12th Pass Freshers For Airport Ground Staff

As an Airport Ground Staff member in Kharagpur, you will play a vital role in ensuring the smooth operation of airport services. You will work full-time in an office environment, providing essential support to passengers and airline operations.

**Key Responsibilities:**

- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.

- **Baggage Management:** Ensure the safe loading, unloading, and delivery of passenger luggage to prevent any mishaps.

- **Coordination:** Work closely with other airport departments such as security, flight control, and customer service to ensure timely flights and passenger satisfaction.

- **Information Dissemination:** Provide up-to-date information about flight schedules, gate changes, and other relevant details to passengers.

- **Problem Resolution:** Address passenger complaints and concerns quickly and effectively, providing support and solutions as needed.

**Required Skills and Expectations:**

Candidates should have completed their 12th grade and possess strong communication skills to interact with passengers and team members efficiently. A customer-friendly attitude is essential, along with the ability to work in a fast-paced and dynamic environment. You should be able to handle stressful situations calmly and be detail-oriented, especially when it comes to following safety protocols. Basic computer skills are also necessary to manage passenger information and other data efficiently. This role is ideal for individuals who are motivated and eager to start their career in the aviation industry.

• Experience

  0 - 1 Years

• No. of Openings

  26

• Education

  12th Pass

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Headquarter