Airport Ground Staff Female 12th Pass Jobs in Kharagpur

As an Airport Ground Staff member in Kharagpur, you will play a vital role in ensuring the smooth operation of airport services. You will work full-time in an office environment, providing essential support to passengers and airline operations. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.- **Baggage Management:** Ensure the safe loading, unloading, and delivery of passenger luggage to prevent any mishaps.- **Coordination:** Work closely with other airport departments such as security, flight control, and customer service to ensure timely flights and passenger satisfaction.- **Information Dissemination:** Provide up-to-date information about flight schedules, gate changes, and other relevant details to passengers.- **Problem Resolution:** Address passenger complaints and concerns quickly and effectively, providing support and solutions as needed.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess strong communication skills to interact with passengers and team members efficiently. A customer-friendly attitude is essential, along with the ability to work in a fast-paced and dynamic environment. You should be able to handle stressful situations calmly and be detail-oriented, especially when it comes to following safety protocols. Basic computer skills are also necessary to manage passenger information and other data efficiently. This role is ideal for individuals who are motivated and eager to start their career in the aviation industry.

Requirement of Ground Staff JobsJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment Processing The purpose of a Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved. Assist in developing emergency response plans, and respond to emergency situations. Monitor airport operations, including traffic flow, baggage handling, and cargo operations.Role: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply