a ground staff ticketing job typically involves various responsibilities related to the management of passenger services at airports or travel hubs. here’s a general job description:
job title: ground staff - ticketing
responsibilities:
ticketing services: assist passengers with ticket purchases, changes, and cancellations. provide information on flight schedules and fare options.
customer service: address passenger inquiries, resolve issues, and ensure a positive travel experience.
check-in assistance: facilitate the check-in process, including verifying passenger documents and issuing boarding passes.
luggage handling: assist with luggage check-in procedures and provide information on baggage policies.
coordination: work closely with other departments (boarding, security, and customer service) to ensure smooth operations.
documentation: maintain accurate records of ticket sales and passenger data in the system.
compliance: ensure adherence to airline regulations and policies, including safety and security measures.
qualifications:
education: high school diploma or equivalent; a degree in hospitality or travel management is a plus.
skills: excellent communication and interpersonal skills, attention to detail, and proficiency in computer systems.
Experience
0 - 1 Years
No. of Openings
68
Education
Higher Secondary, Professional Degree, Secondary School
Role
Air Ticketing Agent
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Babylon Tower B-Block ,6th floor , Room Number- 607, National Highway 6, Jivan Vihar, Raipur ,Cg