Call Center Job Vacancies in Kudlu Gate

It is BPO sales process

Industry- Fintechcandidate must know Hindi and English language.Job Description: Manage Incoming mails and outbound calls to resolve queries to perfection. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers

Take inbound, outbound, and blended calls, answer questions, and document activities in the CRMMake outbound calls to prospects and clientsAssist with sales activities, documenting leads, and managing databasesGather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customersPrepare and execute proposals and presentations using PowerPoint and Microsoft WordAnalyze, report, and communicate sales trends, customer patterns, and competitor activityPerform other duties as assignedRequirements And Skills:

To make outbound calls on the given data to Acquire and Retain donors To do proper follow ups after generating the leads Call donors on various campaigns run by the organization

We are looking for 10 Tele Calling Executive Posts in Kudlu Gate, Bangalore, Karnataka with deep knowledge in Telecaller and Required Educational Qualification is : Higher Secondary

Calling Customer regarding service reminding Fixing up an appointment