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Airlines Executive 12th Pass Fresher Jobs in Delhi

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Fresher hiring for Ground Hostess

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive
We are looking for a Ground Hostess in Delhi, India. This role is ideal for candidates with 0 to 5 years of experience. As a Ground Hostess, you will play a vital role in ensuring excellent customer service and a smooth airport experience for our passengers.nnKey Responsibilities:nn1. Passenger Assistance: You will greet and assist passengers during check-in and boarding processes, ensuring they feel welcomed and supported throughout their journey.nn2. Flight Information: You will provide accurate information about flight schedules, gate changes, and baggage claims to passengers, helping them navigate the airport effectively.nn3. Customer Service: You will address any passenger inquiries or concerns promptly and professionally, ensuring high levels of customer satisfaction.nn4. Coordination: You will work closely with airline staff and ground crew to ensure timely boarding and smooth transitions for passengers.nnRequired Skills and Expectations:nnCandidates must have completed at least 10th grade. Good communication skills in English and Hindi are essential for effective interaction with passengers and team members. A friendly and approachable demeanor is crucial, along with the ability to work efficiently in a fast-paced environment. Flexibility in working hours is expected, as shifts may vary to accommodate flight schedules. Candidates should demonstrate strong teamwork abilities and a keen focus on customer service.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team. This role is ideal for individuals who are eager to assist customers and solve their inquiries from the comfort of their home. Whether you're a fresh graduate or have some experience, we welcome your application.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will handle various customer questions through phone, email, or chat, ensuring they receive accurate and timely responses.n n- Problem-Solving: Address customer issues effectively by understanding their concerns and providing appropriate solutions.nn- Maintaining Records: You will keep detailed records of customer interactions and transactions to ensure a smooth workflow and help in follow-ups.nn- Collaborating with Teams: Work closely with other team members to ensure a seamless customer experience and resolve any escalated issues.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in English and a friendly demeanor when interacting with customers. A basic understanding of computers and the ability to navigate different software applications are essential. You should be a proactive learner with a positive attitude, willing to adapt to various customer needs. We value teamwork, so reliability and the ability to collaborate with colleagues are important qualities for this role. An eagerness to grow and learn from feedback is also highly encouraged.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Delhi
Hospitality Customer Service Aviation Security Airline Operations Ground Staff Activities Airport Ticketing Aviation Direct Sales Personality Development
We are looking for a dedicated Airport Executive to join our team in Delhi. This entry-level position is perfect for candidates who have recently completed their 12th grade and are eager to start a career in the aviation industry. As an Airport Executive, you will play a key role in ensuring a smooth experience for passengers at the airport. Key Responsibilities:1. Passenger Assistance: You will greet passengers, help them with check-in procedures, and answer any questions they may have to ensure a pleasant travel experience.2. Baggage Handling: You will assist in managing baggage claims and lost items, ensuring that all procedures are followed for a quick resolution.3. Ticketing Support: You will help passengers with ticket confirmations and changes, guiding them through the various options available.4. Safety Compliance: You will be responsible for following safety protocols and responding to any emergencies or incidents, keeping both passengers and staff safe.5. Team Collaboration: You will work with other airport staff to facilitate smooth operations, ensuring effective communication across teams.Required Skills and Expectations:We are looking for candidates who have good communication skills to interact positively with passengers and team members. A professional attitude, a willingness to learn, and the ability to handle stressful situations calmly are vital. Basic computer skills are also required to manage electronic systems and assist with ticketing.
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Hiring Freshers || Airlines Executive

Skyview India Academy Private Limited

Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Good Communication Skills
As an Airlines Executive, you will be responsible for delivering exceptional customer service while managing daily operations at the airlines counter or customer service desk. Your duties will include assisting passengers with booking inquiries, check-in procedures, baggage claims, and flight information. You will coordinate with ground staff and cabin crew to ensure timely departures and handle any passenger issues, including delays or cancellations. The role requires strong communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment. You will also play a key role in ensuring the airline's policies are followed and that passengers have a smooth travel experience. Only candidates aged 18-27 are eligible to apply.
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Ground Handling Air Ticketing Comp Comptur Airline Ground Staff Airpot Airport Ticketing Airport Executive HR Architect Team Leader
We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email
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Airline Operations Ground Staff Activities Airport Cargo Ground Handling Airport Operation Communication Pressure Handling Aviation
We are seeking dedicated and professional Ground Staff to join our team and ensureseamless airport operations. The ideal candidate will play a key role in assisting passengers,coordinating flight schedules, and maintaining high standards of customer service andsafety.How to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com] or WHATSAPP (9831932360). Join us and be a part of a dynamic aviation team!
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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Airport Ticketing Airline Operations Aviation Customer Service Hospitality Aviation Security Cargo Handling Ground Staff Activities Direct Sales
We have vacant of 60 Airport Executive Jobs in Dehradun, Haridwar, Rishikesh, Chandigarh, Ranchi, Delhi, Bhopal, Goa, Shimla, Gandhinagar, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.Sc Skill Airport Ticketing, Airline Operations, Aviation, Customer Service, Hospitality, Aviation Security, Cargo Handling, Ground Staff Activities, Direct Sales etc.Greetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Basic Computer Knowledge Airline Executive Walk in
(Urgent opening for Any Under Grad/Graduated holders)Dear candidates,1)Requirement available in Air Ticketing / Ground Staff/ Cabin Crew/ Air Hostess.2)Qualification:-Any Under Grad/Graduated (Freshers).3)Vacancies:-35.4)Job Location:- Rajasthan, Punjab ,Bihar,Jharkhand,Madhya Pradesh,Kolkata,Mumbai,Pune,Hyderabad,Bangalore,5)Experience:-Freshers.6)Salary: - As per Industry.7)Duty: - 8 hours.Interested candidates please call-),Regards,HR Department
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Counter Staff

Fly Nation

Basic Computer Knowledge Counter Staff Cabin Crew Airline Executive Air Ticketing Executive
Urgent Hiring for Counter Staff, Store Manager, Store Supervisor, Hospitality...
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Airport Ground Staff

IGI Aviation Services Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Delhi
Ground Staff Executive Customer Support Executive Cabin Crew Airline Executive
Online registration has been started for CSA profile at IGI Delhi Airport w.e.f 5 January 2022. You may now fill the application form on the company.Positions : Customer Service AgentEligibility : 10+2/Above from recognized BoardExpected Salary : Rs.15,000 Rs.25,000Age : 18-30 yearsNo. of Seats : 1095Both Male & Females can apply. Freshers can also apply. No Aviation & Airline Certificate or diploma required.Complete information of the above posts like - Terms & Condition, Eligibility and Examination Centres, Application form and other information can be seen on the company's website.
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Cabin Crew

Airport Authority of India - AAI

Cabin Crew Ground Staff Airline Executive Air Ticketing Executive
Spice jet is hiring candidates for Flight Attendant / Air Hostess job in Delhi with an experience of 1 year(s). Candidate would be responsible for oversee the safety and comfort of passengers aboard our flights. Candidates looking for Air Hostess jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Airport Ground Handling, Air Hostess Activities, Customer Service Skills, Air Hostess, Language Skill.-High school diploma or equivalent qualification.-Cabin crew degree and training required.-A minimum of 2 years experience as a flight attendant.-Must be fluent in English and possess excellent interpersonal communication skills.Airhostess required for Delhi, airport
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Cabin Crew English Communication Skills Air Hostess Customer Service Aviation Passenger Service Executive Flight Supervisor Ground Staff Activities Ticketing Walk in
As an air cabin crew, you'll need to:be professional, punctual and courteous at all timesattend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairscarry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on boardwelcome passengers on board and direct them to their seatsinform passengers of the aircraft about safety procedures and ensure that all hand luggage is securely stored awaycheck all seat belts and galleys are secure prior to take-offmake announcements on behalf of the pilot and answer questions during the flightserve meals and refreshmentssell duty-free goods and advise passengers of any allowance restrictions in force at their destinationreassure passengers and ensure they follow safety procedures correctly in emergency situationsdeal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight.
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Airport Ground Staff

Fly High Aviation Private Limited

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Delhi
Good Communication Skill Ground Staff Executive Ground Staff Cain Crew Airline Executive
We are hiring for airport Ground staff,Age limit 18 to 28 years Fresher also can apply
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Air Port Ground Staff

Uddan Support Management System Pvt. Ltd

Ground Staff Cabin Crew Airline Executive Air Ticketing
Details - InterviewVenue - PatnaFreshers Can Apply Candidates should carry 1 updates C.v and 1 passport size photo Job Profile : Ground staffdestination - coustmer services associate Guest Handling associate , air tickteingQualifaction ;H.S. Pass minimumSalary - 14000 to 18000Age 18-29Contact Person - Shubham Kumar sinha
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for a dedicated Ground Staff Executive to join our team in Delhi. This entry-level position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. Passenger Assistance: Provide support to passengers during check-in and boarding processes, ensuring a smooth and pleasant travel experience. This includes helping with baggage handling and addressing any queries passengers may have.2. Check-in Operations: Manage the check-in counters, process passenger data, and issue boarding passes. You will also ensure compliance with airline policies and procedures.3. Baggage Management: Monitor and assist with the loading and unloading of baggage, ensuring that it is handled safely and reaches the correct destination.4. Customer Service: Answer passenger questions with a friendly attitude and resolve any issues promptly. Your goal will be to enhance customer satisfaction through excellent service.5. Safety Protocols: Follow all safety and security procedures to maintain a safe environment for passengers and staff. This includes adhering to health guidelines and emergency protocols.Required Skills and Expectations:Candidates should possess good communication and interpersonal skills, enabling effective interaction with passengers and team members. Basic knowledge of airport operations is a plus but not mandatory. A positive attitude, reliability, and a willingness to work flexible hours are essential. Strong problem-solving skills will help in addressing any issues that arise during your duties.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Delhi
Air Ticketing Airline Operations Airport Operation Aviation Air Freight Cargo Handler Cargo Staff Airport Cargo Cargo Warehouse Airport Ramp
As an Airline Ramp Executive in Delhi, you will play a crucial role in ensuring efficient ground operations at the airport. This position is perfect for individuals looking to start their career in the aviation industry, with opportunities for growth and learning.Key responsibilities include:- Baggage Handling: Safely loading and unloading luggage from aircraft, ensuring that all bags are accounted for and delivered to the correct destinations.- Customer Service: Assisting passengers with their baggage inquiries and providing effective solutions to any issues that may arise.- Equipment Operation: Using airport machinery and equipment such as tugs and baggage carts, following safety protocols to maintain a secure working environment.- Aircraft Preparation: Ensuring that aircraft are ready for departure, including checking fuel levels and coordinating with ground staff for a smooth turnaround.- Safety Compliance: Adhering to all safety procedures and regulations to keep the workplace and passengers safe at all times.Required skills and expectations for this role include:- A minimum educational qualification of 12th pass is needed.- Strong communication skills to interact effectively with team members and passengers.- Physical fitness, as the job involves lifting heavy baggage and working in various weather conditions.- A positive attitude and willingness to learn, as training will be provided to enhance your skills in this dynamic environment.- A flexible approach to work hours, including weekends and holidays, to align with flight schedules.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
Join our team as a Boarding Pass Executive in Delhi, where you will play a crucial role in enhancing customer experiences at the airport by assisting passengers with their boarding processes.Key Responsibilities: - Passenger Assistance: Greet and help passengers with boarding pass queries, ensuring a smooth transition from check-in to the boarding gate. - Documentation Check: Verify passenger documents and boarding passes to ensure compliance with airline regulations and safety protocols. - Information Communication: Provide clear and timely information to passengers regarding flight details, gate changes, and boarding procedures. - Issue Resolution: Address passenger concerns and resolve any issues related to boarding passes or flight changes in a professional and efficient manner. - Collaboration with Staff: Work closely with airline staff to ensure a unified approach to passenger service and support operational efficiency.Required Skills and Expectations: Candidates should have a minimum of 12th-grade education and be open to applicants with 0-2 years of experience. Strong communication and interpersonal skills are essential as you will be interacting with diverse passengers. You should exhibit a positive attitude and the ability to work in a fast-paced environment. Attention to detail is crucial to avoid errors in document verification. A willingness to learn and adapt quickly to new processes is expected.
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Airlines Cabin Crew

Airport Authority of India - AAI

Customer Care Executive Flight Attendant Air Hostess Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor Cabin Crew Walk in
Spice jet is hiring candidates for Flight Attendant / Air Hostess job in Delhi with an experience of 1 year(s). Candidate would be responsible for oversee the safety and comfort of passengers aboard our flights. Candidates looking for Air Hostess jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Airport Ground Handling, Air Hostess Activities, Customer Service Skills, Air Hostess, Language Skill.-High school diploma or equivalent qualification.-Cabin crew degree and training required.-A minimum of 2 years experience as a flight attendant.-Must be fluent in English and possess excellent interpersonal communication skills.Airhostess required for Delhi, airport
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are looking for a Ground Staff Supervisor to join our team in Delhi. This role is ideal for individuals with 0 to 5 years of experience who have completed their 10th grade. You will play a key role in managing ground operations effectively.nnKey Responsibilities:nn- Team Coordination: You will supervise the ground staff team, ensuring they work smoothly and efficiently together to meet daily operational goals.nn- Training and Development: It is essential to train new staff members on best practices and company protocols, helping them understand their roles and responsibilities.nn- Operational Oversight: You will monitor ground operations, ensuring compliance with company standards and addressing any issues that arise promptly.nn- Customer Service Management: Address and resolve customer inquiries to enhance their experience, ensuring high levels of customer satisfaction.nn- Safety Compliance: You will be responsible for ensuring all safety regulations are followed by staff, helping to maintain a safe work environment.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills to effectively manage a team and interact with customers. Attention to detail and problem-solving abilities are crucial for monitoring operations and addressing challenges. A proactive attitude and the ability to work in a fast-paced environment are essential for success in this position. Candidates must be willing to work full-time from the office.
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Hiring Freshers || Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent
We are looking for dedicated individuals to join our team as Airport Staff in Delhi, India. This full-time position is ideal for anyone with a passion for the aviation industry, whether you are just starting your career or have up to five years of experience.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, boarding, and any queries they may have, ensuring a positive travel experience.n n2. Baggage Handling: Safely handle and transport passenger luggage, ensuring it is loaded and unloaded from aircraft efficiently.n n3. Safety and Security: Adhere to all safety protocols and airport regulations, conducting routine checks to ensure a secure environment for all travelers.nn4. Coordination: Work closely with other airport departments to ensure smooth operations, maintaining effective communication at all times.nn5. Problem Solving: Address passenger concerns and resolve issues quickly and effectively, providing support as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade education. We welcome applicants with no prior experience, as training will be provided. Good communication and interpersonal skills are crucial for interacting with diverse passengers. A positive attitude, teamwork spirit, and the ability to work in a fast-paced environment are essential. The role demands individuals who are reliable and capable of managing multiple tasks efficiently.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Airport Manager
We are looking for an Airport Ticketing Executive based in Delhi, who will assist passengers with ticketing and check-in procedures. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. nnKey Responsibilities:nn- Ticketing Assistance: You will provide support to passengers in purchasing tickets, handling inquiries, and processing transactions effectively.n n- Check-In Procedures: Your role will involve guiding passengers through the check-in process, ensuring they have a smooth experience from arrival to departure.n n- Customer Service: You will respond to customer inquiries and resolve any issues related to bookings, refunds, or flight changes, maintaining a high level of service quality.n n- Documentation Verification: You will be responsible for verifying passenger documents and ensuring compliance with airline regulations.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact confidently with passengers and a customer-first attitude to address their needs effectively. Attention to detail is crucial for accurate ticketing and documentation. Familiarity with ticketing software or systems is an asset, but not mandatory. A team-oriented mindset and adaptability in a fast-paced environment are essential to succeed in this role. Additionally, punctuality and a professional appearance are expected while working in the office.
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Airport Ramp Executive Fresher

Skyview India Academy Private Limited

Airline Operations Ground Staff Activities Cargo Handling Airline Customer Service Aircraft Handling Airport Ramp
We are hiring motivated individuals to join our ground operations team as Airport Ramp Executives. The role involves supervising ramp activities including aircraft loading/unloading, guiding aircraft to and from gates, coordinating with ground staff, and ensuring timely turnaround of flights. Candidates should be alert, disciplined, and able to work under pressure in rotating shifts. Only applicants aged 18 to 27 are eligible to apply.
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Secondary School Freshers For Airport Executive

Skyview India Academy Private Limited

Airport Ticketing Airline Operations Aviation Customer Service Cargo Handling Hospitality Aviation Security
As an Airport Executive, you will oversee various operational tasks to ensure a seamless airport experience for passengers. You will coordinate flight schedules, assist with check-in procedures, and manage customer inquiries regarding services and facilities. Your role will involve supervising staff, maintaining smooth communication between different airport departments, and addressing any operational or passenger concerns. You will also ensure adherence to safety and security regulations, working closely with airline representatives and security personnel. Excellent leadership and problem-solving skills are crucial for this fast-paced role. Only candidates aged 18-27 are eligible to apply.
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Airport Ticketing Hospitality Aviation Airline Operations Ground Staff Activities
Coordinating with Flight Crews, Air Traffic Control, and other Airport Personnel.ensuring Aircraft are Positioned and Moved Safely On the Ground.operating Ground Support Equipment, such as Tugs and Pushback Vehicles
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