Application and Production Support Engineer

Diksha Technologies

About Company

At Airtel, we dont just make things we make things possible. Airtel is on a mission to change the world by connecting people with ideas. We are building next generation systems to improve the quality of life for

millions of users spanned across 14+ countries.

Job Description:

Must have years of recent experience in Application Support/Technology Support / SRE, and

should be ready to work in a 24 X 7 support environment

Ability to write basic SQL queries.

Must have lead support teams of L1, L2, SMEs in any technology operations environment that

practices ITIL and SRE principles

Must be hands on with Unix Commands, Shell Scripting, PL/SQL, NOSQL

Must be hands on with observability tools like ELK, Kibana, Grafana other similar tools

Must be hands on with analyzing logs, thread dumps, heap dumps etc.

Good understanding of microservices architecture

Working knowledge of Dockers, Kubernetes

Awareness of Release, Change, Problem and Incident management processes

Strong written and verbal communication skills is must

Experience : 3 - 8 Years

No. of Openings : 10

Education : Diploma, Professional Degree, Any Bachelor Degree, B.C.A, B.Com, B.Tech/B.E, M.C.A, M.Com, M.Tech

Role : Application & Production Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India