Key ResponsibilitiesTelecalling DutiesMake outbound calls to prospective and existing customers.Handle inbound customer inquiries professionally.Explain company products/services and generate leads.Follow up with potential clients and schedule appointments.Maintain call records and update customer databases.Achieve daily and monthly calling targets.Office Administration DutiesManage incoming and outgoing correspondence.Maintain files, records, and office documentation.Prepare reports, quotations, and basic MIS reports.Coordinate with internal departments and external clients.Support scheduling, meetings, and administrative tasks.Ensure smooth day-to-day office operations.