A Back Office Assistant plays a crucial role in the smooth operation of a business. Some of the key responsibilities and skills required for this role include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Computer Skills: Proficiency in using various computer programs, including Microsoft Office Suite, to input data, generate reports, and communicate effectively.3. Customer Calling: Making outbound calls to customers for follow-ups, feedback, or to provide assistance as needed.