Support Executive Jobs in India

We are inviting candidates for the position of Customer Care Executive in Mohali. This opportunity is open to individuals who have completed at least their 12th grade and have up to 6 years of experience. The job requires working in the office full-time and involves direct contact with customers.Key Responsibilities:- Customer Interaction: Engage with customers through calls, emails, or in-person, addressing their queries and providing solutions effectively.- Issue Resolution: Identify and resolve customer complaints or issues promptly, ensuring a positive experience for the customer.- Product Knowledge: Maintain a good understanding of the companys products or services to provide accurate information and assistance to customers.- Record Keeping: Document customer interactions and feedback in a systematic manner to help improve service quality and operations.- Team Collaboration: Work alongside team members to share information and provide comprehensive support to customers.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A strong problem-solving ability is essential, allowing candidates to handle challenging situations efficiently. They should possess a positive attitude and be able to work well under pressure. Basic computer skills are necessary for managing customer data and communications. Candidates should be punctual, reliable, and eager to learn, demonstrating a commitment to improving customer satisfaction. Flexibility to work in a team-oriented environment is also important.

Urgent Hiring: Customer Care ExecutivePosted by: ADI HR & Consulting (Recruitment Partner) Openings: Limited - Apply Today! Location2nd Floor, Indo Japan Building, EP Block, Webel More, Near Yes Bank, Sector V, Salt Lake, Kolkata

We are Urgently Hiring Online Application Support Executives to Assist with Application Processing, Digital Record Management, Online Support Tasks, and Administrative Operations. this Role is Ideal for Candidates Seeking Work from Home Jobs, Remote Jobs, Online Office Jobs, and Back Office.Freshers, Students, Graduates, and Experienced Candidates are Encouraged to Apply. No Prior Experience is Required. Training and Onboarding Support Will Be Provided.

K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr022.k9hrs@gmail.com) is looking for dedicated Customer Support Executive to join our team in Rajkot, India. The ideal candidate will have a post-graduate degree and 1 to 2 years of experience in customer service. This full-time position requires a female candidate to provide efficient support and enhance customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring that all issues are resolved promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they have a clear understanding of features, benefits, and usage.- Manage Customer Complaints: Handle and resolve customer complaints with empathy and professionalism, striving to maintain a positive relationship and achieve customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, feedback, and issues in our database to help improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve overall service delivery.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities and a customer-centric approach are essential for this role. A good understanding of computer systems and familiarity with customer relationship management (CRM) software will be advantageous. You should also be detail-oriented, capable of managing multiple tasks, and be a team player who can work in a dynamic office environment.

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

As an Online Application Support Executive, you will play a vital role in assisting users with their inquiries related to our online applications. This part-time position allows you to work from the comfort of your home while helping customers have a seamless experience.Key Responsibilities:- Customer Assistance: Provide timely and professional support to users facing issues with online applications, ensuring their questions are answered and problems are resolved quickly.- Troubleshooting Issues: Identify and troubleshoot common issues users may encounter, guiding them step-by-step to find solutions effectively.- Documentation: Maintain detailed records of user interactions and support provided. This helps in tracking common problems and improving service.- Feedback Collection: Gather user feedback about the applications to help improve functionalities and user experience, directly impacting future updates.- Collaboration: Work with the technical team to relay important issues and user suggestions for application improvements.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for clearly explaining technical issues to users.- Problem-Solving Ability: A natural inclination to find solutions to user problems efficiently and effectively is crucial.- Basic Technical Knowledge: Familiarity with online applications and basic troubleshooting techniques is a plus.- Adaptability: Ability to learn quickly and adapt to new software or updates in applications as they arise.- Time Management: As a part-time position, being able to manage your schedule and prioritize tasks is important for delivering support in a timely manner.

Work From Home Customer Support Executive Jobs in IndiaWe are hiring Customer Support Executives for chat support, email support, and online customer service processes. Freshers and experienced candidates looking for work from home jobs, remote jobs, and online support jobs can apply immediately.Candidates should have good communication skills, basic computer knowledge, and internet access. This opportunity is suitable for students, graduates, freelancers, and job seekers looking for stable online jobs in India.Key ResponsibilitiesHandle customer chat supportReply to customer emailsResolve customer queriesMaintain customer records

We are urgently hiring Social Media Chat Support Executive for handling customer chats, social media queries, online support, and digital communication processes. Freshers and experienced candidates looking for work from home jobs, online jobs, and remote customer support jobs can apply immediately.This role is ideal for students, graduates, freelancers, and job seekers who want flexible work opportunities in India

K9HR SOlUTIONS, Bansi Vanpariya (HR Manager - Mo. No. 90999 71251 Email ID : hr028. k9hrs@gmail.com) is looking for a Production Supervisor, you will be responsible for overseeing the production process and ensuring that products are made efficiently and to high quality standards. Your work will be crucial in maintaining the workflow and productivity of the production team.- Supervise Production Activities: Monitor the production line and ensure that all operations run smoothly and efficiently, addressing any issues that arise promptly. - Manage Team Performance: Lead a team of production staff, providing guidance and support to ensure they meet performance targets and comply with company standards. - Quality Control: Implement and enforce quality control procedures to guarantee that all products meet safety and quality standards before they reach the market. - Resource Allocation: Allocate resources, including manpower and materials, to ensure that production targets are achieved without delays or shortages. - Training and Development: Train new staff on production processes and safety standards, fostering an environment of continuous learning and improvement. - Report Production Metrics: Keep detailed reports of production metrics, analyzing data to identify trends and areas for improvement in efficiency and quality.To succeed in this role, you should have strong leadership skills and the ability to motivate a team. You must be detail-oriented and possess good problem-solving abilities. Strong communication skills are essential, as you will interact regularly with both your team and management. Basic knowledge of production processes or supervision is desirable, but not mandatory for candidates with a passion for learning and growing in this field.

We are looking for a friendly and motivated Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is ideal for someone eager to start a career in customer service within the airport environment. As an Airport Guest Relationship Executive, you will be the face of our service, ensuring that guests enjoy a seamless and positive experience from arrival to departure. Key Responsibilities:1. Guest Assistance: Welcome guests as they arrive at the airport, providing helpful information and assistance with their travel needs.2. Issue Resolution: Address any questions or concerns that guests may have, ensuring they feel heard and supported during their time at the airport.3. Communication: Keep guests informed about flight schedules, boarding procedures, and amenities available at the airport to enhance their travel experience.4. Team Collaboration: Work closely with other airport staff and departments to ensure a coordinated effort in delivering excellent customer service.Required Skills and Expectations:Candidates should have a high school diploma and a pleasant personality with strong communication skills. Being adaptable and able to handle challenging situations with a calm demeanor is important. Additionally, a passion for helping people and providing high-quality service is essential. Previous experience in customer service is a plus but not required. A positive attitude, professionalism, and teamwork are critical traits for success in this role.

We are looking for an enthusiastic and friendly Airport Guest Relationship Executive to join our team in Ranchi, India. This role involves interacting with airport guests, ensuring a pleasant travel experience, and providing exemplary customer service.Key Responsibilities:1. Greeting Guests: Welcome airport visitors with a warm smile and assist them with any inquiries or requests, ensuring they feel valued.2. Providing Information: Inform guests about airport procedures, facilities, and services available, guiding them smoothly throughout their journey.3. Handling Complaints: Listen to guest concerns and address them promptly and professionally, working to resolve issues effectively.4. Coordinating Services: Collaborate with airport staff and services, such as transportation and baggage handling, to ensure a seamless experience for guests.5. Maintaining Records: Keep accurate records of guest interactions, feedback, and referrals to maintain service consistency and for future improvements.Required Skills and Expectations:Candidates should possess a positive attitude and excellent communication skills. The ability to work well under pressure and in a fast-paced environment is essential. Strong problem-solving skills are crucial for addressing guest issues effectively. A passion for delivering outstanding customer service is necessary for this role. Additionally, candidates should be able to commit to a full-time work schedule and have completed at least their 10th grade education. Prior experience in customer service will be an advantage but is not mandatory.

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.Key Responsibilities:- Ticket Booking: Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- Customer Support: Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- Record Keeping: Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- Payment Processing: Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- Change Management: Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- Coordination with Airlines: Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.

We are seeking a dedicated Chat Support Executive to join our team in New Ashok Nagar, Delhi. This full-time position is ideal for individuals looking to start their career in customer service.As a Chat Support Executive, you will be responsible for assisting customers through online chat. You will address their inquiries, resolve issues, and provide information about our products and services. Your role is to ensure a positive customer experience and help maintain our high standards of service.Key Responsibilities:1. Customer Interaction: Engage with customers via chat, responding promptly to their questions and concerns.2. Issue Resolution: Analyze customer issues and provide appropriate solutions or escalate complex problems to the relevant departments.3. Product Knowledge: Gain and maintain a thorough understanding of our products and services to assist customers effectively.4. Documentation: Record customer interactions accurately in our database for tracking and quality assurance.5. Feedback Collection: Gather customer feedback to help improve services and identify areas for enhancement.Required Skills and Expectations:Candidates should possess excellent written communication skills, along with a friendly and approachable demeanor. Basic computer skills are necessary, including proficiency in typing. An eagerness to learn and adapt in a fast-paced environment is crucial, along with the ability to remain calm and composed under pressure. The ideal candidate will be a team player and exhibit a strong commitment to customer satisfaction.