Application Support / Production Support

 Assist all customers and provide production support for all designs and perform tests on all installation process for infrastructure.

 Perform all tests on production applications and prepare recovery procedures for all applications and provide upgrade to same.

 Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications.

 Analyze all business processes and ensure compliance to all controlled processes according to business requirement.

 Monitor and provide support to workflows and provide expert knowledge on all workflow designs.

 Provide 24×7 operational support to all production practices on holidays and weekends.

 Develop and maintain professional relationships with all online business teams and provide support to web store.

 Monitor all alerts and escalate all issues for all procedures and systems.

• Experience

  5 - 9 Years

• No. of Openings

  2

• Education

  Post Graduate (M.C.A, M.Sc)

• Role

  Application Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office