Customer Service Associate Female Graduate Jobs in Jaipur

Job Title: Customer Support Executive Female OnlyLocation: Janta Colony, Raja Park, JaipurAbout Us:Since 1980, National Facets, a Jaipur-based bead manufacturing company, has been handed down over two generations. Our passion for jewelry making goes hand in hand with our dedication to providing the most personal, efficient, and high-quality service. We are known for our exceptional gemstone bead products, and we are now looking to expand our customer service team.Key Responsibilities:Handle client inquiries and provide updates on order status.Assist clients with any questions, concerns, or issues they may have.Conduct follow-ups with clients to ensure satisfaction and gather feedback.Maintain accurate client information and update records in Excel or Google Sheets.Collaborate with the sales and production teams to ensure timely responses and client satisfaction.Resolve customer complaints professionally and escalate issues when necessary.Qualifications:Minimum of a high school diploma or equivalent.Basic proficiency in English (written and spoken).Computer literacy, especially in Excel/Google Sheets.Strong communication and interpersonal skills.Excellent organizational skills and attention to detail.Ability to handle client requests in a professional and timely manner.Note: Preference will be given to candidates from Jaipur or nearby areas.Job Type: Full-timeSchedule:Day shiftSupplemental Pay:Yearly bonusEducation:Higher Secondary(12th Pass) (Preferred)

Customer Management -Online Meeting; Presentations; -Maintaining lines of communication with customers -Maintaining customer relations -Training customers on devices & apps -Provide customer support (1st reply within 24hrs) -Ask for customers opinion (customer feedback surveys) -Send festival greetings/applications updates/new products details to all customer Sales & Sales Support -Approaching new customers - Cold Calls; Emails; etc. -Support for English-speaking overseas operations. -Pre-sales follow-up. -After sales customer support -Promote products services, follow up status -Provide assistance for reported device issue -Do repeat sales Market Research -New Market and customer research -Do competitors research & benchmarking -Beauty device researchin global market Email Marketing -Newsletter Composition -Email Invitation Composition -Email list management (via API andGetResponse) -Inquiries support -Respond to inquiries received via email and social media Reports -Creation of DR/WR/MR -Customer MIS and data files -Blog/Content writing

Only female candidates from jaipur need to apply Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every chat or mail Update customer information in the customer service database during and after each callWork with the management team to stay updated on product knowledge and be informed of any changes in company policiesImpact the companys bottom line by problem solving

job descriptionjob postings on various portals and look for a suitable candidate for hiring purposegood spoken and written communication in English and Hindi good command on MSOfficemaking policies for company time to time maintaining all employees records starting form hiring,on bording,performance till exit or termination

Required Telecallers for Finance SectorAttractive IncentivesFluent in English reqd.Confident Good communication skills Location C-Scheme JaipurTimings 10 am to 6 pmHolidays 2 per month

customer care ,and client satisfaction and client convenience

1. Generating sales.2. Regular communications with customers for order and payments.3. Co-ordination with operations and accounts for smooth completion of orders.4. Identifying new territories and communicating with potential customers.5. Entertaining customer request about new product development and aligning the same with PMT (Product Management Team)

Calling customers . Generating leads , handling sales team problems . Data entry etc