Air Ticketing Agent Fresher

Job Description

As an Air Ticketing Associate, you will play a vital role in the travel industry. Your main task will be to assist customers with booking airline tickets and managing their travel needs.

**Key Responsibilities:**

- **Ticket Reservations**: Communicate with customers to understand their travel plans and help them book the right flight tickets based on their preferences.

- **Flight Information**: Provide accurate information about available flights, including timings, prices, and any ongoing promotions to help customers make informed decisions.

- **Issue Ticketing**: Process the ticket issuance quickly and efficiently while ensuring all information is correct to avoid any travel inconveniences for customers.

- **Customer Support**: Handle customer inquiries and complaints regarding bookings or flight changes, ensuring a positive travel experience.

- **Database Management**: Maintain and update customer records and ticketing information in the system to ensure accuracy and efficiency.

**Required Skills and Expectations:**

- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers and colleagues.

- **Attention to Detail**: You should have a keen eye for detail to ensure all bookings and ticket information are correct.

- **Problem-Solving**: Ability to think quickly and resolve issues that may arise during the ticketing process.

- **Basic Computer Skills**: Familiarity with computers and ticketing software is important, even if you are starting with little experience.

- **Positive Attitude**: A friendly and helpful disposition is vital, as you will be interacting with customers daily.
  • Experience

    0 - 1 Years

  • No. of Openings

    79

  • Education

    10th Pass

  • Role

    Air Ticketing Associate

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

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