Customer Service Associate 12th Pass Jobs in Surat

Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.

- Customer Engagement: Interact with customers in a friendly and helpful manner to provide assistance and answer questions about products.- Point of Sale Systems: Operate POS systems to process transactions accurately and efficiently.- Product Knowledge: Learn about the products in the store to be able to provide detailed information to customers.- Teamwork: Collaborate with colleagues to ensure smooth operations and customer satisfaction.- Merchandising: Assist in organizing and displaying products to attract customer attention and maximize sales.- Customer Service: Resolve customer complaints or issues in a professional and timely manner.- Cash Handling: Handle cash transactions accurately while adhering to cash handling policies and procedures.- Stock Replenishment: Monitor and restock inventory to ensure products are readily available for customers.- Inventory Management: Keep track of inventory levels and assist in inventory counts as needed.- Retail Operations: Support overall retail operations, including opening and closing procedures, cleaning, and organizing the store.Required Skills and Expectations:- Strong communication and interpersonal skills- Ability to work well in a team environment- Basic math skills for cash handling- Attention to detail in stocking and organizing merchandise- Willingness to learn about products and provide excellent customer service- Ability to work a flexible schedule, including evenings and weekends if needed

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Contact potential or existing customers to inform them about a product or services. Identify and assess customers needs to achieve satisfaction. Ask questions to understand customer requirements and close sales Able to manage large amounts of incoming phone calls or inquiries. Provide accurate, valid and complete information by using the right methods/tools Enter and update customer information in the database Build relationships with existing users and new clients.

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We have vacant of 10 Tele Calling Executive Jobs in Surat for Freshers Educational Qualification : Secondary School Skill good comunication etc.