Customer Care Assistant Jobs in India

We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.2. **Providing Product Information**: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.3. **Resolving Issues**: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.4. **Maintaining Customer Records**: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.5. **Collaborating with Team Members**: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.Required Skills and Expectations:Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.

We are looking for a friendly and motivated Customer Service Assistant to join our team. This full-time position allows you to work from home while providing excellent service to our customers.As a Customer Service Assistant, your key responsibilities will include:- **Responding to Customer Inquiries:** You will assist customers by answering their questions through various channels, such as email, chat, or phone, ensuring they feel valued and supported.Job Description:Part-time,Full time Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills, both written and verbal, to engage effectively with customers. You need to be a good listener and show empathy, understanding customers needs and concerns. Being organized and detail-oriented will help you manage inquiries efficiently. Basic computer skills are essential, as you will be using various software tools to communicate and document interactions. We welcome fresh graduates who are eager to learn and grow in a supportive work environment.

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Job title : Customer Support Services Experience : 0 to 1 year Location : Ludhiana Job Summery We are looking for customer support executive to handle customer queries resolve problems and provide accurate information about product and services Roles and ResponsibilitiesHandle inbound and outbound call handle Maintain records of customer interactionIdentify new client through social media Provide product and services information to customer Resolve customer complaints Respond to customer email and chat through Qualifications and Skills 12 pass / GraduatedBasic computer knowledge Good communication skills Positive attitude Problems solving skills

Job position :- Receptionist Vacancy:- 1 Education:- graduation Experience:- 1yrLocation :- Sadar Nagpur Role responsibility You have to handle the customer You have to tell them your gym plan.Managing data is about the customerYou should know about yoga,

I. Position SummaryThe Telecaller will be the primary voice of the company, responsible for making outbound calls to generate leads, close sales, or conduct surveys, and simultaneously handling inbound calls to address customer inquiries, process orders, and resolve basic service issues. Success in this role requires a professional, energetic, and goal-oriented demeanor.II. Key ResponsibilitiesA. Sales & Lead Generation (Outbound)Lead Contact: Initiate outbound calls to prospective clients using pre-defined call lists or databases.Product Pitch: Clearly and persuasively communicate product features, benefits, and pricing to potential customers.Sales Target: Meet and exceed daily, weekly, and monthly sales quotas and activity metrics (e.g., calls made, leads qualified, sales closed).Appointment Setting: Qualify leads and schedule appointments for the sales team where appropriate.Market Feedback: Collect and record information regarding customer needs, market trends, and competitor activities.B. Customer Service & Support (Inbound/Outbound)Inquiry Handling: Professionally answer incoming calls from customers regarding product information, service status, order placement, or account details.Issue Resolution: Diagnose and resolve basic customer complaints or technical issues, escalating complex problems to the appropriate department (e.g., Technical Support, Management).Order Processing: Accurately process customer orders, applications, and requests for service or product adjustments.Customer Retention: Follow up with existing customers to ensure satisfaction, inform them of new promotions, and encourage repeat business.Database Management: Maintain and update customer information in the CRM system accurately and promptly.;

5 days working Two way cab One time meal

Job Openings for 10 Logistics Associate Jobs for Freshers in Chennai, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.C.A, M.Com with Good knowledge in Tele Caller, Customer Care, Customer Care Assistant etc.

Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team

I need professional and serious female candidate for my customer

Position: Wealth Manager (Certified: NISM XA & XB)Location: MeerutEmployment Type: Full TimeAbout the JobFydaa (unit of Multistrato Capital Advisors Private Limited) is a wealth-inclusive Bharat initiative to make a difference in our clients lives and financial well-being.We are looking for Qualified Wealth Managers who want to join us on our journey of continued growth. Our commitment and main objective are to deliver personalized, independent financial advice to each of our clients. As a Wealth Manager, you will have the opportunity to support several individual clients with financial management.Fydaa has obtained SEBIs license in investment advisory allowing holistic financial planning as well as access to some of the best technical advancements in the industry to help you support your client. You will have the opportunity to run and manage many parts of a clients wealth, taking a healthy interest in the well-being of your clients finances.You will be responsible for building solid relationships with clients and assisting them in making better decisions by providing investment advisory services that combine other financial services to address the needs of your portfolio.How You Will Fulfill Your Potential- Build and manage a B2C portfolio of clients- Plan and manage new account onboarding process, asset transfers and other account service requests- Building a strong and trusting relationships as well as maintaining continued strong communication with a personalized advisory approach.- Conduct in-depth reviews to identify personal and financial needs of our clients and deliver tailored wealth management to your clients.- Build continuous AUM (assets under management) by identifying current personal financial needs as well as discovering other financial opportunities and advising on findings.- You will continuously gather information to assess potential impacts and identify possible risks and opportunities for the client.- Proactively anticipate, determine and recommend solutions to meet client needs and/or resolve issues surrounding investment related transactions- Advise on a full range of products and services that can be offered. Providing individualized advice on personal wealth across multiple asset classes.- Stay informed and comply with all relevant legislative, financial, procedural, and quality requirements.- Complete positive/negative consent client emails, handle exception tracking and comments.QUALIFICATION & SKILLS WERE LOOKING FOR- Bachelors degree required as minimum.- Proficiency in Microsoft products such as Excel, Word, PowerPoint, and Gmail- Enthusiastic and positive approach to problem-solving and client service- Demonstrated excellent verbal and written communication skills- Proven track record with cross-training, task-sharing and mutually supportive teamwork.

Hiring Alert!!We are Hiring for Female Virtual Customer Support assistant ( voice process)Work from Home Total 5 hours ( Night shift/ Evening shift)Monthly Fixed Salary + Incentive + performance bonus Monthly 5 days off.WhatsApp your resume @8617341501

Votiko Solutions Private Limited - Nurturing Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Professional Journey! Work From Home - Seizing Opportunities Across the CountryAbout Us: Embark on an extraordinary expedition with Votiko Solutions, a distinguished leader in the BPO industry, celebrated as the premier call center. Beyond delivering exceptional customer engagement, our mission is to cultivate individual growth. Join our vibrant team, where your expertise isn't just acknowledged but applauded, and your path to success intertwines with our collective story.Job Overview: As a Call Center Executive, you play a pivotal role in delivering impeccable service. From the comfort of your home, engage in telemarketing, oversee a diverse range of inbound and outbound calls, and provide stellar customer support. Votiko offers a nurturing environment where your professional aspirations find boundless opportunities to flourish.Job Responsibilities:1. Lead telemarketing activities encompassing lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls catering to both B2B and B2C clients.3. Deliver outstanding customer support through various channels, including calls, emails, and live chat.4. Independently strive to exceed predefined performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with outstanding communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Own a laptop and possess a broadband connection for seamless remote work.Benefits: Competitive salary: 20,000 to 40,000, contingent on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Cente

Customer Support: Assist customers with inquiries regarding various insurance policies, products, and services offered by PolicyBazaar.Issue Resolution: Address and resolve customer complaints or issues promptly and efficiently, ensuring a positive customer experience.Product Knowledge: Maintain up-to-date knowledge of the insurance products and services available to provide accurate information to customers.Communication: Communicate effectively with customers through various channels (phone, email, chat) to provide assistance and guidance.Documentation: Maintain records of customer interactions, transactions, and feedback to track issues and improve service quality.Sales Support: Identify customer needs and suggest relevant insurance products, contributing to sales goals while ensuring compliance with company policies.Follow-Up: Conduct follow-ups with customers to ensure their issues are resolved and they are satisfied with the service received.Feedback Collection: Gather customer feedback to help improve service offerings and identify areas for improvement.Collaboration: Work with other departments, such as sales and technical support, to resolve complex issues and enhance customer experience.Training and Development: Participate in training sessions to stay informed about new products, policies, and changes in regulations affecting insurance services.

Customer care

Hiring Alert: Tech Mahindra Voice and non voice Process )- (Work from office) Noida location.Job Role: Customer care executive (6 Days Working Profile)Responsibilities:*Have to provide the best resolutions to the customer.*Able to work in 24*7 Shifts.Requirements:*Any Graduate/Post Graduate can apply.* GoodCommunication Skills in hindi and english Required.*Only Immediate Joiners Required.* Experienced candidates can apply .Package and other Benefits:*Salary bar: 1.70LPA to 2.10LPA*Performance based incentives.*General Shifts will be given to Female Candidates after training.* Transport allowance will be given to the Male candidates in odd timings.* Provident Fund and Employee State Insurance available.How to Apply:Interested Candidates can directly walk-in at: B-19, Techmahindra, Opposite DME College Noida Sector-62Contact:Hr. Neetu Mishra (8810230624) Tech Mahindra

Description:We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services topotential customers.Qualifications: Minimum educational qualification: 12th pass Age between 18 to 30 years. Excellent communication skills in English and Hindi Ability to handle customer queries and provide appropriate solutions. Prior experience in customer service or sales is preferred but not mandatory.Responsibilities: Handle inbound/outbound calls professionally and provide information about products/services. Identify customer needs, clarify information, and close sales. Maintain a high level of customer satisfaction through effective problem-solving. Performance based incentives and bonuses. Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers.* Overseeing the relationship with customers handled by your team.* Resolving customer query quickly and efficiently.* Understanding key customer individual needs and addressing these.* A team player with leadership skills.* Maintain a positive attitude focused on customer satisfaction.Skills Required:-* Should be good in communication both in Verbal Communication* Self-motivated