please find below JD (Application support + Knowledge on Windows Server/IIS)
• ITIL processes knowledge.
• Knowing or having background in service operations (problem, event, incident mgmt.) and service transition (change and knowledge mgmt.)
• Experience and knowledge of Incident management, change-management principles, methodologies and tools.
• Generate MIS Reports for various applications.
• Experience in Application Support & Ticketing Tools
• Windows, IIS,.net framework applications support and SQL knowledge.
• Familiarity working with AWS.
• Practical Experience in Database (MSSQL, MYSQL ,Mongo.)
Note:- Looking for a resource experienced in IIS Web Server and ITIL pro