CRM Fresher Jobs in Ajmer

Freshers & Experience || Full Time || Airport Manager

Proxiva Council of Management and Technology

0 - 5 yrs
30.0 Lac/Yr
Ajmer

Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Air Traffic Control Air Cargo Ground Handling Air Freight Airport Operation Air Ticketing Airport Supervisor Passenger Support Ground Operation Airline Customer Service Problem Solving Customer Manager Staff Management Ground Manager Good Communication Skills Customer Relationship Ticket Booking

We are seeking a dedicated Airport Manager to oversee operations at our airport in Ajmer, India. The ideal candidate will ensure smooth daily functioning and safety compliance while providing excellent service to passengers and airport staff. This is a full-time position suitable for individuals with up to 5 years of experience and a completed 12th-grade education.nnKey Responsibilities:nn1. Operational Oversight: Manage daily airport operations, ensuring that all functions run smoothly and efficiently. This includes coordinating with various departments, such as security, maintenance, and customer service.nn2. Safety Compliance: Ensure that all safety regulations and protocols are strictly followed. This includes monitoring procedures during flights, managing emergency situations, and conducting regular safety audits.nn3. Team Management: Supervise and lead airport staff, including training new employees, scheduling work shifts, and evaluating performance to maintain high service standards.nn4. Customer Service: Address passenger queries and concerns promptly and effectively, ensuring a positive experience for all travelers at the airport.nn5. Reporting: Prepare and present regular reports on airport activities, incidents, and performance metrics to senior management.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills, along with the ability to work in a fast-paced environment. Attention to detail is crucial, as well as a commitment to safety and customer satisfaction. Proficiency in conflict resolution and problem-solving will be essential to handle any operational challenges effectively.

View all details

Apply

CRM Manager

FlashMonk

0 - 6 yrs
2.8 Lac/Yr
Ajmer +2 Jaipur, Udaipur

Customer Relationship

Action India Pvt. LtdCustomer Relationship ManagerPortal Management and Data managementYou will be responsible for providing both chat and voice support to our clients, five days a week. As part of this role, you will be given access to the CRM dashboards of our client companies, including broker firms like Angel One, Upstox, and HDFC Sky, where you will handle and resolve customer issues efficiently.Working hours are from 9:30 AM to 3:30 PM, aligning with our clients' operational requirements. This position requires a commitment to professional and prompt service, ensuring customer satisfaction and effective problem-solving for our clients brokerage services.Responsibility Promptly responding to customer queries via email, live chat, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.Maintaining a polite, helpful, and professional manner at all times.Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.Familiarizing yourself with new products and services as they are introduced.Respecting client confidentiality at all times.High school diploma or GED.Bachelors degree in business, communications, or a related field may be advantageous.Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required.Previous experience in a customer service role is preferred.The ability to speak a second language may be advantageous.You will be given 7 days paid training after your selection.No charges/ fee will be charged from you.

View all details

Apply