We are looking for a dedicated Air Ticketing Agent to join our team in Raipur. This is an entry-level position suitable for individuals with a passion for travel and the airline industry.
**Key Responsibilities:**
- **Ticket Reservations:** Handle customer requests for flight bookings by accurately processing ticket reservations to ensure all details are correct.
- **Customer Service:** Provide excellent service to clients, addressing inquiries and resolving any issues related to ticketing and travel arrangements.
- **Fare Quotation:** Offer clients information about flight fares, travel routes, and availability to help them make informed decisions.
- **Documentation Support:** Assist customers with necessary travel documents and provide guidance regarding visa requirements and travel regulations.
- **Payment Processing:** Manage payment transactions efficiently and ensure that all financial records are maintained accurately.
- **Collaboration with Airlines:** Coordinate with various airlines to stay updated on flight schedules, changes, and promotional offers that benefit customers.
**Required Skills and Expectations:**
Candidates should have a minimum education of a 12th pass and some experience in customer service is preferred, though not mandatory. Strong communication skills are essential, as the role involves interacting with clients regularly. Basic computer knowledge is necessary for handling reservations and processing transactions. Applicants should be detail-oriented and able to work in a fast-paced environment. A passion for the travel industry and a willingness to learn are important traits for success in this role.