Customer Service Associate Graduate Fresher Jobs in Chandigarh

As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.**Key Responsibilities:**- **Respond to Customer Inquiries:** Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.- **Document Customer Interactions:** Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- **Handle Complaints:** Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- **Collaborate with Team Members:** Work closely with other team members to share insights and discuss solutions for recurring customer issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.

Key Responsibilities:Handle inbound and outbound calls, emails, or chat from customers regarding product or service inquiries.Resolve customer complaints quickly and effectively, ensuring customer satisfaction.Maintain accurate records of interactions and update internal CRM systems.Coordinate with other departments (sales, technical, operations) to resolve issues.Follow up with customers to ensure their issues are resolved.Provide product and service information clearly and accurately.Meet performance targets like response time, resolution time, and customer satisfaction.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Urgently Hiring Customer Care ExecutiveLocation- Chandigarh/MohaliQualification- 12th & aboveGood English skillsFresher/ExperiencedSalary - 25000 to 30000

Internship for 2 Months (can be extended)Preferred Candidates from Chandigarh and nearStipend Offered : Rs 6,500 to Rs 41,500 per month Internship InformationThe internship will start in November 2021 with a Training Program of 1 week.Selected intern's day-to-day responsibilities include:1. Get users registered on the application and explain the service benefits2. Convince them to pay for the service we are offering (training will be given)3. Maintain the reports of the daily registration and customer4. Generate leads on their ownSkills Required :1. Interpersonal skills2. MS Excel3. Good Communication Skills and Working Proficiency4. Good Networking Skills5. Languages Known : Hindi, EnglishPerks : 1. Internship Certificate2. Letter of Recommendation (According to performance)3. Flexible Working Hours4. Informal Dress Code5. 5 Days a week6. PPO (Pre-Placement Offer) according to performance

Urgent requirementVacancy for customer care Executive in Cars24 Gold & Indiabulls Process Below Mentioned are the requirements Good Communication Skills are required for Cars24 & Average Communication Skills for Indiabulls Qualification - 12th & above Salary(Cars24 Gold) - 15K Inhand + Incentives upto 12K Salary(Indiabulls) - 10K inhand + Incentives upto 3K Permanent Morning(General) Shifts for Both Boys & GirlsLOCATION : MOHALIInterested candidates can drop thier resume on whats app Contact Simran Note No charges for job

Telecalling the prospective candidatesCold callingCounseling

Telecallers are required The candidate should have good communication skills Minimum qualification is 10+2 Freshers can apply .

We have vacant of 10 Tele Marketing Executive Jobs in Chandigarh for Freshers Educational Qualification : Secondary School, B.A, B.Tech/B.E Skill Good Personality,BPO Executive etc.