Opening For Telecounsellor (Female Candidates Required)

We are looking for a dedicated Telecounsellor to join our team in Gwalior. The ideal candidate will have a background in any of the following fields: , , , , , , or possess a relevant professional degree. This role is exclusively for female candidates and requires 1 to 5 years of experience.

**Key Responsibilities:**

- **Conduct Telephonic Consultations:** Engage with clients via phone to provide guidance on educational opportunities, career options, and program details, ensuring clear and informative communication.

- **Assess Client Needs:** Listen actively to understand the aspirations and concerns of clients, helping tailor advice and resources to best suit their individual situations.

- **Maintain Client Records:** Document all interactions and maintain records of client progress and inquiries to ensure organized and efficient follow-ups.

- **Provide Follow-Up Support:** Reach out to clients after consultations to address any additional questions and encourage them to take steps towards their goals.

- **Collaborate with Team Members:** Work closely with colleagues to share insights and strategies that enhance overall client satisfaction and service delivery.

**Required Skills and Expectations:**

- Strong communication skills with the ability to convey information clearly and persuasively over the phone.

- Empathetic listening abilities to understand client needs and build rapport quickly.

- Organizational skills to manage multiple client interactions and maintain accurate records.

- Basic proficiency with computers and software applications for recording and tracking client information.

- A proactive and motivated attitude, coupled with problem-solving skills that can help clients make informed decisions.

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Professional Degree)

• Role

  Telecounsellor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  City centre gwalior