Air Ticketing Agent Job Vacancies in Raipur

We are looking for a dedicated Air Ticketing Agent to join our team in Raipur. This is an entry-level position suitable for individuals with a passion for travel and the airline industry.**Key Responsibilities:**- **Ticket Reservations:** Handle customer requests for flight bookings by accurately processing ticket reservations to ensure all details are correct.- **Customer Service:** Provide excellent service to clients, addressing inquiries and resolving any issues related to ticketing and travel arrangements.- **Fare Quotation:** Offer clients information about flight fares, travel routes, and availability to help them make informed decisions.- **Documentation Support:** Assist customers with necessary travel documents and provide guidance regarding visa requirements and travel regulations.- **Payment Processing:** Manage payment transactions efficiently and ensure that all financial records are maintained accurately.- **Collaboration with Airlines:** Coordinate with various airlines to stay updated on flight schedules, changes, and promotional offers that benefit customers.**Required Skills and Expectations:**Candidates should have a minimum education of a 12th pass and some experience in customer service is preferred, though not mandatory. Strong communication skills are essential, as the role involves interacting with clients regularly. Basic computer knowledge is necessary for handling reservations and processing transactions. Applicants should be detail-oriented and able to work in a fast-paced environment. A passion for the travel industry and a willingness to learn are important traits for success in this role.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

A ground staff ticketing job typically involves various responsibilities related to the management of passenger services at airports or travel hubs. Heres a general job description:Job Title: Ground Staff - TicketingResponsibilities:Ticketing Services: Assist passengers with ticket purchases, changes, and cancellations. Provide information on flight schedules and fare options.Customer Service: Address passenger inquiries, resolve issues, and ensure a positive travel experience.Check-in Assistance: Facilitate the check-in process, including verifying passenger documents and issuing boarding passes.Luggage Handling: Assist with luggage check-in procedures and provide information on baggage policies.Coordination: Work closely with other departments (boarding, security, and customer service) to ensure smooth operations.Documentation: Maintain accurate records of ticket sales and passenger data in the system.Compliance: Ensure adherence to airline regulations and policies, including safety and security measures.Qualifications:Education: High school diploma or equivalent; a degree in hospitality or travel management is a plus.Skills: Excellent communication and interpersonal skills, attention to detail, and proficiency in computer systems.

Job SummaryThe Air Ticketing Staff is responsible for assisting customers with flight bookings, ticket issuance, and providing exceptional service throughout the ticketing process. This role requires attention to detail, knowledge of airline policies, and proficiency in reservation systems.Key ResponsibilitiesCustomer Assistance: Greet and assist customers with inquiries about flight options, ticket pricing, and travel packages.Ticket Issuance: Process ticket reservations, changes, and cancellations accurately and efficiently.System Management: Utilize airline reservation systems and software to manage bookings and ensure data accuracy.Problem Resolution: Address and resolve customer issues related to ticketing, including refunds, cancellations, and schedule changes.Documentation: Maintain accurate records of all transactions and communications with customers.Collaboration: Work closely with airline representatives and other departments to ensure smooth operations and resolve any discrepancies.Stay Informed: Keep up-to-date with airline policies, fare structures, and travel regulations to provide accurate information to customers.Sales Support: Promote additional services, travel insurance, and other travel-related products to customers.QualificationsEducation: High school diploma or equivalent; a degree in hospitality, travel, or a related field is a plus.Experience: Previous experience in ticketing, reservations, or customer service preferred.Skills:Proficient in computer systems and ticketing software.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to work under pressure and manage multiple tasks.Certifications: IATA certification is an advantage.Working ConditionsFull-time position, may require weekend or holiday shifts.Fast-paced environment with frequent interaction with customers and colleagues.

Applicants should be able to type and have good communication and problem-solving skills. Because computers are being used more and more in this field, you should have a basic knowledge of computers and computer software.

Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustryContact Number=8533061117