We are looking for a dedicated Ground Staff Executive to join our team in Delhi. This entry-level position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.
Key Responsibilities:
1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, ensuring a smooth and pleasant travel experience. This includes helping with baggage handling and addressing any queries passengers may have.
2. **Check-in Operations**: Manage the check-in counters, process passenger data, and issue boarding passes. You will also ensure compliance with airline policies and procedures.
3. **Baggage Management**: Monitor and assist with the loading and unloading of baggage, ensuring that it is handled safely and reaches the correct destination.
4. **Customer Service**: Answer passenger questions with a friendly attitude and resolve any issues promptly. Your goal will be to enhance customer satisfaction through excellent service.
5. **Safety Protocols**: Follow all safety and security procedures to maintain a safe environment for passengers and staff. This includes adhering to health guidelines and emergency protocols.
Required Skills and Expectations:
Candidates should possess good communication and interpersonal skills, enabling effective interaction with passengers and team members. Basic knowledge of airport operations is a plus but not mandatory. A positive attitude, reliability, and a willingness to work flexible hours are essential. Strong problem-solving skills will help in addressing any issues that arise during your duties.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab