BPO Sales Job Vacancies in Burari

We are looking for a dedicated and motivated Call Center Executive to join our team. This full-time position allows you to work from the comfort of your home while providing excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls:** Respond promptly to customer inquiries, ensuring a friendly and helpful demeanor to create a positive customer experience.- **Resolve Customer Issues:** Listen carefully to customer problems, providing accurate solutions or escalating issues when necessary to ensure timely resolution.- **Maintain Records:** Document all customer interactions in the system to keep track of issues and solutions provided, which helps improve service quality.- **Follow Up with Customers:** Reach out to customers to ensure their issues have been resolved satisfactorily and gather feedback for service improvement.- **Collaborate with Team:** Work together with team members and supervisors to share knowledge and improve overall customer service strategies.**Required Skills and Expectations:**The ideal candidate should possess strong verbal communication skills, with the ability to articulate clearly and confidently while speaking on the phone. A patient and empathetic attitude towards customers is essential to help them feel valued and understood. Candidates should also have basic computer skills to navigate customer management systems effectively. A problem-solving mindset is crucial to handle inquiries efficiently. We welcome individuals with 0 to 2 years of experience, and education at least at the 10th-grade level is required. Females are encouraged to apply for this role.

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Tele Calling Executive Jobs for Freshers in Burari, Delhi, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Telecommunication,Outbound Calling,Convincing Power,Cold Calling,BPO Sales,Voice Process,Call Center,Tele Marketing,Telesales,BPO Call Center,Customer Focus,Negotiation Skills,Basic Computers etc.

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services

Excellent communication skillsStrong sales and negotiation skillsAbility to build and maintain customer relationshipsKnowledge of financial products and servicesPrevious experience in sales or customer serviceAbility to work well in a team

SRP Digital Services Pvt. Ltd is a subsidiary of BestBay Trucking Corporation & BestBay Logistics California, US America.This job vacancy is for Gurgaon.Salary: 20,000.00 - 1,00,000.00 per monthAverage Earnings: 80k to 1.5lacs per month (Incentives)We are looking for a service-minded freight broker to act as a liaison between our customers and freight carriers. Your responsibilities would include nurturing your current client base, securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients.If you have the energy and drive to develop and grow your own book of business, SRP has the assets to make it happen!!!Responsibilities and DutiesPerform freight services, adhering to government and company regulationsCreate, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customersTrack and report shipment status of loadsBook orders with carriers and assist in preparation for loadingProvide current and prospective customers with shipping quotesMaintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportationRespond to customer concerns and queries in a timely, professional mannerDevelop new sales strategies to generate leads, improve business, and develop a sales pipelineIdentify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contractsMaintain positive and productive relationships with customers.Updating & Maintaining market trends to work with the best rates with shippers and carriers.Work with trucking companies to move our customers' logisticsQualifications and Skills1-5 years of work experience in a Freight Brokerage.Excellent communication skillsSpeak with the employer