Ticketing staff, also known as ticket agents, travel agents, or ticketing executives, are responsible for helping customers with their travel plans and bookings: Customer service: Provide excellent customer service and handle inquiries and complaintsReservations: Make and confirm reservations for flights, trains, buses, and ferriesTickets: Issue tickets and process paymentsInformation: Provide information about schedules, routes, fares, and travel policiesRecords: Maintain accurate records of transactions and customer interactionsCoordination: Collaborate with other departments to ensure smooth operationsSpecial needs: Assist passengers with special needs or requestsBaggage: Handle lost or damaged baggage claimsBoarding: Assist with boarding procedures and gate announcementsItinerary planning: Help with itinerary planning, such as ensuring a good hotel or family activitiesTicketing staff may work in a variety of settings, including airports, travel companies, and event venues. They typically need excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.contact no.-8527977541