Customer Management Jobs in India

Candidates should be matured and having min 10 years of logistics experience , needs to manage and build good network among bankers and freight business owners to bring in new business for continuous growth

As an Airport Representative, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- **Greeting Passengers**: Welcome travelers as they arrive, providing a friendly face and helpful guidance to make their journey enjoyable.- **Providing Information**: Assist passengers with inquiries about flights, check-in procedures, and airport facilities to enhance their travel experience.- **Handling Customer Issues**: Quickly address any problems or concerns faced by passengers, ensuring their needs are met efficiently and effectively.- **Coordinating Transportation**: Assist in arranging ground transportation options, such as taxis or shuttles, to help travelers reach their final destinations easily.- **Monitoring Flights**: Keep track of flight schedules and updates, alerting passengers to any changes or delays to minimize confusion.- **Maintaining Cleanliness**: Ensure the waiting area and representative counters are clean and organized for a professional appearance.To succeed in this role, you should have strong communication skills to interact positively with passengers and understand their needs. A good attitude and a focus on customer service are essential to create a welcoming environment. You should also be able to work in a fast-paced setting, often dealing with multiple tasks at once. A basic understanding of airport operations and procedures is helpful but not mandatory, making this position suitable for candidates with varying levels of experience.

The Sales Manager is responsible for driving revenue growth, building and managing a high-performing sales team, developing market strategies, and ensuring achievement of sales targets. The role involves both strategic planning and hands-on execution in the market.Customer Relationship ManagementMarket AnalysisReporting & PlanningSales & Revenue Growth

Key Responsibilities:Analyze sales data and prepare daily/weekly/monthly reportsVisit dealers and clients across JharkhandMaintain order records, follow-ups and client databaseCoordinate with team for accurate reportingSupport sales growth through data insightsRequirements:Minimum 2 years experience in garments industryGood knowledge of ExcelComfortable for field travel across JharkhandBasic sales knowledge and client handling skillsGood communication skillsImmediate joiner preferred

We are looking for a Remote Customer Support Executive to join our team. This is a part-time work-from-home position based in Yelahanka, Bangalore. Freshers are welcome to apply, and applicants must have completed at least 10th grade. Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, and chat to address inquiries, resolve issues, and provide support. You will ensure that customers feel heard and valued in every interaction.2. **Issue Resolution**: Identify and troubleshoot customer problems effectively. Your ability to listen and understand their concerns is vital to finding quick and accurate solutions.3. **Product Knowledge**: Stay updated on our products and services to provide customers with the most accurate information and guidance. Being knowledgeable will help you assist customers better.4. **Documentation**: Record customer interactions and feedback in our system. Accurate documentation is essential for tracking issues and improving service quality.5. **Team Collaboration**: Work closely with other team members to share insights and enhance the customer experience. Teamwork is important in ensuring that customer needs are met efficiently.Required Skills and Expectations:Candidates must have strong communication and listening skills, along with a positive attitude and patience. Being detail-oriented is crucial for accurately resolving issues and documenting interactions. Since this position is remote, candidates should be self-motivated and comfortable using computers and various communication tools. A commitment to providing excellent customer service is essential.

As an air hostess, your primary role is to ensure the safety, comfort, and satisfaction of passengers during flights. You will work closely with the flight crew and provide exceptional service to create a welcoming environment for travelers.**Key Responsibilities:**- **Passenger Safety and Security:** Conduct safety demonstrations and ensure passengers comply with safety regulations throughout the flight.- **Customer Service:** Greet passengers warmly, assist them with seating arrangements, and attend to their needs during the flight.- **Food and Beverage Service:** Serve meals and drinks, catering to passengers dietary preferences and ensuring a pleasant dining experience.- **Emergency Preparedness:** Be trained to handle emergency situations, providing guidance and support to passengers in case of any unforeseen incidents.- **Communication:** Maintain clear communication with the flight crew and relay important information to passengers as needed.- **Cleanliness and Maintenance:** Ensure the cabin is kept clean and tidy, checking that all amenities are stocked and available for use.**Required Skills and Expectations:**- Excellent communication skills in English and local languages to interact effectively with passengers.- Strong customer service orientation, showing empathy and professionalism in all interactions.- Ability to work in a team environment, cooperating with other crew members to ensure smooth operations.- Physical fitness and stamina to handle the demands of long flights and active duty.- A positive attitude, adaptability, and the ability to remain calm under pressure. Candidates should have a minimum educational qualification of 12th Pass and can be freshers or have up to six years of experience. The role requires working from the office and involves being on flights frequently.

Primary Role: 1. Handling customer enquiries 2. Providing quotations and following up to convert enquiries into work orders. 3. Following up on payments and ensuring timely collections. 4. coordination between sales, operations, and service teams. Key Skills & Qualifications: 1. Minimum Educational Qualification: Graduate 2. Experience: 2-6 years in Enterprise & B2B Sales 3. Gender: Female 4. Age: 24 to 35 years 5. Good English, Kannada and Hindi fluency.

We are looking for a motivated Sales Manager to lead our sales team in Sangli, India. The ideal candidate will have 2 to 4 years of experience in sales and a graduate degree. This full-time position is based in the office.As a Sales Manager, you will be responsible for developing and executing sales strategies to meet our company

We are looking for a motivated Sales Coordinator to support our sales team in Chennai. The ideal candidate will have 3 to 7 years of experience in sales coordination and hold a graduate degree.Key Responsibilities: 1. **Sales Support**: Assist the sales team by preparing sales reports, tracking sales activities, and maintaining sales records to ensure smooth operations. 2. **Customer Communication**: Act as a liaison between customers and the sales team, addressing inquiries, managing orders, and ensuring timely delivery of products. 3. **Data Management**: Maintain the customer database and update information regularly to keep records accurate and up to date. 4. **Scheduling**: Coordinate meetings for the sales team, including preparation of materials and agendas to maximize productivity. 5. **Order Processing**: Manage order entries and follow up on order statuses to ensure customer satisfaction and timely service.Required Skills and Expectations: Candidates must have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong organizational abilities and attention to detail are essential for maintaining accurate records and managing multiple tasks. Proficiency in MS Office applications, especially Excel, is required. A proactive attitude and the ability to work collaboratively in a fast-paced environment will be highly valued. Male candidates are preferred for this role.

We are looking for a Sales Executive to join our team in Wadgaon Sheri. The ideal candidate will have 1 to 2 years of experience and a diploma in a relevant field. You will be responsible for driving sales and building strong relationships with clients. **Key Responsibilities:**- **Identify New Sales Opportunities:** Actively search for potential clients through various channels to expand our customer base.- **Meet Sales Targets:** Establish and achieve monthly and quarterly sales goals to contribute to company growth.- **Build Client Relationships:** Develop strong and lasting relationships with clients by providing excellent customer service and support.- **Conduct Product Presentations:** Effectively present and demonstrate our products to potential customers to showcase their benefits and features.- **Prepare Sales Reports:** Track and report on sales activities and outcomes to help the team understand market trends and adjust strategies.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills to clearly convey product information and build rapport with clients. A strong understanding of sales techniques and a proven ability to close deals is essential. You should be self-motivated and goal-oriented, demonstrating a proactive approach to challenges. Additionally, proficiency in basic computer software and reporting tools is necessary to manage client information and sales data effectively. Adaptability and a willingness to learn are also crucial for success in this role.

We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.

We are looking for enthusiastic candidates for the role of Air Hostess in Coimbatore. This is a full-time office job that welcomes applicants with 0 to 6 years of experience. A minimum education requirement of 12th pass is necessary.**Key Responsibilities:**- **Passenger Assistance:** Provide help and guidance to passengers during boarding and disembarking, ensuring a smooth and pleasant travel experience.- **Safety Procedures:** Conduct safety demonstrations and brief passengers on emergency procedures to ensure everyone knows how to respond in case of an emergency.- **Service Delivery:** Serve food, beverages, and other services to passengers with a friendly attitude, ensuring high standards of customer service throughout the flight.- **Cabin Maintenance:** Ensure that the cabin is clean and orderly before, during, and after the flight, creating a welcoming environment for passengers.- **Conflict Resolution:** Manage any issues or complaints from passengers effectively, using problem-solving skills to maintain a calm and positive atmosphere.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal communication skills are essential to interact effectively with passengers and crew members.- **Customer Service Oriented:** A friendly and helpful attitude is necessary to provide excellent service and enhance the overall customer experience.- **Team Player:** Ability to work well in a team environment, collaborating with other crew members for the safety and comfort of passengers.- **Adaptability:** Must be flexible and able to handle unexpected situations calmly and professionally.- **Presentation:** A well-groomed appearance and professional demeanor are important, as this role represents the airlines image to the public.

We are looking for enthusiastic and dedicated individuals to join our team as Air Hostesses in Visakhapatnam. This role plays a crucial part in ensuring a safe, comfortable, and enjoyable experience for all passengers.**Key Responsibilities:**- **Safety Demonstration:** Conduct safety briefings and demonstrations to inform passengers about safety procedures, ensuring that everyone understands how to stay safe while flying.- **Passenger Assistance:** Greet passengers as they board and assist them in finding their seats and storing their luggage, making their experience as smooth as possible.- **Meal Service:** Serve refreshments and meals to passengers during the flight, adhering to dietary needs and preferences to enhance customer satisfaction.- **Conflict Resolution:** Address any passenger concerns or issues during the flight, using effective communication and problem-solving skills to resolve matters calmly.- **Emergency Response:** Be prepared to act quickly and efficiently in case of emergencies, following safety protocols to ensure the well-being of passengers and crew.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are crucial for effectively interacting with passengers and addressing their needs.- **Customer Service Orientation:** A friendly demeanor and a genuine desire to help others are important for providing exceptional service aboard the aircraft.- **Teamwork:** Ability to work collaboratively with other crew members to ensure a safe and comfortable environment for everyone on board.- **Adaptability:** Must be adaptable and calm under pressure, as airline operations can change quickly and may require on-the-spot decision-making.- **Physical Fitness:** Good physical health and stamina are necessary, as the role involves standing for long periods and handling various tasks. This position is ideal for anyone who enjoys working in a fast-paced environment and is excited about the opportunity to travel and meet new people.

An Air Ticketing Executive is responsible for booking airline tickets, assisting passengers with travel arrangements, and managing flight reservations. The role involves using airline reservation systems, providing fare information, and ensuring accurate ticketing and travel documentation for customers.Key ResponsibilitiesBook domestic and international airline tickets for passengers.Assist customers with flight schedules, fares, and travel information.Issue, reissue, and cancel airline tickets as required.Handle airline reservation systems such as GDS (Global Distribution Systems).Prepare and verify travel documents and itineraries.Assist passengers with seat selection, baggage information, and special requests.Manage refunds, ticket changes, and rescheduling requests.Maintain accurate booking records and customer details.Coordinate with airlines and travel agencies for ticketing services.Provide customer support for travel-related queries.Required SkillsGood communication and customer service skillsKnowledge of airline ticketing proceduresBasic computer and reservation system knowledgeAttention to detailProblem-solving abilityTime management skillsEducational Qualification10+2 or Graduation from a recognized board or university.Diploma or certification in Aviation, Travel & Tourism, or Ticketing (preferred).ExperienceFreshers can apply for entry-level ticketing positions.Experience with airline reservation systems like Amadeus, Galileo, or Sabre is an advantage.Work EnvironmentAirportsTravel agenciesAirline reservation officesTourism and travel companiesCareer OpportunitiesAir Ticketing ExecutiveReservation ExecutiveTravel ConsultantSenior Ticketing ExecutiveTicketing SupervisorSalary (India Approx.)Fresher: 18,000 30,000 per monthExperienced: 35,000 50,000+ per month depending on company and experience

Candidate should have min one year experience in store management in a automation company, able to keep up materials in right order and manage in and outward entries properly to manage goods to deliver to clients

We are seeking a seasoned Freight Manager to streamline our logistics and shipping processes. The ideal candidate will bring extensive experience and leadership skills to oversee our freight operations in Mumbai.**Key Responsibilities:**- **Manage Freight Operations:** Oversee all aspects of freight transportation, ensuring efficient and timely movement of goods from origin to destination.- **Develop Relationships with Carriers:** Build and maintain strong relationships with freight carriers to negotiate rates and secure reliable shipping services.- **Compliance and Regulations:** Ensure all freight activities comply with local and international shipping regulations, mitigating any compliance risks.- **Cost Control:** Monitor freight expenses and implement cost-saving measures without compromising service quality.- **Team Leadership:** Lead and mentor a team of logistics professionals, fostering a collaborative environment to enhance productivity.- **Performance Analysis:** Track and analyze key performance indicators (KPIs) to identify areas for improvement and optimize shipping processes.**Required Skills and Expectations:**Candidates should have 20 to 30 years of experience in freight management or a related field. Strong knowledge of logistics and supply chain management is essential. Excellent negotiation and communication skills are a must to effectively interact with carriers and stakeholders. Proficiency in logistics software and data analysis tools is also required. A proven ability to lead teams, manage stress, and make quick decisions in a fast-paced environment is expected. The candidate should possess a strong attention to detail and a commitment to delivering high-quality service.

Candidate Should Be Be or Btech in Mech or Elect , Should Implement and Monitor Elevator Specific Quality Management Systems , Ensure Compliance with Elevator Safety Codes, Electrical Norms and Statutory Requirements

We are seeking a friendly and organized Airport Representative to join our team in Andaman, India. This role is suitable for individuals with 0 to 6 years of experience and requires only a 12th-grade education. You will help travelers at the airport, ensuring their journey is smooth and enjoyable.Key Responsibilities:1. **Welcome Travelers**: Greet arriving and departing passengers with a warm smile, assisting them with inquiries and providing necessary information about flights and services.2. **Assist with Check-Ins**: Help passengers with the check-in process, ensuring all documents are in order and answering any questions they may have regarding their flight itinerary.3. **Luggage Handling**: Support travelers with their luggage, directing them to the right areas for drop-off and pick-up, and ensuring they understand baggage policies.4. **Customer Support**: Address any concerns or issues that passengers experience, offering solutions and directing them to the appropriate personnel when necessary.5. **Maintain Records**: Keep accurate records of passenger interactions and report any significant incidents to management.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills, capable of engaging with diverse groups of people. A friendly attitude and a strong desire to help others are essential. Candidates should also be detail-oriented, able to handle multiple tasks efficiently in a fast-paced environment. Punctuality, a professional appearance, and readiness to work flexible hours are also important for success in this role.

As an Airport Representative in Nagpur, you will be the face of our organization, assisting travelers with a positive and efficient airport experience. Your role will involve providing information and support to passengers, ensuring their journey begins smoothly.Key Responsibilities:1. **Passenger Assistance**: Greet passengers as they arrive, offering help with check-in, baggage handling, and any inquiries they may have. You will be their main point of contact, delivering excellent customer service.2. **Information Provision**: Provide accurate and timely information regarding flight schedules, gate changes, and airport services. Staying updated with relevant information is crucial for keeping passengers well-informed.3. **Problem Resolution**: Handle any issues or complaints that arise with professionalism and empathy. You will be responsible for resolving problems quickly to ensure passenger satisfaction.4. **Coordination with Airlines and Services**: Collaborate with airline staff and other airport services to assist passengers efficiently. Communication with various departments is key to smooth operations.Required Skills and Expectations:Candidates should have at least a 12th-grade education and a willingness to learn; experience in customer service is a plus. Strong communication skills in English and local languages are essential. You should be friendly, approachable, and able to work under pressure in a fast-paced environment. Reliability and a commitment to exceptional service are crucial for success in this role.

We are seeking an Airport Representative in Sikar, India, who will assist travelers at the airport and ensure a smooth travel experience. This role is perfect for individuals enthusiastic about customer service and travel, and it welcomes candidates with 0 to 6 years of experience.Key Responsibilities:- **Customer Assistance:** Greet and assist passengers upon arrival and departure. Provide information about flights, gate changes, and any other travel-related queries.- **Check-In Support:** Help travelers with the check-in process, including issuing boarding passes and managing baggage concerns effectively and efficiently.- **Problem Solving:** Address any issues or complaints from passengers promptly, offering solutions and ensuring customer satisfaction during their travel journey.- **Coordination with Airlines:** Liaise with airline staff regarding flight statuses, delays, or emergencies to keep passengers informed and comfortable.- **Documentation:** Ensure all necessary documentation is completed accurately for passengers and provide guidance on necessary travel documents.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education. Strong communication and interpersonal skills are essential to interact with passengers and staff effectively. The ideal candidate should demonstrate a proactive attitude, be detail-oriented, and possess basic problem-solving skills. The ability to work in a fast-paced environment while maintaining a friendly demeanor is crucial. Flexibility in working hours is expected, as shifts may vary.

We are looking for a proactive Sales Coordinator to manage client communication and support our sales & design team.Responsibilities:Call leads and schedule meetings for designers and sales teamCoordinate daily appointments and follow-upsCollect and post client reviews/testimonialsHandle payment follow-ups with clientsCoordinate service requests and after-sales supportManage day-to-day coordination tasks across teamsRequirements:1-3 years experience in coordination / tele-calling / customer handlingGood communication and follow-up skillsBasic computer knowledge (Excel, WhatsApp, email)Organized, responsible, and detail-orientedPreferred: Experience in interior or real estate industry

Key Responsibilities Territory & Channel ManagementDealer/Distributor Network: Identify, appoint, and manage a network of dealers and sub-dealers within an assigned territory.Beat Plan Execution: Follow a structured daily visit plan (PJP - Primary Journey Plan) to ensure consistent contact with key retailers and institutional clients.Stock Management: Monitor dealer stock levels to ensure product availability and prevent stock-outs. B2B & Project SalesInfluencer Mapping: Build relationships with key influencers such as Architects, Interior Designers, and Builders to get products specified in large projects.Direct Pitching: Conduct product demonstrations and technical presentations to procurement heads and project managers.Negotiation: Handle pricing discussions and contract terms, balancing competitive volume with company profit margins. Collections & Market IntelligencePayment Recovery: Take full ownership of collecting outstanding payments and ensuring the ageing of debt remains within company limits.Competitor Tracking: Provide real-time feedback on competitor pricing, new product launches, and promotional schemes.Reporting: Submit daily and weekly sales reports, market feedback, and secondary sales data through CRM tools.

As an Airport Cargo Loader in Kolkata, you will play a vital role in ensuring that cargo is handled efficiently at the airport. This full-time position is suitable for individuals with little to no experience, making it a great opportunity for recent school graduates.Key Responsibilities:- **Loading Cargo**: You will be responsible for loading cargo onto aircraft, ensuring that all items are securely placed and balanced to comply with safety regulations.- **Unloading Cargo**: After flights arrive, you will unload cargo from the aircraft, ensuring that all items are handled carefully to prevent damage.- **Inspection**: Conduct visual inspections of cargo for any damages. If you identify any issues, you will report them immediately to your supervisor.- **Safety Compliance**: Follow all safety procedures and guidelines while performing your duties to ensure a safe working environment for yourself and your colleagues.- **Documentation**: Assist in maintaining accurate records of cargo movements. This includes tracking incoming and outgoing shipments.Required Skills and Expectations:Candidates must have completed at least their 10th grade. Basic understanding of cargo handling is a plus, but not mandatory as training will be provided. Strong attention to detail is crucial for this role to ensure cargo is loaded and unloaded safely and accurately. Candidates should be physically fit as the job involves lifting and moving heavy items. Good communication skills and the ability to work well in a team are also important for success in this role. Reliability and a positive attitude towards work are expected.

We are looking for a dedicated LAB Assistant to join our team in Kharadi, Pune. This role is ideal for fresh graduates who are eager to gain hands-on experience in a laboratory environment.Key Responsibilities:1. **Sample Preparation**: Assist in preparing samples for testing by following established protocols. This includes measuring, mixing, and labeling samples accurately.2. **Equipment Maintenance**: Regularly maintain and calibrate lab equipment to ensure proper functioning. This responsibility entails cleaning equipment and reporting any malfunctions to senior staff.3. **Data Recording**: Accurately record test results and observations in lab notebooks or electronic systems. This ensures that all data is documented correctly for analysis.4. **Safety Compliance**: Follow all safety protocols and regulations within the lab. It is vital to understand and implement safety measures to prevent accidents and ensure a safe working environment.5. **Assisting with Experiments**: Support scientists and researchers during experiments by setting up equipment and providing necessary materials. This may also involve conducting preliminary tests under supervision.Required Skills and Expectations:Candidates must possess a Bachelor

We are looking for a motivated Sales Manager to join our team in Nagpur. This role requires 1 to 2 years of experience and a minimum education level of 12th grade. The Sales Manager will be responsible for driving sales growth and managing client relationships.Key Responsibilities:1. **Lead Sales Initiatives**: Develop and implement sales strategies to meet targets, ensuring consistent growth for the company.2. **Client Engagement**: Build and maintain strong relationships with clients, understanding their needs and offering suitable solutions.3. **Team Management**: Supervise and support the sales team, providing guidance and motivation to meet sales goals.4. **Market Research**: Analyze market trends and competitor activities to identify opportunities for growth and improvement.5. **Reporting**: Prepare regular sales reports to present to senior management, highlighting performance and potential areas for enhancement.Required Skills and Expectations:The ideal candidate will have excellent communication and interpersonal skills, with the ability to connect with clients and team members effectively. A strong understanding of sales processes and goals is essential. The candidate should be results-oriented and have problem-solving abilities to address client inquiries and concerns promptly. A proactive attitude and a willingness to learn will be invaluable in this role. The Sales Manager is expected to work from the office and commit fully to fostering a dynamic and productive sales environment.

Join our team as a Delivery Executive in Sadashiv Peth, Pune. This entry-level position is perfect for individuals who enjoy being on the move and providing excellent customer service.Key Responsibilities:- **Package Delivery:** You will pick up and deliver packages to customers in a timely and efficient manner, ensuring that all items are handled with care.- **Route Planning:** You are expected to plan your daily route effectively to maximize efficiency and minimize delays.- **Customer Interaction:** Engage positively with customers during deliveries, providing a friendly experience and addressing any questions they may have.- **Record Keeping:** Maintain accurate records of deliveries, including package receipts and any customer interactions, to ensure smooth operations.- **Team Collaboration:** Work closely with team members and supervisors to ensure all delivery processes run smoothly.Required Skills and Expectations:Candidates should be punctual and reliable, with good communication skills to interact with customers pleasantly. A basic understanding of maps and navigation is important for effective route planning. Physical stamina is necessary, as the job involves moving and handling packages. Attention to detail is crucial to ensure that all deliveries are made accurately and on time. Previous experience is not required, making this an excellent opportunity for those starting their careers.