Support Coordinator Jobs in India

Generate new business opportunities through cold calling, field visits, and online inquiries.Identify customer requirements and recommend suitable automation products and solutions.Prepare and submit quotations, proposals, and follow up with clients.Maintain strong relationships with existing customers and ensure customer satisfaction.Meet monthly and quarterly sales targets.Coordinate with the technical and operations teams for order execution.Maintain accurate records of customer interactions in CRM or Excel.Conduct product presentations and demonstrations when required.Collect market intelligence and monitor competitor activities.Ensure timely payment follow-ups from customers.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.

We are looking for a motivated and confident male candidate for a Sales Executive position. The candidate will be responsible for identifying potential customers, generating leads, making regular follow-up calls, explaining products/services, and converting leads into sales. Good communication and convincing skills are required. The candidate should be confident,

Key ResponsibilitiesDevelop new B2B customers and generate regular sales enquiries.Identify and approach manufacturers, purchase departments, packaging buyers and supply-chain teams.Conduct customer visits and understand their packaging requirements.Generate leads through market visits, references, databases, LinkedIn and other business channels.Handle enquiries/RFQs for corrugated boxes and packaging products.Coordinate with the production and technical team for product feasibility and costing.Prepare and submit quotations to customers.Follow up on quotations and convert enquiries into purchase orders.Negotiate pricing, payment terms, delivery schedules and commercial conditions.Develop long-term relationships with existing customers and increase business volume.Track customer requirements, pending orders, repeat orders and new product opportunities.Coordinate with customers for artwork, samples, approvals and product development.Monitor competitor pricing, market trends and raw-material price movements.Ensure timely collection of payments in coordination with the accounts team.Maintain accurate records of leads, enquiries, quotations, orders and customer interactions.Achieve monthly and yearly sales targets.Key Performance Indicators (KPIs)Monthly Sales AchievementNew Customer AcquisitionNumber of Qualified Enquiries GeneratedEnquiry-to-Order Conversion RatioGross Margin / ContributionRepeat Order ValueCustomer RetentionOutstanding Payment Follow-upNew Accounts Opened per MonthCandidate ProfileExperience: 2 yr

* Coordinate with operators at various project sites for daily updates and issue resolution* Communicate with clients regarding service updates, concerns, or technical queries* Track and ensure timely completion of tasks related to service and maintenance* Document reports, follow-ups, and feedback received from clients and site teams* Maintain internal project records and service logs.* Receive and resolve customers', or clients' complaints.* Schedule service appointments, installations, and follow-up visits, coordinating with fields technicians and customer availability.* Represent the company in a professional and positive manner.* Maintain accurate records of customer interactions, service history, and system installations in Service Titan.

We are looking for a motivated Sales Coordinator based in Ahmedabad, India, to support our sales team and ensure smooth operations. This is an excellent opportunity for recent graduates or individuals with up to 3 years of experience looking to grow in a dynamic environment.Key Responsibilities:- Assist the Sales Team: Provide administrative support to the sales team by preparing reports, maintaining records, and coordinating meetings to enhance productivity.- Manage Customer Inquiries: Respond to customer inquiries promptly and efficiently, ensuring excellent service and communication to maintain positive relationships with clients.- Order Processing: Handle the processing of sales orders, ensuring accurate entry of information and timely follow-up to facilitate delivery and customer satisfaction.- Data Management: Maintain and update the sales database, ensuring all information is accurate and accessible for reporting and analysis.- Collaboration: Work closely with different departments, such as marketing and logistics, to ensure that sales objectives are met and customer needs are fulfilled.Required Skills and Expectations:The ideal candidate should be a graduate with strong organizational and multitasking abilities. Excellent communication skills, both verbal and written, are essential for interacting with clients and team members. A basic understanding of sales processes and proficiency in Microsoft Office are also important. Candidates should be proactive, detail-oriented, and able to work independently in a fast-paced office environment. A positive attitude and eagerness to learn will contribute to the success of the team and facilitate personal growth.

Key ResponsibilitiesA. Lead Management & Customer CallingMaintain and update leads received from IndiaMart, Google, and the sales team.Call new prospective customers to introduce the company, products, and basic business details.Call existing customers to follow up for repeat orders and sales requirements.B. Order Coordination & Internal Follow-upForward buying requests received from customers to the billing team for further processing.Coordinate with the billing team once Purchase Orders (POs are generated).Share PO details received from the billing team with vendors for confirmation.C. Vendor & Payment CoordinationFollow up with vendors for order confirmation and payment confirmation.Collect payment screenshots and confirmed PO copies from vendors.Share payment proof and PO details with the accounts team for record and further action.D. Dispatch, Logistics & Delivery Follow-upCoordinate with the dispatch team to share transport details and branch office delivery addresses.Follow up with the dispatch team to confirm whether LR (Logistic Receipt) is received.Share LR photos with dealers to keep them informed about dispatch status.Follow up with dealers if material is not received on time.Coordinate internally to handle cases of material shortage or non-availability and ensure required changes or corrections are made as per situation.E. Growth & Conversion Responsibilities Track lead-to-order conversion and highlight drop-offs or delays to seniors for corrective action.Maintain basic data that helps management understand enquiry trends and dealer behaviour.________________________________________Skills & CompetenciesGood communication and calling skillsStrong follow-up and coordination abilityBasic understanding of sales order and dispatch flowOrganised working style and attention to detailscandidates who can speak Telugu/Malayalam / Kannada / Bengali, or candidates from North India, preferably staying in Dombivli or nearby areas.________________________________________Qualification & ExperienceQualification: GraduateExperience: 1-2 years in Tele-calling / Order Coordination roles

As a Student Coordinator, you will play a vital role in our educational institution. Your main aim will be to enhance the student experience by supporting various academic and administrative activities.Key Responsibilities:- Student Support: Provide guidance and assistance to students regarding their academic and extracurricular activities, helping them navigate challenges.- Event Coordination: Organize and manage student events such as workshops, seminars, and cultural functions, ensuring everything runs smoothly.- Communication Liaison: Act as a key link between students, faculty, and administration, relaying important information and addressing student queries effectively.- Data Management: Maintain accurate records of student attendance, performance, and feedback, ensuring the data is up-to-date for reporting purposes.- Feedback Collection: Gather feedback from students about their experiences and suggest improvements to enhance the student environment and services.Required Skills and Expectations:- Candidates should hold a Master's degree, preferably an M.B.A or PGDM, showcasing a strong educational background.- A minimum of 3 to 8 years of experience in a similar role is essential, demonstrating your ability to manage student-related activities effectively.- Strong interpersonal and communication skills are a must, enabling you to interact positively with students and staff.- You should possess good organizational skills to manage multiple tasks and events simultaneously in a fast-paced environment.- A proactive attitude and the ability to work collaboratively as part of a team are crucial for success in this role.

Hiring Support Executive (Fresher) for a day-shift role. Responsibilities include handling calls, chats, and emails, solving customer issues, updating records, and guiding users to the company

A Banquet Sales Coordinator is responsible for supporting the sales and planning of banquet events while ensuring excellent customer service and smooth coordination between clients and hotel/event teams.Key Qualities of a Banquet Sales CoordinatorExcellent communication skills to interact professionally with clients, vendors, and internal departments.Strong organizational skills to manage multiple events, schedules, and documents simultaneously.Customer service orientation with a focus on understanding and meeting client needs.Attention to detail to ensure event orders, contracts, and special requests are accurate.Sales and negotiation skills to promote banquet packages and maximize revenue.Time management to meet deadlines and coordinate event timelines efficiently.Problem-solving ability to handle last-minute changes or unexpected issues.Teamwork and collaboration to work effectively with food and beverage, kitchen, housekeeping, and operations teams.

We are looking for a motivated Sales Coordinator to support our sales team in Aerocity, Mohali. This entry-level role requires a graduate with a passion for sales and excellent organizational skills.Key Responsibilities:- Assist Sales Team: Provide administrative support by managing schedules, preparing sales reports, and coordinating meetings to ensure smooth operations.- Customer Interaction: Communicate with clients to answer inquiries, provide product information, and resolve any issues, ensuring a positive customer experience.- Sales Data Management: Maintain and update sales databases with accurate information, tracking leads and sales progress to aid in decision-making.- Collaboration: Work closely with marketing and other departments to prepare promotional materials and align strategies for sales initiatives.- Order Processing: Handle order entry and follow up on order status, ensuring timely delivery and customer satisfaction.Required Skills and Expectations:The ideal candidate should have strong communication skills and be able to work well in a team. Attention to detail is essential, as is the ability to prioritize tasks and meet deadlines. Proficiency in Microsoft Office applications is required, and familiarity with CRM software is an advantage. A proactive attitude and willingness to learn are important, as you will be supporting various sales activities while building your skills in a dynamic environment.

The Customer Coordinator is responsible for providing excellent customer service, handling enquiries, processing orders, coordinating with the operations team, and ensuring a smooth customer experience from order placement to delivery.

We are looking for a motivated Sales Coordinator to join our team in Coimbatore. This entry-level role is perfect for individuals with 0 to 2 years of experience looking to start their career in sales.As a Sales Coordinator, you will support the sales team in achieving their targets and ensuring smooth operations. Your responsibilities will include managing sales orders, which involves processing and tracking orders accurately. You will also assist with preparing sales reports, providing valuable insights into performance. Communicating with clients is vital, as you will be responsible for addressing inquiries and following up on leads. Coordination with internal teams will also be required to ensure timely delivery of products and services.To succeed in this role, you should have strong organizational skills and the ability to manage multiple tasks effectively. Good communication and interpersonal skills are essential for interacting with clients and colleagues. Additionally, a basic understanding of sales processes will be beneficial, although it is not a strict requirement. Being detail-oriented will help you ensure accuracy in order management and reporting.We expect you to be proactive and willing to learn, as this is an opportunity to grow within the sales field. If you are passionate about sales and eager to contribute to a team, we encourage you to apply.

We are looking for a Sales Coordinator to support our sales team in managing customer relationships and ensuring smooth sales operations. The ideal candidate should be highly organized, detail-oriented, and eager to learn.Key Responsibilities:- Assist in Sales Administration: You will help organize sales documents, maintain records, and prepare reports to support the sales teams activities.- Communication with Clients: You will be the main point of contact for clients, responding to inquiries and providing necessary information about our products or services.- Coordinate Sales Activities: You will schedule meetings, assist in organizing sales events, and ensure all activities run smoothly.- Process Orders: You will handle order processing, ensuring that all customer orders are accurately recorded and delivered on time.- Support Sales Team: You will provide administrative support to the sales team which includes preparing presentation materials and tracking sales performance metrics.Required Skills and Expectations:A successful candidate will have strong communication and interpersonal skills to interact effectively with clients and team members. Basic knowledge of MS Office, especially Excel and Word, is essential for handling reports and documentation. You should be detail-oriented, capable of multitasking, and able to work under pressure to meet deadlines. We are looking for someone who is eager to learn, possesses a positive attitude, and has a willingness to contribute to the teams success. A 12th-grade education is required, and prior sales experience is a plus but not mandatory.

We are looking for a Smart, Presentable & well-mannered candidate as a IT Project Coordinator . The person will be responsible for Program Management & Client Management. Work with development teams daily to clarify requirements and to provide feedback for our Software Projects and Industrial projects. Work with development teams on a daily basis to clarify requirements and to provide feedback from clients.

We are seeking a dedicated Project Coordinator to assist in managing various projects in our Kolkata office. This entry-level role is perfect for recent graduates who are eager to learn and grow in a dynamic environment.Key Responsibilities:1. Project Planning: Help create and organize project plans by defining timelines, milestones, and deliverables to ensure smooth execution.2. Coordination: Communicate effectively with team members and stakeholders to ensure everyone is aligned and informed about project progress.3. Tracking Progress: Monitor ongoing tasks and project timelines, providing updates and identifying any potential delays or issues.4. Documentation: Assist in maintaining project documentation, including reports, meeting notes, and action items to ensure information is organized and accessible.5. Meeting Support: Schedule and facilitate project meetings, taking minutes and ensuring follow-up on action items discussed.Required Skills and Expectations:Candidates should possess strong communication skills to interact with team members and stakeholders clearly. Organizational skills are essential for managing multiple tasks simultaneously while maintaining attention to detail. A basic understanding of project management principles would be helpful. We expect candidates to be team-oriented, proactive in solving problems, and willing to take initiative. Male candidates who are recent graduates are specifically encouraged to apply for this role in our office.