Branch Administration Fresher Jobs in Nadia

Axis Bank - Branch Officer Job RoleKey Responsibilities:Handle customers visiting the branch and understand their banking requirements.Open and service Savings/Current Accounts, FD/RD and other banking products.Acquire new customers through referrals, calling and local market activities.Promote and cross-sell CASA, loans, credit cards, insurance, mutual funds and other products.Maintain relationships with existing customers and generate additional business.Process customer transactions and service requests accurately within the required TAT.Resolve customer queries and complaints professionally.Promote digital banking services such as mobile banking, internet banking and WhatsApp banking.Follow KYC, regulatory, compliance and audit requirements.Maintain customer information and daily activities in the bank's CRM system.Achieve assigned monthly sales/business targets.Skills RequiredGood communication skillsCustomer-handling abilitySales and relationship-building skillsBasic knowledge of banking productsTarget-oriented approachGood computer/CRM knowledgeAbility to work under pressure

Branch Officer - Axis Bank: Job RoleA Branch Officer in Axis Bank generally works in branch banking, handling customer service, branch operations, banking products, and business development. Axis Banks current careers portal lists Branch Banking as a dedicated career domain.Key ResponsibilitiesHandle walk-in customers and resolve their banking queries.Assist customers with account opening, KYC, documentation and service requests.Promote and sell banking products such as:Savings & Current AccountsFixed Deposits / Recurring DepositsCredit CardsPersonal/Home/Business LoansInsurance and investment productsGenerate leads and achieve branch business/sales targets.Maintain good relationships with existing customers and identify cross-selling opportunities.Support branch operations and ensure proper documentation and compliance.Follow KYC, banking and internal compliance procedures.Coordinate with other branch teams for smooth customer service.Make customer calls and, depending on the profile, conduct field visits for business development.Maintain daily reports and update customer/lead information.Skills RequiredGood communication and interpersonal skillsBasic knowledge of banking productsCustomer-service orientationSales and relationship-management skillsBasic computer knowledgeAbility to work with targets