As an Air Ticketing Associate, you will play a vital role in the travel industry. Your main task will be to assist customers with booking airline tickets and managing their travel needs.
**Key Responsibilities:**
- **Ticket Reservations**: Communicate with customers to understand their travel plans and help them book the right flight tickets based on their preferences.
- **Flight Information**: Provide accurate information about available flights, including timings, prices, and any ongoing promotions to help customers make informed decisions.
- **Issue Ticketing**: Process the ticket issuance quickly and efficiently while ensuring all information is correct to avoid any travel inconveniences for customers.
- **Customer Support**: Handle customer inquiries and complaints regarding bookings or flight changes, ensuring a positive travel experience.
- **Database Management**: Maintain and update customer records and ticketing information in the system to ensure accuracy and efficiency.
**Required Skills and Expectations:**
- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers and colleagues.
- **Attention to Detail**: You should have a keen eye for detail to ensure all bookings and ticket information are correct.
- **Problem-Solving**: Ability to think quickly and resolve issues that may arise during the ticketing process.
- **Basic Computer Skills**: Familiarity with computers and ticketing software is important, even if you are starting with little experience.
- **Positive Attitude**: A friendly and helpful disposition is vital, as you will be interacting with customers daily.
Experience
0 - 1 Years
No. of Openings
79
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata