Crew Manager Fresher Jobs in Kolkata

Job TitleFlight Attendant (Cabin Crew)LocationsKolkataSiliguriCooch BeharDurgapurPort BlairJob SummaryWe are seeking enthusiastic, customer-focused, and safety-conscious Flight Attendants to join our airline team. As a Flight Attendant, you will be responsible for ensuring the safety, security, and comfort of passengers throughout every stage of the flight. The role requires excellent communication skills, professionalism, and the ability to remain calm under pressure while delivering exceptional customer service.Key ResponsibilitiesPassenger Safety- Conduct pre-flight safety checks of the aircraft cabin and emergency equipment.- Ensure all safety equipment is operational before departure.- Demonstrate safety procedures and emergency exits before takeoff.- Verify passengers comply with aviation safety regulations.- Assist passengers in fastening seat belts and stowing baggage properly.- Monitor cabin safety during takeoff, landing, and turbulence.- Handle onboard emergencies such as medical incidents, evacuations, fire, smoke, and decompression.- Administer first aid when required.Customer Service- Welcome passengers onboard with a professional and friendly attitude.- Assist passengers with boarding and seating arrangements.- Help elderly passengers, children, pregnant women, and passengers with disabilities.- Serve meals, snacks, and beverages according to airline standards.- Respond promptly to passenger requests and concerns.- Maintain a pleasant and comfortable cabin environment.- Resolve passenger complaints professionally.Cabin Management- Perform cabin inspections before, during, and after flights.- Ensure cleanliness and organization of the aircraft cabin.- Monitor lavatories and replenish supplies when necessary.- Secure cabin before takeoff and landing.- Complete post-flight cabin checks.Emergency Response- Operate emergency equipment effectively.- Lead passenger evacuations during emergencies.- Coordinate with pilots and fellow crew members during emergency situations.- Follow all airline emergency procedures.- Assist emergency responders if required.Security Duties- Identify suspicious activities or security threats.- Report security concerns to the Captain immediately.- Ensure unauthorized items are not carried onboard.- Enforce airline security procedures.Communication- Communicate effectively with passengers and crew.- Coordinate with pilots regarding cabin conditions.- Make clear public announcements.- Complete required flight reports and incident documentation.Required Qualifications- Minimum qualification: 10+2 (Higher Secondary) or equivalent.- Diploma or Degree preferred.- Cabin Crew certification is an advantage.- Freshers and experienced candidates can apply.- Valid passport (preferred for international airlines).- Willingness to relocate and travel extensively.- Flexible to work shifts, weekends, holidays, and overnight schedules.Required Skills- Excellent communication skills- Customer service excellence- Professional grooming- Positive attitude- Teamwork- Leadership skills- Problem-solving ability- Time management- Attention to detail- Conflict resolution- Decision-making skills- First Aid knowledge- Emergency handling- Cultural awareness- Adaptability- Multitasking ability- Patience- Emotional intelligence- Active listening- Stress managementPhysical Requirements- Good physical fitness.- Ability to stand for long hours.- Ability to lift and carry cabin baggage.- Excellent eyesight (corrective lenses acceptable as per airline policy).- Clear speech and hearing.- Professional appearance and grooming.- Ability to swim (required by many airlines).- No visible tattoos or body piercings where prohibited by airline policy.Preferred Competencies- Passenger handling- Crisis management- Cabin safety procedures- Food and beverage service- Interpersonal communication- Hospitality management- Aviation regulations knowledge- Safety compliance- Service recovery- Complaint handlingDaily Duties- Attend pre-flight briefing.- Review flight details and passenger information.- Inspect emergency equipment.- Welcome passengers onboard.- Assist with boarding.- Conduct safety demonstrations.- Serve meals and beverages.- Monitor cabin throughout the flight.- Respond to passenger requests.- Handle emergencies if required.- Prepare cabin for landing.- Assist passengers during disembarkation.- Complete post-flight documentation.Working Conditions- Domestic and international travel.- Rotational shifts.- Night duties.- Weekend and holiday work.- Long working hours.- Frequent time-zone changes.- Physically demanding work environment.Salary (India)Approximate monthly salary:- Fresher: 25,000 - 45,000- Experienced: 45,000 - 80,000+- International Airlines: 1,00,000 - 2,50,000+ (depending on airline and route)

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.