Customer Service Manager Job Vacancies in Agra

We are looking for a professional, well-groomed, and guest-focused Front Office Executive to handle day-to-day front office operations, including welcoming and assisting guests, check-in and check-out, room allocation, reservation handling, guest queries and complaints, billing and payment coordination, maintaining guest records and front office reports, coordinating with Housekeeping, Restaurant and Accounts departments, handling calls and emails, ensuring proper shift handover, and maintaining high standards of guest service. The candidate should have good communication and interpersonal skills, basic knowledge of PMS/HMS and MS Office, a pleasant personality, good command of English and Hindi, and the ability to work efficiently under pressure in rotational shifts. Previous hotel front office experience and a hotel management qualification will be preferred.

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and support. Your tasks will include managing customer inquiries and providing solutions to enhance their experience.- Responding to Customer Inquiries: You will be responsible for promptly addressing questions and concerns from customers via phone, email, or in person. Clear and effective communication is crucial to ensure customers feel valued and understood.- Resolving Customer Issues: You will identify problems raised by customers and offer appropriate solutions. This might involve troubleshooting or coordinating with other departments to solve more complex issues.- Maintaining Customer Records: Accurate documentation of customer interactions is essential. You will update customer profiles and track requests to improve service delivery and follow up on past interactions.- Providing Product Information: You will familiarize yourself with company products and services to provide customers with detailed information and guidance, helping them make informed decisions.- Gathering Customer Feedback: Collecting and analyzing customer feedback will be a key part of your role. This information can help improve products and services while showing customers that their opinions matter.Required skills and expectations include having a degree in fields such as B.A, B.B.A, B.Com, B.Ed, or B.Sc. Candidates should possess strong verbal and written communication skills, attention to detail, and problem-solving abilities. A positive attitude and a commitment to customer satisfaction are essential in creating a loyal customer base. Prior experience in customer service is preferred, showing your ability to handle various customer interactions effectively.

We Are Hiring Field Sales Officer , Team Leader Tele Caller ( Female Only ) In officeLocation: On-fieldEmployment Type: Incentive-BasedPromotion Allowed On - Achieve The Targets & Got Fixed payIncentivesAttractive performance-based incentive structure on successful loan disbursements.Key ResponsibilitiesCustomer Acquisition:Identify potential customers in your assigned area.Approach individuals, businesses, or organizations to promote loan products.Lead Generation and Conversion:Generate leads through market visits, events, and partnerships.Explain loan features, eligibility criteria, and benefits to prospective clients.Convert leads into successful loan disbursements.Relationship Building:Build and maintain relationships with existing customers for cross-selling and repeat business.Act as a point of contact for customer queries and resolve concerns promptly.Reporting and Documentation:Maintain daily reports on customer interactions, leads, and conversions.Ensure accurate documentation of customer details and loan application forms.Achieving Targets:Meet monthly sales targets to earn incentives.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Job Seekers,Greetings! We are thrilled to announce job openings in the dynamic field of Air Ticketing, Ground Staff, and Cabin Crew roles. This is your chance to be a part of a team that welcomes passengers on board, ensures their safety, and provides top-notch service throughout the journeyKey Responsibilities:Warmly welcome passengers and assist them in finding their seats.Convey crucial safety information and conduct pre-flight checks to ensure a secure environment.Make in-flight announcements, address passenger queries, and oversee the serving of meals and duty-free items.Provide reassurance and guide passengers in adhering to safety procedures during emergencies.Extend first aid support and offer technical assistance for ticketing and maintenance.Skills Required:Exceptional verbal communication skills.A pleasing and professional personality.If you are enthusiastic about working in the aviation industry and possess the skills mentioned above, we invite you to apply by sending your resume to the provided email address.Join us in creating memorable journeys and ensuring the safety and comfort of our passengers. We look forward to welcoming talented individuals to our team!

DUTIES AND RESPONSIBILITIES$ To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned$ Meeting the Target on Cost of Collections$ Ensuring meeting Targets within cost limit specified$ Ensuring legal guidelines are complied for entire collection structure in letter and sprits$ Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force$ Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities$ Keeping the write off per cent within risk pricing$ Control portfolio in terms of bucket flows. Handle customer issues escalations$ Feed back on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.$ Manage and put support mechanism for legal / police issues. Ensuring audit queries are complied with, ensuring corrective and preventive action$ Manage productivity by fixing productivity parameters for FO/ collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.Recruitment of collection officers / area managers$ Constant evaluation of collection officers/area managers

MBA Center is looking for an Account Manager MBA Center is an elite admission consulting company with students all over the world accepted to the top-15 US and top-10 European business schools.In this role, youll be responsible for generating more revenue for the MBA Center. The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for meetings. You will provide outstanding customer service by liasoning between the sales team and the customer.ResponsibilitiesGenerate sales leadsAssist in sales and in webinarsOperates as the point of contact for assigned customersDevelops and maintains long-term relationships with clientsCoordinate scheduling with clients and sales team membersQualificationsBachelor's Degree or Master's DegreeFluent EnglishCustomer-service orientedProficient in Microsoft OfficeInternational degree, internships Remote work from homeSales experience min 1 year Employment Type: Full-timeMonday-Saturday 1:30 PM IST till 9:30 PM ISTLocation: India, AnyCompensation: INR 32,000+comission

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team