Freshers & Experience || Full Time || Air Ticketing Agent

As an Air Ticketing Associate, you will play a crucial role in helping customers with their travel plans. Your primary responsibilities include the following:

- **Issuing Air Tickets**: You will confirm and issue flight tickets for customers, ensuring accuracy in all details such as flight numbers, dates, and passenger information.

- **Booking Reservations**: You will handle requests for flight reservations, checking availability and providing suitable options tailored to customer preferences.

- **Customer Support**: Responding to customer inquiries and providing information about flight schedules, fares, and company policies will be essential parts of your role.

- **Processing Payments**: You will be responsible for processing payments for ticket bookings, ensuring that transactions are secure and recorded correctly.

- **Handling Changes and Cancellations**: You will assist customers in making changes to their bookings or cancelling flights when necessary, including advising on the relevant policies.

To be successful as an Air Ticketing Associate, you should have strong communication skills and a friendly demeanor to assist customers effectively. Basic computer knowledge is expected to operate booking systems and process transactions smoothly. Attention to detail is vital for accurately handling bookings and avoiding mistakes. Being organized and able to work under pressure will help in meeting customer expectations in a fast-paced environment. A willingness to learn and adapt will also be beneficial, especially if you have limited prior experience in this field.

• Experience

  0 - 1 Years

• No. of Openings

  54

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata