Call Coordinator Job Vacancies in Raipur

We are seeking a motivated and enthusiastic Customer Care Executive to join our team. As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction and addressing their needs.**Key Responsibilities:**- **Customer Support:** Respond to customer inquiries through various channels, including phone, email, and chat. You will provide assistance and resolve issues efficiently.- **Order Management:** Assist customers with placing orders, tracking shipments, and processing returns. You will ensure a smooth shopping experience from start to finish.- **Product Knowledge:** Develop a strong understanding of the companys products and services. This knowledge will help you answer questions and provide accurate information to customers.- **Problem Resolution:** Handle complaints and challenges that customers may face. You will work towards finding a swift and satisfactory solution to enhance customer satisfaction.- **Feedback Collection:** Gather customer feedback and report it to the management team. This information is crucial for improving our services and products.**Required Skills and Expectations:**Candidates must possess excellent communication skills to effectively interact with customers. A friendly and patient demeanor is essential for handling customer issues. Basic computer knowledge is important, as you will be using various software tools for managing inquiries. The ability to work independently is crucial since this position is remote. We also expect a proactive attitude and the willingness to learn and develop your skills in customer service. Being a team player will help you contribute to a positive work environment.

Key Responsibilities:Coordinate preventive and breakdown maintenance schedules for UPS, battery banks, inverters, and HVAC systems.Assign and dispatch field service engineers based on priority, location, and expertise.Track service tickets, ensure closure within SLA timelines, and maintain service logs.Act as the primary point of contact for clients regarding service requests and escalations.Ensure AMC (Annual Maintenance Contract) compliance and timely service execution.Monitor spares availability and coordinate with inventory/procurement teams.Prepare and maintain service reports, job cards, and maintenance records.Coordinate with technical teams for fault diagnosis and resolution planning.Maintain strong communication with clients such as hospitals, data centers, and industrial facilities.Support in quotation preparation for repairs, replacements, and upgrades.

Hiring for 41 Handling Calls Jobs in Raipur, Chhattisgarh,Indore,Nagpur,Jabalpur,Anuppur,Janjgir-Champa, Chhattisgarh,Ajmer,Bikaner,Pathankot,Gwalior, for Freshers,Required Educational Qualification is : Secondary School, Diploma, B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Post Graduate Diploma, M.Sc with Good knowledge in Customer Support,Basic Computer Skills,Good Communication,Problem Solving,Service Desk,Coordination Skills etc.

Our office work will be in Bhopal, I have to work in MP

Job Openings for 21 Handling Calls Jobs for Freshers in Nalanda,Rohtas,Champaran, Raipur,Katihar,Lakhisarai, Bihar,Gopalganj,Bhojpur,Bhagalpur,Kishanganj, Bihar,Kora Jahanabad Fatehpur, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, Post Graduate Diploma, M.C.A, M.B.A/PGDM, M.Ed, M.Sc, Chartered Accountant with Good knowledge in undefined etc.

Job Openings for 500 Handling Calls Jobs for Freshers in Raipur, Chhattisgarh,Hindi,english,language, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, LLB, MBBS, BVSC with Good knowledge in Hindi,english,language etc.