Fresher Retail Customer Service Jobs

As a Counter Staff in our company, you will play an essential role in providing excellent service to our customers. We are looking for motivated and friendly individuals to join our team in Mumbai. Key Responsibilities:- Customer Interaction: You will greet customers warmly, assist them with inquiries, and provide information about products or services to enhance their experience.- Order Taking: Accurately take and process customer orders while ensuring all details are recorded correctly to minimize errors.- Payment Handling: Process payments swiftly and efficiently, while ensuring a positive checkout experience for customers.- Inventory Management: Assist in monitoring stock levels, restocking items as needed, and keeping the counter area neat and organized.- Problem Solving: Address customer complaints or concerns professionally, seeking solutions to ensure customer satisfaction.Required Skills and Expectations:- A minimum education of 12th pass is essential for this role.- We welcome freshers, so no prior experience is needed, but a positive attitude and eagerness to learn are crucial.- Good communication skills in English and Hindi are important for effective customer interaction.- You should be punctual, reliable, and able to work full-time from the office.- A friendly demeanor and ability to work well in a team will help create a welcoming environment for customers.Candidates should be comfortable working in a fast-paced environment and ready to provide exceptional service.

We are hiring Pharmacists for retail pharmacy operations. Candidates should have D.Pharm, B.Pharm, or M.Pharm qualification with a valid PCI registration certificate. Freshers and experienced candidates can apply. Responsibilities include dispensing medicines, handling prescriptions, managing inventory, assisting customers, and maintaining pharmacy records. Strong communication and customer service skills are preferred.

We are looking for a motivated Sales Coordinator to join our team in Andheri East. In this role, you will support the sales team by managing schedules, maintaining records, and ensuring smooth communication with customers and team members.Key Responsibilities:- Sales Support: Assist the sales team by providing them with necessary information and resources, ensuring they have what they need to close deals effectively.- Data Entry: Maintain accurate sales records and update databases regularly. This helps track progress and identify areas for improvement.- Communication: Act as a point of contact between the sales team and clients, addressing inquiries and providing updates to enhance customer satisfaction.- Scheduling: Organize appointments and meetings for the sales team, ensuring efficient use of their time and keeping everyone on track.- Reporting: Prepare and distribute sales reports to the team, allowing everyone to understand sales performance and contribute to strategic decisions.Required Skills and Expectations:Candidates should have a minimum education of 10th grade completed. Previous experience in sales or customer service is a plus, but not required, making this an ideal position for fresh graduates or those new to the industry.Strong communication skills, both verbal and written, are essential for effective interaction with clients and team members. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Proficiency in basic computer skills and familiarity with sales software or CRM tools will be beneficial. A strong willingness to learn and adapt in a fast-paced environment is highly valued.

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

We are looking for a dedicated and friendly Shop Keeper to join our team. As a Shop Keeper, you will play a key role in providing excellent customer service and managing daily shop operations. This position is located on Lucknow Road and is ideal for freshers. Key Responsibilities: - Customer Service: Greet and assist customers, helping them find products while ensuring a pleasant shopping experience. - Inventory Management: Keep track of stock levels, monitor inventory, and assist in restocking shelves as needed. - Sales Transactions: Handle cash and card transactions accurately, ensuring that the cash register is balanced at the end of each shift. - Store Cleaning: Maintain a clean and organized shop environment, ensuring that aisles and displays are tidy and appealing. - Product Display: Arrange and showcase products effectively to attract customers and promote sales.Required Skills and Expectations: The ideal candidate should have a basic education of at least a 10th pass. You should possess strong communication skills to interact with customers positively. A good understanding of basic mathematics is essential for handling transactions accurately. We expect a friendly attitude, a willingness to learn, and the ability to work in a team. This is a full-time position, and applicants must be female, prepared to work from our office location. Freshers are welcome, and enthusiasm for customer service is highly valued.

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and helping customers find the products they need. This position is ideal for individuals who are enthusiastic, friendly, and eager to learn.Key Responsibilities:- Customer Service: Greet customers as they enter the store and assist them with inquiries, ensuring they have a positive shopping experience.- Product Knowledge: Stay informed about products available in the store to confidently answer customer questions and provide recommendations.- Sales and Promotions: Actively promote current sales and discounts to encourage additional purchases, contributing to overall sales goals.- Merchandising: Help arrange and display products attractively on shelves to enhance visibility and attract customers' attention.- Inventory Management: Assist in keeping the store organized and stocked by monitoring inventory levels, restocking shelves, and reporting low stock to management.- Cleaning and Maintenance: Maintain a clean and organized workspace, including the sales floor and store backroom, to ensure a welcoming environment for customers.Required Skills and Expectations:- Strong communication skills to interact effectively with customers and team members.- A positive attitude and friendly demeanor to foster a welcoming environment.- Basic math skills for handling transactions and managing cash.- Willingness to learn and adapt to new products and promotions.- Ability to work in a fast-paced environment while maintaining attention to detail.- Previous retail experience is a plus but not mandatory; enthusiasm and a desire to provide great service are essential. This role is full-time and requires working from the office in Jayanagar.

About the RoleWe are looking for enthusiastic and customer-focused individuals to join our kids' toys and gifts store in Dhakoli, Zirakpur. The ideal candidate will have a passion for helping families find the perfect toys, excellent communication skills, and the ability to create a fun shopping experience for children and parents alike.________________________________________Job ResponsibilitiesCustomer Service & Sales Welcome customers warmly and understand their requirements for toys and gifts. Assist customers in selecting age-appropriate toys, educational games, and gift items Demonstrate toy features and functionalities to children and parents. Provide recommendations based on child's age, interests, and budget. Handle customer queries regarding product quality, safety certifications, and usage. Achieve daily and monthly sales targetsStore Operations Display toys attractively on shelves, racks, and window displays to attract customers. Maintain proper arrangement of toys by category (educational toys, action figures, soft toys, ride-on vehicles, board games, gifts, etc.) Ensure the store is clean, organized, and presentable at all times. Verify and inspect toys for damages or defects before display. Keep track of popular and slow-moving itemsBilling & Inventory Prepare accurate bills and invoices for customers. Process payments through cash, UPI, debit/credit cards, and digital wallets. Operate computerized billing systems and point-of-sale (POS) machines. Maintain sales records for inventory control. Assist in stock counting and reporting low-stock items to management. Help in receiving and unpacking new stock deliveriesAdditional Duties Maintain cleanliness and hygiene in the store premises Follow safety protocols for battery-operated and electronic toys Handle customer complaints professionally and escalate when needed Support during festive seasons, promotional events, and sale periods________________________________________Required Qualifications & SkillsEducation Minimum 10th Pass (12th Pass preferred) Any graduate or pursuing graduation is an added advantageExperience For Freshers: No prior experience required; enthusiasm and willingness to learn essential For Experienced: 1-3 years of experience in retail sales (toy shops, kids' stores, or general retail preferred).Skills & Abilities Good communication skills in Hindi, Punjabi, and basic English. Friendly, patient, and comfortable dealing with children and families. Basic knowledge of mobile phones, computers, and billing software. Honest, punctual, and responsible attitude. Ability to stand for long hours and handle multiple customers. Presentable appearance and professional behavior. Quick learner with positive attitude.Preferred Qualities Knowledge of popular toy brands, trends, and age-appropriate toys Experience with inventory management systems. Interest in toys, games, and child development. Local candidate from Dhakoli, Zirakpur, Panchkula, Chandigarh, or nearby areas (for better attendance and stability)________________________________________Salary & BenefitsCompensation PackageCategoryMonthly SalaryAdditional BenefitsFreshers10,000 - 13,000 Compensation for working on weekly offExperienced14,000 - 16,000 Compensation for working on weekly offAdditional Benefits Weekly Off: One day off per week (day to be decided) Compensation for Extra Working Day: If weekly off is not taken, additional ________________________________________Working Hours & Schedule Store Timings: 10:00 AM to 8:30 PM (may vary slightly) Weekly Working Days: 6 days per week Weekly Off: 1 day (rotational basis, preferably on weekdays) Break Time: 30-45 minutes lunch/tea break during shiftNote: Candidates should be flexible to work during festivals, weekends, and sale periods when footfall is high.________________________________________Selection Process1. Application Submission: Submit resume via WhatsApp, phone call, or walk-in2. Initial Screening: Telephonic or in-person preliminary interview3. Store Visit: Short discussion at store location4. Paid Trial: 1-2 days paid trial on actual counter to assess customer handling, billing, and punctuality5. Final Selection: Offer letter and joining formalities________________________________________How to ApplyWalk-in InterviewVisit our store directly during working hours (10 AM to 7 PM)Address:SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, PunjabContact DetailsMobile/WhatsApp: 8054471515Email:toyoostoy@gmail.comTiming to Call: 11:00 AM to 8:00 PM (Daily)What to Bring Updated resume (1 copy) Educational certificates (10th/12th marksheet) 2 passport-size photographs Identity proof (Aadhar Card, PAN Card, or Driving License) Experience certificates (if applicable)

Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

Minimum education: 8th / 10th passNo experience required (training will be provided)Physically fit to stand and lift light itemsBasic understanding of instructionsHonest, punctual, and hardworking

- Coordinate sales team by managing schedules, filing important documents, and communicating relevant information. This involves ensuring that the sales team is organized and has access to necessary information to carry out their duties effectively.- Respond to customer inquiries and concerns in a timely manner to maintain good customer relationships. The sales coordinator serves as a point of contact for customers, addressing any issues or questions they may have about products or services.- Monitor sales performance metrics, such as monthly sales results and market trends, to provide insights to the sales team. This requires keeping track of sales data and analyzing it to identify areas of improvement.- Collaborate with the sales team to develop sales strategies and initiatives to drive business growth. The sales coordinator works closely with the sales team to brainstorm ideas and implement plans to increase sales.Skills and Expectations:- Strong communication skills to effectively interact with customers and the sales team.- Excellent organizational skills to manage schedules and documents efficiently.- Ability to work well in a team environment and collaborate with colleagues.- Basic computer skills to input data and generate reports.- Attention to detail to ensure accuracy in sales documents and communications.

Smart Structure is Kolkatas emerging online marketplace for home building materials connecting customers directly with trusted local dealers. Our mission is to make construction material buying simple, transparent, affordable and fast.We are hiring energetic, street-smart Sales / Field Executives who are ready to work in the market, build dealer relationships and drive business growth for Smart Structure across Kolkata.This is a high-impact field sales role with strong earning potential based on performance.Dealer Onboarding & Market Expansion Visit hardware & building material dealers across assigned areas in Kolkata Pitch Smart Structure platform and close dealer appointments Onboard dealers and assist with app installation & trainingSales & Business Development Generate orders & sales from onboarded dealers Promote Smart Structures offerings & benefits Achieve assigned appointment & sales targetsMarket Survey & Intelligence Conduct market surveys & collect competitor data Share field feedback with managementField Planning & Reporting Plan daily routes using Google Maps Maintain visit logs, follow-ups & basic reportingWorking Days : Monday to SaturdayEligibility & Requirements : 10+2 / Graduate preferred 03 years experience in field sales preferred Must own a two-wheeler & valid driving license Comfortable with full-day market visits Can use Google Maps & smartphone apps Good communication & persuasion skills Knowledge of Kolkata markets is a plus

- Customer Engagement: Interact with customers in a friendly and helpful manner to provide assistance and answer questions about products.- Point of Sale Systems: Operate POS systems to process transactions accurately and efficiently.- Product Knowledge: Learn about the products in the store to be able to provide detailed information to customers.- Teamwork: Collaborate with colleagues to ensure smooth operations and customer satisfaction.- Merchandising: Assist in organizing and displaying products to attract customer attention and maximize sales.- Customer Service: Resolve customer complaints or issues in a professional and timely manner.- Cash Handling: Handle cash transactions accurately while adhering to cash handling policies and procedures.- Stock Replenishment: Monitor and restock inventory to ensure products are readily available for customers.- Inventory Management: Keep track of inventory levels and assist in inventory counts as needed.- Retail Operations: Support overall retail operations, including opening and closing procedures, cleaning, and organizing the store.Required Skills and Expectations:- Strong communication and interpersonal skills- Ability to work well in a team environment- Basic math skills for cash handling- Attention to detail in stocking and organizing merchandise- Willingness to learn about products and provide excellent customer service- Ability to work a flexible schedule, including evenings and weekends if needed

-Understanding all product features, specifications, and pricing.-Ability to greet customers warmly, identify needs, and suggest suitable products.-Convincing customers confidently and professionally-Clear and polite speech in local language(s), English, and possibly Hindi.-Understanding customer requirements accurately.-Using point-of-sale software efficiently.-Handling complaints or product exchanges calmly.

- Greet customers and provide them with assistance: As a Retail Associate, you will be responsible for welcoming customers as they enter the store and offering help with finding products or answering any questions they may have.- Maintain a clean and organized store environment: You will be in charge of keeping the store tidy and ensuring products are displayed neatly on shelves or racks to attract customers.- Assist with inventory management: You will help with receiving new shipments, restocking shelves, and conducting regular inventory counts to ensure accurate stock levels.- Use effective sales techniques to drive revenue: You will be expected to upsell or cross-sell products to customers, as well as promote special offers or discounts to increase sales.- Provide excellent customer service: It is crucial to offer exceptional service to all customers by listening to their needs, resolving any issues they may have, and ensuring they have a positive shopping experience.Skills and Expectations:- Strong communication skills: Ability to effectively communicate with customers and colleagues.- Basic math skills: Necessary for handling cash transactions and calculating discounts.- Ability to work in a team: Collaborate with coworkers to achieve sales targets and maintain a harmonious work environment.- Attention to detail: Ensure products are accurately labeled, priced, and displayed to attract customers.- Willingness to learn: Stay updated on product knowledge and sales techniques to enhance customer engagement and drive sales.