Customer Communication Jobs in India

We are seeking a dedicated Hotel Steward to join our team in Banjar Kullu. The ideal candidate will have 1 to 3 years of experience in the hospitality industry and a passion for delivering exceptional service.Key Responsibilities:1. Table Setup and Maintenance: You will prepare dining areas by setting tables, ensuring cleanliness, and arranging utensils, to create a pleasant atmosphere for guests.2. Serving Food and Beverages: You will serve meals and drinks to guests promptly and courteously, ensuring their dining experience exceeds expectations.3. Guest Interaction: Engaging with guests to understand their needs and preferences is vital. You will answer any questions they have about the menu or services.4. Cleaning Duties: After meals, you will clear tables, clean dining areas, and ensure that all equipment is properly maintained and stored.5. Collaboration with Kitchen Staff: Working closely with kitchen teams will be essential to ensure timely service and a seamless dining experience.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education. Strong communication skills and a friendly demeanor are essential for interacting with guests effectively. The ability to work well within a team and follow instructions is crucial. A positive attitude, along with a commitment to providing excellent service, will help ensure that guests have a memorable experience. This full-time position is office-based, requiring adaptability and a dedicated work ethic.

We are looking for a motivated and results-driven Field Sales Executive to join our team in Vadodara. The ideal candidate will have a strong background in sales and be ready to engage with clients in person to drive business growth.Key Responsibilities:1. Client Acquisition: Actively seek out and acquire new clients by identifying potential leads through cold calling, networking, and attending industry events.2. Relationship Building: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and to encourage repeat business.3. Sales Presentations: Conduct engaging sales presentations to showcase our products and services, effectively communicating the benefits to clients.4. Market Research: Stay informed about market trends and competitor activities to inform sales strategies and identify new opportunities.5. Sales Targets: Meet or exceed monthly and quarterly sales targets set by management, demonstrating a strong commitment to achieving results.Required Skills and Expectations:Candidates must have a minimum of 3 years of field sales experience, with a proven track record of meeting sales goals. A graduate degree is required. Excellent communication and interpersonal skills are essential for building relationships with clients. The candidate should be self-motivated, goal-oriented, and comfortable working independently. Good organizational skills and the ability to manage multiple clients and priorities effectively are crucial for success in this role.

Job Description - Customer ManagerCompany: Broad Air Conditioning India Pvt. Ltd.Position: Customer Manager - HVAC Chillers & VAMLocation: Surat, GujaratIndustry: HVAC / Air Conditioning / Chillers / VAMDepartment: Sales & Customer ManagementExperience: 2-5 years in HVAC, preferably Chillers and VAMEmployment Type: Full-timeAbout the RoleBroad Air Conditioning India Pvt. Ltd. is looking for an experienced Customer Manager to manage and develop business relationships with customers, consultants, contractors, OEMs and channel partners in the Surat and South Gujarat market.The ideal candidate should have strong technical and commercial knowledge of HVAC systems, chillers and VAM (Vapor Absorption Machines) and proven experience in handling industrial, commercial and institutional customers.Key ResponsibilitiesDevelop and maintain strong relationships with existing and prospective customers.Generate new business opportunities for chillers, VAM and HVAC solutions across Surat and surrounding markets.Identify upcoming projects in industries such as pharmaceuticals, chemicals, textiles, hospitals, hotels, commercial buildings and manufacturing.Meet customers, consultants, MEP consultants, EPC contractors and project decision-makers regularly.Understand customer requirements and recommend appropriate HVAC/chiller/VAM solutions.Prepare and coordinate technical and commercial proposals with the engineering and application teams.Manage the complete sales cycle from enquiry generation to negotiation, order booking and execution handover.Follow up on quotations, technical submittals, commercial negotiations and purchase orders.Develop relationships with consultants and ensure company products are specified in relevant projects.Monitor competitor activities, market trends, pricing and new project opportunities.Coordinate with service, application, project and internal sales teams to ensure customer satisfaction.Handle customer complaints and coordinate internally for timely resolution.Maintain accurate sales pipeline, enquiry status, forecast and customer records.Achieve assigned sales, revenue and customer-development targets.Conduct regular market visits and prepare reports on business opportunities and customer activities.Required Technical KnowledgeThe candidate should have a good understanding of:Chilled water HVAC systemsAir-cooled and water-cooled chillersVAM / Vapor Absorption ChillersCooling towers and associated HVAC equipmentHVAC system design fundamentalsHeat load and basic equipment selection conceptsEnergy-efficient HVAC solutionsIndustrial and commercial air-conditioning applicationsHVAC project execution and commissioning basicsDesired Candidate ProfileBachelor's/Diploma degree in Mechanical Engineering, HVAC, Refrigeration & Air Conditioning or a related field.3-6 years of relevant experience in HVAC sales/customer management.Experience specifically with chillers, VAM or large HVAC systems will be strongly preferred.Existing relationships with consultants, contractors, end users and industrial customers in Surat/South Gujarat will be an advantage.Strong communication, negotiation and presentation skills.Good commercial understanding and ability to manage sales negotiations.Willingness to travel extensively within Surat and surrounding industrial areas.Ability to work independently and coordinate effectively with cross-functional teams.Strong customer relationship management and business-development skills.Key Performance Indicators (KPIs)Sales and order-booking achievementNew customer acquisitionChiller/VAM project pipeline developmentConsultant and contractor engagementConversion of enquiries into ordersCustomer retention and repeat businessCollection/payment follow-up supportMarket coverage and customer visitsAccuracy of sales forecastingTarget Customer SegmentsThe candidate will primarily develop business across:Pharmaceutical and chemical industriesTextile and manufacturing industriesHospitals and healthcare facilitiesHotels and hospitalityCommercial buildingsData centres and critical cooling applicationsIndustrial plantsEPC contractorsMEP/HVAC consultantsReal-estate and infrastructure projectsInstitutional customersCompensationSalary: Competitive and commensurate with experience and industry standards.The position may include performance-based incentives linked to sales and business-development targets.Ideal CandidateAn ideal candidate is a customer-focused HVAC professional with strong chiller/VAM sales experience, an established network in the Surat/South Gujarat market, and the ability to convert technical requirements into commercial business opportunities.

We are seeking a dedicated Hotel Steward to join our team in Dharamshala. The ideal candidate should have 1-3 years of experience and possess a strong commitment to providing excellent customer service in a fast-paced environment.Key Responsibilities:- Table Setup and Maintenance: Ensure that dining areas are properly set up before meals, including table settings, cleanliness, and overall presentation.- Service Assistance: Support wait staff during busy times by helping to serve food and beverages to guests, ensuring timely and efficient service.- Cleaning Duties: Maintain cleanliness in dining and kitchen areas by regularly washing dishes, utensils, and kitchen equipment, helping to create a hygienic environment.- Customer Interaction: Greet and assist guests courteously, responding to their needs and preferences to enhance their dining experience while addressing any concerns promptly.- Inventory Management: Assist in managing the inventory of dining supplies, reporting any shortages or equipment needed to ensure smooth operations.Required Skills and Expectations:Candidates must have completed at least the 10th grade and possess good verbal communication skills. An understanding of food safety and hygiene practices is essential. The ideal applicant should be a team player, able to work efficiently under pressure while maintaining a positive attitude. Punctuality and professionalism are crucial, and previous hotel or restaurant experience is preferred. The position requires male applicants only.

We are looking for a dedicated Front Office Executive to manage our front desk operations. This role requires good communication skills and a friendly attitude to create a welcoming environment for all visitors.Key Responsibilities:1. Greeting Visitors: Welcome guests as they arrive, ensuring they feel valued and comfortable.2. Managing Phone Calls: Answer incoming calls promptly and direct them to the appropriate departments or take messages when necessary.3. Maintaining Reception Area: Keep the front office clean and organized, ensuring all necessary materials are readily available.4. Scheduling Appointments: Assist in managing schedules by booking meetings and appointments for staff as needed.5. Handling Inquiries: Respond to general inquiries from visitors and clients, providing accurate information and assistance.Required Skills and Expectations:Candidates must have at least 1-3 years of experience in a similar role. A minimum educational qualification of 12th grade is required. Ideal candidates should possess strong verbal and written communication skills, be proficient with office software, and have a professional appearance. Attention to detail and the ability to multitask are crucial, as well as excellent customer service skills. Candidates should be male and ready to work full-time from our office location in Banjar Kullu.

We are looking for a Front Office Executive to manage our reception area and ensure excellent customer service in Dharamshala, India. The right candidate will have 1 to 3 years of experience, a positive attitude, and a strong commitment to providing support to our team and clients.Key Responsibilities:- Greeting Visitors: Welcome guests and clients warmly, ensuring they feel comfortable and valued as they enter the office.- Managing Phone Calls: Handle incoming calls politely and efficiently, directing them to the appropriate departments or taking accurate messages when necessary.- Scheduling Appointments: Coordinate and manage appointments for staff members, ensuring that calendars are up-to-date and conflicts are avoided.- Maintaining Office Supplies: Monitor and order office supplies as needed to keep the front office well-stocked and organized.- Providing Information: Serve as a knowledgeable point of contact for clients and visitors, providing accurate information about our services and addressing any inquiries.Required Skills and Expectations:The ideal candidate should be a male with a minimum of a 12th-grade education and relevant work experience. Strong communication skills and a friendly demeanor are essential, as the role involves interacting with clients and team members. The candidate must be organized, detail-oriented, and able to multitask effectively. A willingness to learn and adapt in a fast-paced environment is also crucial for success in this position.

We are looking for a skilled Supply Chain Officer to join our team in Kharkhoda. This role requires 2 to 8 years of experience in supply chain management. The ideal candidate will be responsible for ensuring the smooth flow of products from suppliers to customers.Key Responsibilities:- Manage Supply Chain Operations: Oversee all aspects of supply chain activities to ensure timely delivery of products and optimal inventory levels.- Coordinate with Suppliers: Establish and maintain strong relationships with suppliers to negotiate contracts and secure the best prices and terms.- Monitor Inventory Levels: Regularly check stock levels and forecast demand to prevent shortages or excess inventory.- Analyze Data: Use supply chain metrics to analyze performance and identify areas for improvement.- Collaborate with Internal Teams: Work closely with sales, production, and logistics teams to align supply chain activities with business goals.- Ensure Compliance: Make sure all supply chain processes comply with company standards and regulations.Required Skills and Expectations:The ideal candidate should possess strong analytical skills to assess supply chain performance effectively. Excellent communication skills are essential for collaborating with team members and suppliers. Attention to detail is crucial to ensure accuracy in inventory management and reporting. A proactive approach to problem-solving and the ability to work under pressure are important in this role. Familiarity with supply chain software and tools will be advantageous. A degree in supply chain management or a related field is preferred.

We are seeking a friendly and organized female receptionist to join our team in Surat, India. The ideal candidate will help create a welcoming environment for students while managing daily office tasks.Key Responsibilities:1. Greeting Students: providing them with necessary information and directing them to the appropriate departments.2. Handling Phone Calls: Answer incoming calls promptly, directing them to the right personnel, and taking messages when necessary to ensure smooth communication.3. Managing Appointments: Schedule and manage batch times, assist in coordinating meetings to ensure efficient use of time for all staff members.4. Office Administration: Perform clerical duties, including filing, data entry, and managing office supplies, to keep the office organized and functioning effectively.5. Providing Customer Support: Address customer inquiries and concerns with professionalism and a positive attitude, assisting them to find solutions or directing them to the right person.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a graduation degree. Strong communication skills in English and local languages are essential. The ability to multitask, work under pressure, and maintain a pleasant demeanor in a busy environment is crucial. Proficiency in basic computer applications and office software is expected. A willingness to learn and adapt will be greatly valued.

We are looking for 2 Sales Posts in Ahmedabad, with deep knowledge in Utility Maintenance,Technical Services,Customer Management,Preventive Maintenance,Field Service,Communication Skills and Required Educational Qualification is : Diploma, B.E Clear air products, HVAC product , filtration applications in various industry

We are looking for a motivated and enthusiastic Showroom Sales Executive to join our team in Chhindwara. This role involves interacting with customers to help them find the right products, guiding them through the buying process, and ensuring an excellent shopping experience.Key Responsibilities:1. Customer Engagement: Greet customers as they enter the showroom and assist them in selecting products that meet their needs. Build rapport to establish long-term relationships.

We are seeking a dedicated Hotel Management Teacher based in Bhopal, India, with a passion for educating future professionals in the hospitality industry. The ideal candidate will hold a postgraduate degree and possess 1 to 2 years of relevant experience.Key Responsibilities:- Deliver Lessons: Teach core subjects in hotel management, including front office operations, food and beverage management, and housekeeping, ensuring students understand key concepts and practices.- Create Course Materials: Develop and update lesson plans, presentations, and other educational resources to enhance student learning and engagement.- Assess Student Performance: Evaluate student assignments and exams, providing constructive feedback to help them improve their skills and knowledge.- Foster Learning Environment: Encourage discussions and practical activities in the classroom to create an interactive learning atmosphere.- Stay Updated: Keep informed about the latest trends and developments in the hospitality industry to provide current and relevant information to students.Required Skills and Expectations:The ideal candidate must possess strong communication skills to effectively convey information and engage students. Patience and adaptability are essential for addressing diverse learning needs. A passion for teaching and a commitment to student success are critical, alongside the ability to work collaboratively with colleagues and participate in professional development opportunities. A strong understanding of hospitality principles and practical experience in the field will enhance the learning experience for students.

We are looking for a motivated Field Sales Executive to join our team in Chhindwara. This entry-level position is ideal for individuals who are passionate about sales and eager to learn. As a Field Sales Executive, your main responsibilities will include identifying potential customers and understanding their needs. You will visit clients in your designated area to present our products and services effectively. Building strong relationships with customers will be crucial, as this will help you to understand their requirements and increase sales opportunities. You will also need to keep accurate records of your visits and sales efforts to help develop strategies for improvement.To succeed in this role, you should have excellent communication skills, enabling you to clearly convey information and persuade clients. Basic computer skills are necessary to maintain sales records and handle reporting. A strong desire to achieve targets and a willingness to learn are essential, as you will be working closely with experienced team members who will guide you.We expect you to be self-motivated, with the ability to work independently while also collaborating with the team. As a Field Sales Executive, you should be comfortable with traveling within your area and adapting to different sales environments. This is a great opportunity for someone looking to start a career in sales with growth potential.