Array ( [0] => customer-relationship-manager [1] => worli ) customer relationship manager Jobs in Worli,customer relationship officer Job Vacancies in Worli Maharashtra
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Customer Relationship Manager Job Vacancies in Worli

Customer Relationship Manager

Super Scholar

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Worli Mumbai
Relationship Manager Customer Relationship Executive Customer Relationship Manager
Summary:Join our team at Super Scholar as a Customer Relationship Manager specializing in enrollment coordination. In this pivotal role, you'll serve as the primary point of contact for candidates throughout their enrollment journey. Your dedication to fostering positive relationships and providing exceptional support will play a crucial role in driving operations and ensuring a seamless experience for our learners.Responsibilities:Act as the main point of contact for prospective and enrolled candidates, providing timely and personalized support throughout their journey.Maintain accurate records of candidate interactions and enrollment progress in CRM systems or databases.Conduct follow-up communications to nurture leads, address concerns, and facilitate enrollment decisions.Coordinate enrollment events, webinars, and information sessions to engage prospective candidates and showcase our programs.Monitor enrollment metrics and trends, identifying opportunities for process improvements and increased efficiency.Stay up-to-date on industry trends and competitor offerings to better position our programs and enhance the candidate experience.Requirements:Must have a LaptopExcellent communication skills and a proactive attitude.Willingness to work hard and adapt in a fast-paced environment.Ability to learn and utilize CRM software effectively.Strong organizational skills with attention to detail.Passion for education and a commitment to customer success.
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Customer Relationship Executive

Galaxy Auto Works

  • 3 - 5 yrs
  • Worli Mumbai
Customer Relationship CRM Marketing Customer Retention Client Development
Roles & Responsibilities Sales To be responsible for making outbound calls on a daily basis using data provided. To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors. Attaining Customers & their complaints Feedback callings Handling Appointments Managing and scheduling appointments for procedures To convert the calls to new business leads. To achieve agreed personal and departmental targets captured from calling data provided. To inform potential client's on the companys products and services. To gather relevant School and Corporate information. To use company databases to gain potential leads. To be proactive in identifying opportunities for new business. To input and maintain guest information onto the company database. To ensure guest satisfaction at all times. To deal with telephone queries. To build relationships with colleagues and clients. To deal with clients in a professional manner at all times aligned to our brand values. To ensure service is prompt, polite and professional standards are kept. To assist with other departments as required. People / Team To foster good relationships with all internal departments and cross-functional teams. To proactively support their manager by suggesting new ideas and questioning thinking where appropriate. To refer to senior team members for advice and support. To attend all staff meetings and training sessions as and when required. To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times. In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.
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Customer Relationship Manager (Female Candidates Only)

Himalaya Terpenes Private Limited

  • 3 - 5 yrs
  • Chunabhatti Mumbai
Customer Relationship Customer Service Customer Handling Customer Management Customer Care Customer Support
Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent
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Walk-in For Customer Relationship Manager

Right Properties

  • 3 - 5 yrs
  • 2.8 Lac/Yr
  • Bandra West Mumbai
Customer Relationship Customer Care Customer Support Customer Handling Customer Relationship Manager
As the Customer Relationship Manager at RightProperties, the purpose is to lead and overseethe company's efforts in building and nurturingclient relationships. This involves settingstrategic goals, guiding the customerrelationship team, and driving initiatives toenhance client satisfaction and loyalty.With Right Properties' expanding client base and growing portfolio, theCustomer Relationship Manager role becomes increasingly important instrengthening the company's market position. By understanding clientneeds and market trends, this role contributes to driving businessgrowth and maintaining Right Properties' reputation as a trusted realestate partner.
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Walk-in For Opening For Customer Relationship Manager

Right Properties

  • 3 - 5 yrs
  • 3.0 Lac/Yr
  • Bandra West Mumbai
Relationship Manager Strategy Manager Team Management Skills Communication Advisor
As the Customer Relationship Manager at RightProperties, the purpose is to lead and overseethe company's efforts in building and nurturingclient relationships. This involves settingstrategic goals, guiding the customerrelationship team, and driving initiatives toenhance client satisfaction and loyalty.With Right Properties' expanding client base and growing portfolio, theCustomer Relationship Manager role becomes increasingly important instrengthening the company's market position. By understanding clientneeds and market trends, this role contributes to driving businessgrowth and maintaining Right Properties' reputation as a trusted realestate partner.
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Customer Relationship Officer

Lineup Manpower Solutions Pvt Ltd

  • 3 - 9 yrs
  • 5.5 Lac/Yr
  • Andheri Mumbai
Life Insurance Customer Relationship Walk in
Canara HSBC Life Insurance Banca Channel.JOB DESCRIPTION:jointly with Bancassurance channel partner to ensure CHL achieves its business aspiration in line with the AOP Targets Customer Retention) as stated in individual objective setting sheets. Support channel partner in delivering higher levels of productivity andfacilitate the process of Submission to Issuance within mutually agreed timelines. Protect customer & CHL interests by ensuringprocesses/systems in-use; comply with regulatory & internal guidelines. Effectively manage channel partner expectations & improve thequality of Relationship Management to build a mutually benefiting model. Key responsibilities of the job holder are: Business Development Execution Implementation of Sales & Customer Retention Strategies Relationship Management. The said role requires the Job Holder to2balance Customer Servicing activity along with Sales Acquisition, while ensuring the necessary growth as per AOP coupled with HighestPersistency.PRINCIPAL ACCOUNTABILITIES: KEY ACTIVITIES AND DECISION-MAKING AREAS: To Achieve channel wise targets (New & Customer Retention) To Achieve desired Branch & LBS Activation targets. To Create a healthy Product Mix with traditional >50% To Create a healthy pool of lead generators across branchesTYPICAL TARGET AND MEASURES: Achieve new business premium as per AOP targets rolled out by SSBD and defined SFM Achieve Traditional Product Mix target Achieve Customer Retention targets for the portfolio Achieve targets as prescribed for Branch/LBS activation for bank Ensure timely PFR reporting and NIL PIR pending Achieve defined metrics as per Sales Force Management process/guidelinesCUSTOMERS/STAKEHOLDERS: Provide support to BM/LBS at the ground level. Make joint Field calls and motivate them to achieve targets. Provide support and training for timely Submission, Pendency, and Issuance management. Conceptualize and implement local Business.
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Customer Relationship Manager (fresher)

Rising Next Move India Private Limited

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Vashi Navi Mumbai
Insurance Sales Customer Support Educational Sales
ICICI Lombard We Are Hiring! Role: Customer Relationship Manager (CRM) Location: Vashi, Navi Mumbai (Opp. Vashi StationSector 30, Vashi Navi Mumbai, Maharashtra) Open Positions: 40+ About the Company - ICICI LombardICICI Lombard is one of Indias leading general insurance companies, offering a wide range of insurance products such as: Motor/Car Insurance, Health Insurance, Travel Insurance, Home Insurance, Commercial/Business InsuranceICICI Lombard provides financial protection and support to customers in situations like accidents, illnesses, travel issues, property damage, and more. About the RoleWe are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM).This is a 100% voice process involving inbound calling, where you will handle and resolve customer queries. Key Responsibilities Handle inbound customer calls Address customer queries and concerns professionally Provide accurate information & ensure customer satisfaction Maintain call records and follow company standards Deliver excellent customer service at all times Qualification Any Graduation (Freshers & Experienced candidates can apply) Salary Details Freshers: 16,000 17,000 (In-hand) 2.55 LPA Experienced: Up to 26,000 (In-hand) 3.7 LPA Shift TimingsFor Male Candidates: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift)For Female Candidates: Between 7:00 AM to 8:30 PM (Any 9.5-hour shift) Working Days & Week Offs 5 Days Working 2 Rotational Week Offs
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Customer Relationship Officer

IDEAL STARKE SERVICES

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Goregaon East Mumbai
Customer Relationship Microsoft Office CRO Customer Support Client Development
Audit data sets, visualisations, dashboards and tools end to end.Knowledge and experience in the digital wallet/ QR code payment/ Payment solution industry.Build and manage a roadcap of analytics use cases from the data collection to reporting and dashboards to predictive analytics use cases
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Jobs by Popular Location

Customer Relationship Manager

KK Consultancy

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Vashi Navi Mumbai
Customer Relationship Customer Service Customer Care Customer Handling Customer Support Customer Management Problem Management Interpersonal Skills
Excellent Communication SkillsStrong Thought Process & Problem-Solving Ability
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Customer Relationship Officer

Swapnavedh Multistage Cooperative Credit Society

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Ambernath West Mumbai
Customer Management Customer Facilitator Customer Relationship Customer Service Customer Support Customer Handling MS CRM Interpersonal Skills Service Marketing Convincing Power Problem Management Customer Care
Customer Bank Account opening , Making FIX deposit of Customers , Sale the Banks product's
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Customer Relationship Officer

Global TechHunt Services

  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Mumbai
Customer Calling Telesales Executive Telesales Officer Customer Associate Walk in
Job Description:Responsibilities:Engage with potential and existing customers via telephone to promote products or services.Build and maintain strong relationships with customers, understanding their needs and preferences.Provide accurate information about products or services, addressing any inquiries or concerns promptly.Proactively contact customers to follow up on inquiries, provide updates, and offer solutions to enhance customer satisfaction.Identify sales opportunities and upsell products or services to maximize revenue generation.Maintain a database of customer interactions, including contact details, feedback, and sales activities.Collaborate with sales teams to meet or exceed sales targets and objectives.Stay updated on product knowledge, pricing, and promotions to effectively communicate with customers.Resolve customer complaints or issues efficiently, escalating complex cases to the appropriate department if necessary.Adhere to company policies, procedures, and compliance regulations while conducting telesales activities.
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