15

Client Job Vacancies in Gwalior

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gwalior
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to provide excellent customer service through online chat. In this role, you will engage with customers to resolve queries, provide information, and ensure a positive experience. This is a full-time position that allows you to work from home.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming chat messages from customers, answering their questions clearly and promptly.- Resolve Issues: Identify and address customer concerns, troubleshooting problems to ensure satisfaction.- Provide Product Information: Share relevant details about products and services to help customers make informed decisions.- Maintain Accurate Records: Document customer interactions and any issues resolved, ensuring accurate tracking of inquiries.- Collaborate with Team Members: Work closely with other team members to improve service and share insights on customer feedback.Required Skills and Expectations:Candidates should have strong communication skills, as clear and polite conversation is essential. Basic computer skills are necessary to navigate chat systems effectively. Attention to detail is important for resolving issues accurately and documenting conversations. We seek individuals who are proactive in helping customers and adaptable to varying tasks. A friendly and patient attitude is crucial, as you will often assist customers who need support. A 12th-grade education is required, and while 0 to 2 years of experience in customer service is preferred, freshers are also encouraged to apply.
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  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Gwalior
Confidentiality Client Assessment Counseling Techniques Documentation Skills Rapport Building Communication Skills Educational Sales Marketing Cold Calling Active Listening Problem-solving
We are looking for a dedicated Telecounsellor to join our team in Gwalior. The ideal candidate will have a background in any of the following fields: B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, or possess a relevant professional degree. This role is exclusively for female candidates and requires 1 to 5 years of experience.**Key Responsibilities:**- **Conduct Telephonic Consultations:** Engage with clients via phone to provide guidance on educational opportunities, career options, and program details, ensuring clear and informative communication.- **Assess Client Needs:** Listen actively to understand the aspirations and concerns of clients, helping tailor advice and resources to best suit their individual situations.- **Maintain Client Records:** Document all interactions and maintain records of client progress and inquiries to ensure organized and efficient follow-ups.- **Provide Follow-Up Support:** Reach out to clients after consultations to address any additional questions and encourage them to take steps towards their goals.- **Collaborate with Team Members:** Work closely with colleagues to share insights and strategies that enhance overall client satisfaction and service delivery.**Required Skills and Expectations:**- Strong communication skills with the ability to convey information clearly and persuasively over the phone.- Empathetic listening abilities to understand client needs and build rapport quickly.- Organizational skills to manage multiple client interactions and maintain accurate records.- Basic proficiency with computers and software applications for recording and tracking client information.- A proactive and motivated attitude, coupled with problem-solving skills that can help clients make informed decisions.
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Business Associate Fresher

Forever Living Product

  • Fresher
  • 4.5 Lac/Yr
  • Gwalior
Communication Marketing Sales Social Media Optimization Customer Manager Team Building Digital Marketing Business Development Sales Strategy Client Relationship Team Collaboration
We are looking for a dedicated and motivated Business Associate to join our team in Gwalior. This is a part-time work-from-home position suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Market Research**: Conduct research to understand market trends and customer needs, helping to identify opportunities for growth and improvement.- **Customer Interaction**: Communicate effectively with customers through various channels to provide support and gather feedback, ensuring a positive experience.- **Data Entry**: Accurately enter and maintain data related to sales, customer interactions, and market analysis, ensuring the information is organized and up-to-date.- **Sales Support**: Assist the sales team by preparing reports and presentations, providing necessary information to help them achieve their targets.- **General Administrative Tasks**: Perform various administrative duties such as scheduling meetings and organizing files, which helps maintain an efficient workflow.**Required Skills and Expectations:**Candidates should have strong communication skills, as clear interaction with customers is essential. Basic computer knowledge and familiarity with software like Microsoft Office are important for data entry and reporting tasks. A motivated attitude and the ability to work independently are crucial in this part-time role. Additionally, strong analytical skills will help in executing market research effectively. Good time management abilities are also expected, allowing you to balance work responsibilities with personal commitments while meeting deadlines efficiently.
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Branch Manager / AVP

BS2 Hire (Path of Career Solution)

Broking Private Equity Share Market HNI Investment Wealth Team Handling Team Management Branch Handling Heading Branch B2C B2B Managing Team Relationship Management HNI Clients
Job Description:- Developing and Managing team. Make strategic planning to grow Business for the all B2C & B2B Branches. Advising clients on profitable Investment opportunities for Equity, Commodity and currency products Keeping in touch with customers through personal visits, telephone calls and correspondence. Creating cross sell and up sell opportunities. Identifying, acquiring, developing and maintaining customer relationships. Delivering excellent customer support. Planning projects and activities systematically in line with business priorities. Maintaining up to date knowledge of competitor activity, products and services. Attending and contributing at sales meetings. Measuring customer satisfaction levels. Answering product related questions from customers. Taking on complex customer issues and resolving them.Core Responsibilities:- Managing team and its activities Responsible for developing and increasing overall market share across all the segment Identifying prospective and generating business from the existing & new clients thereby achieving business targets Individual HNI clients sales target Make strategic planning to grow business & managing relationships with HNI clients & retail clients Negotiating mutually profitable Investment opportunities with clients by creating cross sell and up sell opportunities Planning projects and activities systematically in line with business priorities. Attending and contributing at sales meetings Measuring customer satisfaction levelsThanks & RegardsContact Number :- +918989859705Caution :- Please be aware consultancy not ask to candidates any kind of charges for recruitment, it's totally free of services for candidate.
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Prepare Detailed Project Plans Schedules and Execution Strategies Supervise Site Activities Ensure Quality Control and Compliance With Design Specs Coordinate With Architects Contractors Vendors and Government Authorities Estimate Material Requirements and Manage Procurement Maintain Project Documentation Including BOQ DPR (Daily Progress Reports) and Site Logs Resolve On-site Technical Issues and Report Progress to Senior Managers For MBA (Civil): Lead Budgeting Client Communication
Location: D-8, Sector 63, Noida Position: Project Engineer / Project Manager Salary: 30,000 60,000 per month (Negotiable based on experience) Job Description:We are looking for motivated and detail-oriented individuals to join our team as Project Engineers or Project Managers, who will manage and oversee technical projects from planning to execution in the field of robotics, automation, and engineering solutions. Roles & Responsibilities:Plan, coordinate, and execute technical projectsSupervise on-site work and ensure project timelines are metHandle client communication and progress reportingCollaborate with design, R&D, and field teamsOversee material and manpower management on project sitesEnsure compliance with safety and quality standards Qualifications:B.Tech / Diploma in Civil, Electrical, Mechanical, Mechatronics, or related fieldsFreshers and experienced both can applyCandidates with MBA (Civil/Project Management) preferred for managerial roles Key Skills:Strong communication and project coordination skillsBasic technical knowledge of robotics, automation, or construction processesAbility to handle documentation and reportingTeam management & leadership (for PM roles)
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Client Relationship Manager (Female Candidates Preferred)

Star Eye Media & Entertainment Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gwalior
Microsoft Excel Customer Care Customer Relationship
Client Relationship Manager
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Handling Customer Queries Negotiation Skills Convincing Power Client Counselling Sales Good Communication Problem Solving Inter Personal
A business development sales counselor plays a crucial role in enhancing a company's growth by overseeing the entire sales lifecycle, from initial engagement to the ultimate conversion i.e. enrollment in the program. This position involves engaging with parents or adult learners who have participated in a demo class and experienced the product. The counselor conducts thorough video counseling sessions, guiding decision-makers towards informed decisions leading to a purchase.Selected intern's day-to-day responsibilities include:1. Actively seek out new sales opportunities through cold calling, networking, and social media2. Call 140-250 leads every day3. Set up meetings with potential clients4. Generate trial classes, demos, and assessments by pitching parents to take our program and AI-powered career assessments5. Negotiate/Close deals and handle complaints or objections6. Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)7. Go the extra mile to drive sales8. Use the right sales strategy and accomplish 1 Lac of revenue in 3 months, thus achieving a license to sell (L-2-S)Other requirements1. Proficiency in English2. Thorough understanding of marketing and negotiating techniques3. Fast learner and passion for sale4. Self-motivated with a results-driven approach5. Proven experience in sales or relevant roles is a plus6. A friendly and energetic personality with a customer service focus7. Willing to work 6 days a week in a fast-paced startup8. Ready to work and join immediately9. Female candidates preferred10. Hindi as the first language preferred
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Thatipur Gwalior
Inside Sales Objection Handling Client Relationship Sales
Job DescriptionResearch and Development Enterprises is leading in Financial services.Roles & Responsibilities* Convert leads for the company through telephonic conversation.* Maintain and monitor the records of all the conversations.* Stay updated with market trends.Should have basic knowledge of convincing, professional talking manner to client.candidate should having basic sales skills.* Candidate should have good verbal communication Skills.Qualifications* Graduate/Under Graduate/ Freshers can apply.
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Jobs by Popular Location

Opening For Relationship Manager

Midex Vashi Marketing Pvt. Ltd..

Customer Relationship Negotiation Skills Team Management Skills Customer Service Project Manager Electrical Electrical Engineering Client Relationship Management
Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. Handling customer questions, inquiries, and complaints.
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Field Sales Manager

Hirva HR Solutions Pvt Ltd.

Sales Marketing Banking Finance Life Insurance Banca Direct Sales Field Sales Lead Generation CASA Loan Client Customer Business Walk in
We are inviting you to apply for an exciting career in sales with one of the Market Leaders in the Insurance Industry.Job Summary:Direct customer service and sales to existing customers through relationship building. The existing Customer database will be provided by the company (called the Book of Relations- BoR)Key Responsibilities:Establishing and strengthening relationships with the allocated customer base.Ensure retention of customers in his/her allocated Book of Relations (existing customer database)Act as a single point of contact for customers for any customer query/complaintFix self appointments from the given customer database as per the campaignFocus on cross-sell & up-sell opportunities in allocated customers.For more information contact us directly
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Sales Supportive Service Client Satisfaction Marketing Branding SAAS Technical Sales Work From Home Walk in
Key Responsibility Areas :: Develop new accounts to meet sales targets through effective technical sales presentations and utilization of support services. To source and secure new business to ensure optimal growth for the company products, in accordance with new business targets . To provide effective, efficient, professional service and advice to ensure client satisfaction of the highest level. This through effective and efficient management of individual portfolio and database of prospects, current clients and past clients upto 90 -120 days. Remain informed and up to date with regards to Industry related news, competitor activity, product knowledge and continuously strive to develop their own skills and knowledge in order to perform optimally. Contribute to Annual Sales & Marketing plan, contribute to key target customer / group in assigned area / location. Works with Accounts Receivable to collect on accounts and to define credit terms that will most likely achieve payment and retain the customer Attend and participate in workshops and training programmes as and when offered. Ensure the assigned target for your assigned area is met. Need to maintain a healthy pipeline to meet the given Targets.Fitment Qualifiers : Minimum 5+ years in sales of Logistics software / Insurance/Commercial Vehicles/ Tyres etc; any sales to commercial fleet owners will be an add on. Excellent liaising with potential customers. Demonstrated ability to plan, organize, and execute new business Development initiatives to leverage business performance. A strong-willed and inspiring individual who can drive and execute operational and tactical goals with excellence Must have good experience in Product Demonstration ( SaaS industry) will be an additional advantage. . Excellent verbal and written communication skillsFleetx Product USP : Mobility & Security Solution Fleet Performance Visibility & Enhancement As per Trips
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Sales Agent

Nikhil Enterprises

Communication Skills Sales Executive Sales Manager Client Relationship Manager
Lead Generation.Follow up with the provided leads.Visit prospected clients.Negotiating all contracts with prospective clients.Help determining pricing schedules for quotes, promotions and negotiations.Preparing daily and weekly reports.Giving sales presentations to a range of prospective clients.
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Direct Marketing Business Development Communication Skills Key Account Management Lead Generation Client Relationship Management Business Associate Business Development Manager Business Development Executive Walk in
Designation : Business Development Executive - Pharma/FMCGQualification : Any GraduateExp : 1 - 5 YrsSalary :1.50-3.50 LPA + Daily Allowance+ IncentiveIndustry : PharmaceuticalsLocation;Morena,KatniSkill Requirement : Excellent Communication Skills, Business Development , Pharma SalesJob Role & Responsibility :Hardcore sales in pharma products in Local Market. Sales Executive is responsible for the sales of the pharmaceutical products .Develop strategy of the sales as per areas and Chemist.Provide plans of the workingMust have full knowledge of the productMust posses an experience in salesDaily,Weekly,Monthly sales planning working on sales funnels.Data driven approach for growth. Looking for an innovative and forward-thinking candidate who will work hard and enthusiastically take on many responsibilities.Exceptional time management skills; ability to organize, prioritise, and manage multiple projects with overlapping goals and objectivesAbility to influence and interact with senior managementAdaptable and flexible; responsive and resourceful in a fast-paced, quick turn business modelExperience with digital marketing and online salesSuperior verbal and written communication skills, copywriting skills are a plusActively listens and participates within a team environmentMicrosoft Software; Word, Excel, PowerPoint, Outlook and Database related programs
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Customer Service Executives - USA Client

Professional IT Sols Pvt. Ltd.

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • West Gwalior
BPO Telecaller
Job Description:Customer Service Executives - USA ClientProfessional ITS is a BPM company with interests in outsourcing, eCommerce, Information Technology Staffing and Back office operations. Our list of clients included multiple International business. We strive to provide extra ordinary services to our clients, which led them to do repeat business with us. We invest in our employees and care about them. We take proud in being a team of are a happy and prosperous employees.We are hiring 20 Executive for our US based clients for the Customer Service profiles. We are looking for experienced, mature and dependable resources with exposure to American culture and ethics. This is a long-term opportunity with a lot of learning and excellent compensation with vertical growth opportunities. Success in the position provides great visibility in the organization and will lead the path for upward and onward career growth. If you are already an executive and want a challenge, with a desire to grow into a senior role, apply now!Roles and Responsibilities: Resolving customer queries over phone/ chat / emails. Providing back-office support to the offshore teams. Opening tickets for concerned stakeholders.Desired Candidate Profile: Must have worked in an International BPO/BPM with an American Client. Should be able to Speak fluently in English and can understand American accent. Should be comfortable working on MS Excel and other office software. Should be able to take ownership of tasks assigned and can adhere to Systems and processes. Should have an analytical mind and can understand the task with minimal help and KT. Should have Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament. Should be a self-starter and a Team player.We offer great benefit packages including Bonuses and health insurance contribution, 5 days working week, 22 Paid Holidays, Ongoing Training & Development,
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  • 2 - 6 yrs
  • Gwalior
Customer Relationship MS CRM Customer Service Operations Customer Care Client Relationship Management Client Relationship Customer Relationship Management
1 Ensure highest level of customer satisfaction by planning and executing SSI improvement2 Retention of customers by planning various CRM activities3 Implement customer sales complaint management system and ensure lowest complaint resolution time4 Establishes and implements the right CRM tools to help buildenhance brand loyalty.5 Assists in the development of customer care business processes and analyses customer care enhancements6 Comprehensive system of keeping in touch with existing customer7 Resolves customer complaints expeditiously and ensures better long-term customer satisfaction.8 Obtains and records basic demographic information about each customer, using dealership sales control system.9 Maintaining contact record for customer analysis10 Identifies weaknesses and make suggestions to improve promotional activities customer satisfaction11 Ensures the process followed is according to our Maruti standards.12 Complete delivery process for customer as per Maruti standards.
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Customer Service Executives - USA Client

Professional IT Sols Pvt. Ltd.

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gwalior
Excel Word
Professional ITS is a BPM company with interests in outsourcing, eCommerce, Information Technology Staffing and Back office operations. Our list of clients included multiple International business. We strive to provide extra ordinary services to our clients, which led them to do repeat business with us. We invest in our employees and care about them. We take proud in being a team of are a happy and prosperous employees.We are hiring 20 Executive for our US based clients for the Customer Service profiles. We are looking for experienced, mature and dependable resources with exposure to American culture and ethics. This is a long-term opportunity with a lot of learning and excellent compensation with vertical growth opportunities. Success in the position provides great visibility in the organization and will lead the path for upward and onward career growth. If you are already an executive and want a challenge, with a desire to grow into a senior role, apply now!Roles and Responsibilities: Resolving customer queries over phone/ chat / emails. Providing back-office support to the offshore teams. Opening tickets for concerned stakeholders.Desired Candidate Profile: Must have worked in an International BPO/BPM with an American Client. Should be able to Speak fluently in English and can understand American accent. Should be comfortable working on MS Excel and other office software. Should be able to take ownership of tasks assigned and can adhere to Systems and processes. Should have an analytical mind and can understand the task with minimal help and KT. Should have Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament. Should be a self-starter and a Team player.
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Client Handling

Star Airways

Client Counselling Client Handling
Hiring for 740 Client Handling Jobs in Delhi,Gurgaon,Faridabad,Chandigarh,Amritsar,Ludhiana,Kanpur,Gwalior,Bhopal,Ambala Cantt, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Com, M.Ed, M.Sc with Good knowledge in Client Counselling,Client Handling etc.
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