Support Coordinator Jobs in India

We are looking for a Call Coordinator in Lucknow, India, who will manage incoming and outgoing calls while ensuring smooth communication within our team. This role is perfect for candidates with up to 6 years of experience, even those just starting their careers. Key Responsibilities:- **Manage Calls:** You will handle inbound and outbound calls, answering questions and directing calls to the appropriate team members.- **Schedule Appointments:** You will assist in coordinating meetings and appointments, ensuring all relevant parties are informed.- **Maintain Records:** Keeping track of calls and relevant information is essential. You will update and maintain detailed records to help the team stay organized.- **Provide Support:** You will assist team members with any issues related to calls and communication tools, helping resolve issues quickly.Required Skills and Expectations:Candidates must possess strong communication skills and be able to convey information clearly. A good understanding of basic computer programs and phone systems is important. Attention to detail is crucial for maintaining accurate records and scheduling effectively. We expect you to be a team player who is willing to learn and adapt to new challenges while providing excellent customer support. Time management skills are essential to prioritize tasks and ensure efficiency throughout your workday. A minimum education of 12th grade is required, making this an ideal opportunity for fresh graduates and young professionals.

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

Job Title: HR CoordinatorLocation: Goregaon WestExperience: 1-3 years of experience in HR coordination, recruitment support, or client/vendor management.Roles & ResponsibilitiesVendor Coordination1] Coordinate with recruitment vendors for shared and pending candidate profiles.2] Share active requirements and relevant candidate profiles with vendors.3] Resolve vendor queries related to recruitment processes and profiles.4] Act as the primary point of contact for vendor-related escalations.5] Provide timely feedback to vendors on submitted profiles.Client Coordination1] Coordinate onboarding of new clients and ensure proposal documentation is completed.2] Follow up with clients for active hiring requirements and share updates with the recruitment team.3] Maintain smooth communication between clients and the internal recruitment team.4] Track pending payments and maintain records of outstanding dues.Recruitment Support1] Prepare weekly and monthly recruitment reports.2] Assist with interview scheduling, profile tracking, and candidate follow-ups.3] Support recruitment-related administrative and coordination tasks.

We are seeking a dedicated Project Coordinator to assist in managing various projects in our Kolkata office. This entry-level role is perfect for recent graduates who are eager to learn and grow in a dynamic environment.Key Responsibilities:1. **Project Planning**: Help create and organize project plans by defining timelines, milestones, and deliverables to ensure smooth execution.2. **Coordination**: Communicate effectively with team members and stakeholders to ensure everyone is aligned and informed about project progress.3. **Tracking Progress**: Monitor ongoing tasks and project timelines, providing updates and identifying any potential delays or issues.4. **Documentation**: Assist in maintaining project documentation, including reports, meeting notes, and action items to ensure information is organized and accessible.5. **Meeting Support**: Schedule and facilitate project meetings, taking minutes and ensuring follow-up on action items discussed.Required Skills and Expectations:Candidates should possess strong communication skills to interact with team members and stakeholders clearly. Organizational skills are essential for managing multiple tasks simultaneously while maintaining attention to detail. A basic understanding of project management principles would be helpful. We expect candidates to be team-oriented, proactive in solving problems, and willing to take initiative. Male candidates who are recent graduates are specifically encouraged to apply for this role in our office.

Role: Sales Executive / Business Development ExecutiveKey Responsibilities:Generate new sales opportunities through email outreach, cold calling, and prospecting.Understand customer needs and requirements to identify and qualify sales opportunities.Handle customer queries efficiently and provide accurate product/service information.Stay updated on all company products and services to support effective lead generation and conversion.Build and maintain strong relationships with prospective customers.Maintain records of interactions and follow up on leads in a timely manner.Required Skills & Competencies:Excellent communication and interpersonal skills.Strong listening, persuasion, and sales abilities.Ability to multi-task and manage multiple leads concurrently.Self-motivated, target-driven, and results-oriented mindset.Additional Skills (Good to Have):Knowledge of LinkedIn profiling, prospecting, and data mining will be an added advantage.

As a Service Coordinator in Cuttack, India, you will play an essential role in connecting customers with service solutions. This position is ideal for individuals with 0-3 years of experience who are eager to contribute and learn in a team environment. Key Responsibilities:- **Customer Interaction**: Communicate with customers to understand their service needs and address any concerns they may have. This will help ensure high levels of customer satisfaction.- **Scheduling Services**: Organize and schedule service appointments based on customer requirements and technician availability, ensuring timely service delivery.- **Documentation Management**: Maintain accurate records of customer interactions, service requests, and follow-ups. This is crucial for tracking progress and ensuring efficient operations.- **Coordination with Technicians**: Collaborate with service technicians to ensure they have the necessary information and resources to complete their tasks effectively.Required Skills and Expectations:Candidates must have completed I.T.I. and possess strong communication skills to interact effectively with customers and team members. You should be organized, detail-oriented, and able to manage multiple tasks at once. A proactive attitude towards problem-solving is essential, along with a willingness to learn and adapt in a fast-paced environment. Being a team player is important, as well as having the ability to work independently when required.

We are looking for a dedicated Customer Support Coordinator to join our team. This part-time position is work-from-home and is open to female candidates with 0 to 6 years of experience. If you have a passion for helping customers and excellent communication skills, we want to hear from you.**Key Responsibilities:**- **Responding to customer inquiries:** You will handle incoming questions through various communication channels, providing helpful and accurate responses to customer needs.- **Resolving issues:** You will assist customers in troubleshooting problems, ensuring their concerns are addressed promptly and effectively.- **Processing orders:** You will take care of order entries and track shipments, ensuring that customers receive their products on time.- **Maintaining customer records:** You will update and organize customer information in our system, ensuring that all data is accurate and current.- **Providing product information:** You will offer detailed knowledge about our products, helping customers make informed decisions.**Required Skills and Expectations:**The ideal candidate should have good verbal and written communication skills, enabling effective interactions with customers. You should be organized and detail-oriented, with the ability to manage multiple tasks at once. Basic computer skills are important, and familiarity with customer support software is a plus. A positive attitude and eagerness to learn will also contribute to your success in this role. We encourage all interested female candidates to apply and become a vital part of our customer care team.

As a Sales Coordinator, you will play a crucial role in supporting the sales team to improve productivity and efficiency. Your responsibilities will include the following:- **Assisting Sales Team**: Provide administrative support to the sales team, helping them with scheduling meetings, managing calendars, and organizing sales materials.- **Client Communication**: Maintain communication with clients to gather information, answer queries, and provide updates on orders, ensuring a positive customer experience.- **Order Processing**: Handle the order entry process, ensuring that all orders are accurately recorded and processed in a timely manner.- **Sales Reporting**: Prepare regular sales reports to track performance and identify areas for improvement, helping the team achieve its sales goals.- **Inventory Management**: Collaborate with other departments to manage inventory levels and ensure that products are available for clients.To be successful in this role, you should have excellent communication skills, both written and verbal, as you will be interacting with clients and colleagues frequently. Strong organizational skills are essential, as you will need to manage multiple tasks efficiently. A proactive attitude and attention to detail will help you excel in the fast-paced sales environment. Additionally, basic knowledge of sales processes and customer service will be beneficial, though prior experience is not required. A 12th-grade education is necessary, and you must be comfortable working in an office setting in Muradnagar.

As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- **Data Management:** Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- **Feedback Collection:** Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- **Reporting:** Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- **Collaboration:** Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.**Required Skills and Expectations:**A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.

We are looking for a Sales Coordinator to support our sales team and ensure smooth operations in our office located in Kundli. This role is ideal for candidates with 1 to 3 years of relevant experience, holding a degree in Business Administration, Engineering, or a related professional field. **Key Responsibilities:**- **Assist Sales Team:** Provide administrative support to the sales team to enhance efficiency in tasks such as scheduling, reporting, and communication.- **Manage Customer Interactions:** Handle customer inquiries and coordinate with the sales staff to ensure timely responses and solutions.- **Prepare Sales Reports:** Compile and analyze sales data to generate reports that help in tracking performance and making informed decisions.- **Order Processing:** Work closely with the logistics team to ensure accurate processing of customer orders and timely delivery.- **Maintain Customer Database:** Keep the customer relationship management (CRM) system updated with current contacts and sales information.**Required Skills and Expectations:**Candidates should have strong organizational skills with a keen attention to detail. Effective communication skills are essential for collaborating with team members and interacting with clients. Proficiency in Microsoft Office, particularly Excel, is important for preparing reports and managing data. Candidates should also be comfortable working in a dynamic team environment and demonstrate a proactive attitude toward problem-solving. A thorough understanding of sales processes is a plus but not mandatory, as training will be provided.

We are seeking a Customer Care Executive to join our team in Bhubaneswar. This role is ideal for individuals who are passionate about customer service and are eager to learn and grow. **Key Responsibilities:**- **Responding to Customer Inquiries:** Handle incoming calls, emails, and chats from customers to address questions and resolve issues promptly and courteously. - **Providing Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Handling Complaints:** Listen to customer complaints with empathy and work towards a satisfactory resolution, ensuring a positive experience.- **Maintaining Customer Records:** Update and maintain customer account information and interaction logs to ensure accurate service delivery and follow-ups.- **Collaborating with Team Members:** Work closely with other departments to enhance customer satisfaction and resolve complex issues effectively.**Required Skills and Expectations:**Candidates should have a high school diploma (12th pass) and ideally possess 0-6 years of experience in customer service. Strong communication skills, both verbal and written, are essential to facilitate effective interaction with customers. A positive attitude and patience are critical to handle varied customer emotions and queries. Candidates must be able to work in a team environment and showcase problem-solving abilities. Adherence to schedules and a willingness to adapt to changing situations will support success in this full-time office role.

Job Title : Sales Coordinator Location : Jalandhar Experience : 2 to 5 years Roles & Responsibilities : 1 Coordinate with the sales team and support daily sales activities 2 Handle customer inquiries through calls and emails 3 Prepare customer orders and track delivery status 4 Maintain customer database and records 5 coordinate with other departments for smooth order processing 6 Assist the sales team in meeting sales target Qualifications & Skills : 1 Graduate in B.com / M.com and MBA 2 Basic knowledge of MS excel , word , and email handling 3 Good communication skills 4 Teamwork and customer handling Skills

Support the sales team by processing and tracking sales orders, quotations, contracts and invoices to ensure timely and accurate fulfilment.Maintain and update customer, project and sales data in CRM and other systems; generate regular pipeline and sales performance reports for management review.Coordinate with internal departments (marketing, logistics, finance, operations) to ensure smooth hand-off from order acceptance to delivery on construction projects.Monitor stock levels and production/ delivery schedules for construction-related products or materials; liaise with supply chain/warehouse teams to ensure product availability.Handle customer inquiries, dispatch order status updates, manage exceptions (delays, discrepancies) and ensure high levels of customer service.Support sales events, trade shows or site-visits relevant to the construction sector (e.g., product demonstrations, contractor forums) by coordinating logistics, materials and follow-ups.Identify and flag sales process improvement opportunities (e.g., shortening lead-times, enhancing documentation accuracy, automating workflows) and assist in implementation.

- Receive, review and process customer orders (domestic and/or export) for spices & herbs, ensuring accuracy of item, quantity, pricing and delivery schedule.- Coordinate with inventory/warehouse, production and logistics teams to ensure product availability, packing and timely dispatch.- Generate order confirmations, monitor order status and proactively communicate any delays or issues to customers and internal stakeholders.- Support the sales team by preparing quotations/proposals for new customers or new product lines (spices, herbs, blends) as per company pricing policies.- Coordinate internal briefings / meetings for the sales team: product launches (new spice blends), market promotions, trade-shows, export fairs.- Prepare and maintain sales collateral (product sheets, sample kits, price lists, trade-promotion materials) to ensure sales team has up-to-date materials for customer visits.Act as a point of contact for customer enquiries providing product information (spice/herb origin, grade, packaging), lead times, logistics status, and handling basic after-sales queries.- Build and maintain strong relationships with existing customers (domestic & export), understanding their needs, delivery schedules, packaging preferences, and thereby helping strengthen retention and repeat business.- Collect market / competitor intelligence: monitor competitor spice/herb offerings, pricing trends, customer feedback, new packaging or product ideas; provide inputs to sales/marketing for strategy.- Work closely with production/quality assurance teams to ensure product specifications, quality standards, packaging requirements for spices/herbs are met for specific orders (including export regulatory compliance if relevant).- Liaise with logistics/warehouse and external freight/shipping agencies for exports/imports, ensuring documentation (customs, shipping, certificates) is accurate and timely.- Collaborate with marketing & branding teams: share customer feedback, suggest improvement in packaging, labelling, allergens or new product ideas (e.g., organic spice blends) to align sales and brand strategy.- Maintain accurate dashboards and databases for sales orders, pipeline, customer feedback, returns/claims, and present regular reports to senior management.- Assist in forecasting sales volumes for key products (spices/herbs) by customer/market/region, helping the company anticipate production, inventory and logistics requirements.- Identify process bottlenecks (e.g., delayed dispatch due to packaging, customs hold-ups, customer complaints, sample follow-up) and propose improvements to the sales process to increase efficiency, reduce errors, shorten lead times.- Organize and co-ordinate sample kits for new and existing customers (domestic & export), ensure sample inventory is tracked and replenished, coordinate shipment of samples timely.- Support participation in trade shows, export fairs, spice/herb expos: prepare logistics, promotional materials, sample inventory, follow-up post-event leads.