Customer Service Associate Job Vacancies in Andheri

Job Description:The Call Centre Executive is responsible for providing exceptional customer service by effectively handling inbound and outbound calls in a professional and courteous manner. The executive will address customer inquiries, resolve issues, and provide accurate information about products or services. They must possess excellent communication skills, be highly customer-oriented, and have the ability to handle challenging situations with empathy and patience. The Call Centre Executive will work collaboratively with team members to meet performance goals and maintain a high level of customer satisfaction.Responsibilities: Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions. Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required. Provide accurate and up-to-date information about products, services, and company policies to customers. Maintain a thorough understanding of product knowledge and stay updated with any changes or updates. Identify and escalate complex issues or complaints to the appropriate department or supervisor for resolution. Document all customer interactions, including details of inquiries, complaints, or comments, accurately and comprehensively in the CRM system. Meet or exceed individual and team targets, such as call handling time, customer satisfaction scores etc. Collaborate with team members and supervisors to continuously improve processes and enhance the overall customer experience. Adhere to company policies, procedures, and quality standards to ensure consistency and efficiency in service delivery. Stay updated with industry trends and best practices in customer service and call centre operations.Requirements:

We are hiring for Customer Service Associate (Inbound)-Handling Inbound calls only.-No Sales no Targets.- Attending customer queries on the call- Require Excellent communication skills-Shift timings - 8am-5pm/9am-6pm/10am-7pm/11am-8pm.(Day Shift)- Working days - 6 days(1 rotational week off)- Salary up to 13k to 15k inhand.- Graduated Fresher only.-Job Location - Andheri (East) Mumbai .Candidates should be comfortable working from officeJob Types: Full-time, FresherSalary: 13,000.- 15,000 per monthBenefits:ESICProvident FundSchedule:Day shift:- 8am to 8pm (9hr Shift) RotationalEducation: GraduationBachelor's (Required)Language: English English (Required)Work Location: Mumbai Andheri MIDC

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

We are looking for 25 Customer Service Associate Posts in Thane, Maharashtra,Andheri, Mumbai, Maharashtra with deep knowledge in Communication Skills,Customer Care,Customer Support,Customer Handling and Required Educational Qualification is : Higher Secondary

Inbound and outbound calls from/to residents and engineers. Making appointments to get the maintenance work done.Interaction with Residents, housing and engineers. Report making. Very good in English communication is must.WORKING HOURS IST 12:30 hrs to 21:30hrs & Day light saving - IST 13:30hrs to 22:30hrsWORKING DAYS 5 days working Sat Sunday Off

We have vacant of 2 Tele Marketing Executive Jobs in Andheri-Maharashtra for Freshers Educational Qualification : Higher Secondary, Diploma Skill excellent communication skills, Telecaller, telesales, Telemarketer, Telemarketing Executive,Telemarketing,Customer Care Associate, Lead Generation Executive, business development executive etc.

-Obtaining and updating lists of individual contact details.-Calling active and budding client to encourage the purchase of iteam.-Addressing clients uncertainties,grievances and suggestions on time.-Noting important details of each conversation.-Communicating verbal acceptance of offers to our sales team for closing.-Recording all successful and unsuccessful attempts to close sales.

Role and Responsibilities:Resolves customer query/complaints/problems by clarifying issues, researching and exploring answers and alternative solutions, escalating unresolved problemsShould be able to manage customer and vendor queries without being biased, adaptive and quick learner.Requirements:The candidate should have a Laptop / Desktop. Broadband connection.He or she should be comfortable with WFH setup.Good communication, convincing skills, Patience

this is the Telesales job, u have to approach the customer on call for sales. and we need some 300 hundred candidates for our company. and we need some people who need speak Hindi & English and any only south Indian languages .

Telecaller is expected to do telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication.

Requirements for BPO Telesales1. Efficient with communication skills2. Good command on English 3. Should be able to negotiate.4. Should have basic knowledge of computer5. Candidate should have sales experience6. Good Behavior Skills7. Fresher & Experienced both can apply

We are hiring for inbound process for kandivali location with great experience

MAX EDUTECH SOLUTIONS an IT Training organization based in Pune & Mumbai.Currently we have Opening for Tele counselor/Tele Caller for Mumbai LocationPlease find below the JD for the same:1. Giving information about the courses running by the Institute2. Fixing up the meeting. 3. Attending all the incoming calls and Outgoing calls. 4. Maintaining database of the inquiries received (walk-ins) 5. Maintaining all the documents.6. Daily follow-up of the inquiries 7. Handling the Telephonic & walking candidate who comes for an inquiry. 8. Giving career guidance by which students get enrolled with the institute. *Must have good communication skills.*Only Female candidates can apply*Location: 215/216,Midas,Sahar Plaza, JB Nagar, Andheri (East).Mumbai 400059.*Salary : Based on your last salary drawn*Office Timings : 10.00 AM to 7.00PM* Working Days : Mon - Sat

Job Types: Full-time, Walk-InSalary: 10,000.00 - 12,000.00 per monthSchedule:Morning shiftCandidates :Male - FemaleEducation:Higher Secondary(12th Pass) (Preferred)GraduatedExperience:Fresher & ExperiencedLanguage:English (Must)Hindi (Must)Marathi ( Optional )Work Remotely:NoSpeak with the employerJob Types: Full-time, Walk-In

We are looking for 12 Tellecaller Posts in Andheri Mumbai with deep knowledge in Communication Skills and Required Educational Qualification is : Higher Secondary

? Responsible for CFS Nomination with focus on Container Movement to DPD+CFS or CFS.? Once received Pre-alert from client then check ETA of confirm to client.? Checking the document received from the client and forwarding the same along with the Checklist to the client for approval and keep track of the approval status.? After filling advice sends BOE copy to respective party for Duty Payment.? Coordinate with staff at JNPT and Sahar cargo staff solving queries.? Handling all type of Import Documentation, FCL,LCL, DDP, HSS shipment, FOB, CIF and C&F.? Co-ordination with respective party and other Relatives Agencies for Delivery of Shipments & Planning for Delivery.? DO Co-ordination, preparation of DO purpose BOND, Letter, NOC, LOI etc.? Sending request to Shipping line for Invoice, DO, etc. through ODEX.? Finalizing daily update on DSR and sending the same to the respective party.? Maintaining day to day record of each shipment & updating the client via telephone & emails.? Ensuring timely receipt of post clearance files from operations along with all necessary supporting? Communicating and coordinating with the customers and operations team for ensuring smooth import operations.? Good Communicate to Customer and our Operation Team for done a good Job.? Streamlined the existing operations by addressing all the challenges related to the uncleared consignments ad addressed all the challenges efficiently.Interested candidates can email me their resume.Thanks and RegardsMr. Yash BangarPrinciple Consultant Inventure HR Solutions E-704, Jewel Arista,Near MSDL Power House, Badlapur- West, Mumbai- 421 503.

We are hiring for calling process domestic and international process.

We are hiring for domestic and international process

We are hiring for Customer Service Associate (Inbound)-Handling Inbound calls only.-No Sales no Targets.- Attending customer queries on the call- Require Excellent communication skills-Shift timings - 8am-5pm/9am-6pm/10am-7pm/11am-8pm.(Day Shift)- Working days - 6 days(1 rotational week off)- Salary up to 13k to 15k inhand.- Graduated Fresher only.-Job Location - Andheri (East) Mumbai .Candidates should be comfortable working from officeIf interested please share your updated resume on What's AppJob Types: Full-time, FresherSalary: ?13,000.00 - ?15,000.00 per monthBenefits:Health insuranceProvident FundSchedule:Day shiftEducation:Bachelor's (Required)Language:English (Required)Work Location: One locationExpected Start Date: 20/01/2023