Customer Management Jobs in India

We are looking for a dedicated Project Manager with experience in real estate to oversee various projects and sites in and around Yamunanagar. The ideal candidate will be responsible for managing the planning, execution, and delivery of projects while ensuring they meet company standards and deadlines.Key responsibilities include effectively managing multiple real estate projects, coordinating with different teams, and ensuring all tasks are completed timely and efficiently. The Project Manager will also monitor project progress, manage site visits, and communicate with various stakeholders, ensuring that all site activities are carried out seamlessly.To succeed in this role, candidates must possess a graduate degree and have 2 to 5 years of relevant experience in project management. Strong leadership skills and the ability to manage teams are essential, along with excellent communication and organizational skills. Familiarity with project management tools and software is also beneficial.The position requires fieldwork and travel to various project sites in Yamunanagar and the surrounding areas. A valid driving license is mandatory for site visits, and candidates should be prepared to work from the office. The working schedule follows standard office hours, and successful candidates will need to remain flexible to meet project demands.This role is most suitable for male candidates who meet the specified requirements, bringing professionalism and expertise in real estate project management.

Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.

ABOUT THE ROLEGarud Advertisement is looking for a dynamic Marketing Executive with hands-on experience in marketing and digital marketing. The ideal candidate will be able to independently manage client relationships, coordinate office operations smoothly, and represent the company with strong communication and professional presentation.KEY RESPONSIBILITIES Independently handle and manage client accounts, queries, and relationships. Plan, execute, and monitor digital marketing campaigns across relevant platforms. Coordinate day-to-day office and administrative work efficiently. Manage sensitive/delicate matters and client communications with tact and professionalism. Prepare and present marketing plans, proposals, and reports to clients as required. Build and maintain strong, long-term client relationships to support business growth. Coordinate with internal teams to ensure timely delivery of marketing projects. Represent the company professionally in client meetings and external interactions.REQUIRED SKILLS & QUALITIES 1+ years of experience in Marketing / Digital Marketing. Proven ability to handle clients independently. Strong office management and multi-tasking skills. Excellent verbal and written communication skills. Good self-presentation and professional demeanor. Ability to handle sensitive/confidential matters with discretion. Graduate in any discipline.COMPENSATION & LOCATION Salary: Up to 20,000 per month (based on experience and skills). Location: RaipurNote: Interested candidate can Whatsapp there resume at 7719032229 and emails us on hr@vertexhrsoltuion.com

We are looking for an Air Ticketing Staff member to join our team in Chennai. This is a full-time position that requires working from the office. Key Responsibilities:- Ticket Booking: Assist customers in booking air tickets through various platforms and provide accurate information regarding flight schedules and availability.- Customer Support: Address customer inquiries and resolve issues related to ticketing, ensuring high levels of customer satisfaction.- Documentation: Manage and maintain necessary documentation related to ticket sales and customer interactions, adhering to company policies.- Coordination: Work closely with airlines and travel agencies to ensure smooth ticketing operations and facilitate any required changes or cancellations.- Reporting: Prepare and submit daily reports on sales and customer feedback to management, contributing to the company's overall performance evaluation.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 10th pass and should ideally have up to 1 year of experience, although freshers are also encouraged to apply. Strong communication skills are essential for interacting effectively with customers. Proficiency in using ticketing software and reservation systems is preferred. Attention to detail is important in managing bookings and documentation accurately. Candidates should be able to work well in a team and be flexible to handle various tasks as needed. The working hours are from 10 AM to 6 PM, and it is essential to maintain a professional demeanor while dealing with customers and colleagues.

We are looking for a dedicated Relationship Manager in Chhoti Gwaltoli, Indore. This full-time position is ideal for individuals with 1 to 5 years of experience who have completed at least their 12th grade.The Relationship Manager will focus on building and maintaining strong relationships with clients to ensure satisfaction and loyalty. Key Responsibilities: - Develop and nurture client relationships: Engage with clients regularly to understand their needs and provide tailored solutions. - Address client inquiries: Respond promptly to client questions and concerns, ensuring they receive the necessary assistance. - Monitor client accounts: Keep track of client accounts and assess their satisfaction levels to identify areas for improvement. - Collaborate with internal teams: Work closely with other departments to ensure clients receive high-quality service and support based on their requirements. Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills for effective client engagement. A proactive approach to problem-solving is essential, along with the ability to manage client expectations. Attention to detail and strong organizational skills are necessary to track client interactions and accounts effectively. You should be comfortable working in an office environment and be adaptable to changing client needs and priorities. A customer-first attitude will be crucial in maintaining and enhancing client relationships.

Job PurposeWe are looking for an experienced Sales Manager with prior experience in government-sector sales, tendering and business development. The candidate will be responsible for identifying government business opportunities, managing tenders and developing relationships with government departments and PSUs.Key ResponsibilitiesIdentify and develop new business opportunities with government departments, PSUs, railways, municipal corporations and other government organizations.Handle government tenders through GeM, CPPP and other e-procurement portals.Prepare and submit quotations, commercial proposals, technical bids and tender documents.Coordinate with government officials, consultants and contractors regarding business opportunities.Follow up on submitted tenders, quotations, purchase orders and payment status.Analyze tender requirements, eligibility criteria and commercial terms.Coordinate with internal departments for technical specifications, costing and documentation.Maintain records of tenders, enquiries, orders and customer interactions.Achieve assigned sales targets and generate new business opportunities.Conduct market research to identify upcoming government projects and tenders.Required Skills & QualificationsGraduate in any discipline; an MBA in Sales or Marketing is preferred.5-7 years of experience in government-sector sales or tendering.Previous experience dealing with government departments, PSUs or infrastructure projects.Knowledge of GeM, e-tendering and government procurement procedures.Good communication, negotiation and presentation skills.Proficiency in MS Excel, Word and email communication.Ability to independently manage sales enquiries and tender submissions.Preferred ExperienceCandidates with experience in the following sectors will be preferred:Portable cabins and prefabricated structuresModular buildings and site officesConstruction and infrastructureGovernment tenders and public-sector projectsIndustrial and infrastructure equipment.

URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam

Candidate should have minimum 2 to 5 years of experience in the logistics industry. Should have excellent communication skills with sound knowledge of trade. Candidate will be responsible for generating sales, visiting customers and securing business. Build client relationships and generate leads. Meet sales targets and expand market presence.

We are looking for an Bharatgas Agency Manager to enhance our team in Madhubani, Bihar. This role is ideal for individuals with 1 to 5 years of experience who have completed at least their 12th grade. The successful candidate will oversee daily operations and manage relationships with clients and agents in a full-time capacity within an office environment.Key responsibilities include:- Managing Client Relationships: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction.- Recruiting and Training Agents: Identify and recruit potential agents, followed by providing them with necessary training to enhance their performance and knowledge.- Monitoring Performance: Track the performance of agents regularly, providing them with feedback and support to help them achieve their targets.- Reporting: Prepare and present regular reports on team performance and business operations to senior management.Required skills and expectations include:Candidates should possess strong communication skills to effectively interact with clients and team members. A collaborative attitude is essential for working closely with agents and other departments. Strong organizational skills are needed to manage multiple tasks efficiently within the office environment. Attention to detail and a proactive approach to problem-solving will be crucial for success in this role. Additionally, candidates should have a good understanding of basic business operations to make informed decisions for the agency.

BPO Voice Process - Job DescriptionA BPO Voice Process involves communicating with customers over the phone to provide information, solve problems, answer questions, and deliver good customer service.Main ResponsibilitiesHandle incoming and outgoing customer calls.Understand customer issues and provide suitable solutions.Explain products, services, and company policies.Maintain a polite and professional tone while speaking.Update customer details and call information in the system.Meet company targets for customer satisfaction, call quality, and productivity.Types of Voice ProcessInbound Voice Process: Receiving calls from customers for support, queries, or complaints.Outbound Voice Process: Calling customers for sales, feedback, follow-ups, or service updates.International Voice Process: Communicating with customers from countries such as the USA, UK, or Australia.Domestic Voice Process: Handling customer calls within India.Skills RequiredGood communication skills in English.Active listening and problem-solving skills.Patience and a positive attitude.Basic computer knowledge.Ability to handle customers professionally.

As an Air Ticketing Staff member, your primary responsibility will be to assist in the air ticketing process within the office environment in Ahmedabad. This role is suitable for both freshers and those with up to two years of experience. Key Responsibilities:- Manage Ticket Bookings: Handle customer inquiries and book flight tickets accordingly, ensuring accuracy in details such as passenger names and travel dates.- Provide Customer Support: Assist customers with any questions regarding their bookings, helping them navigate the ticketing process smoothly.- Coordinate with Airlines: Communicate with various airlines for updates on flights, fares, and deals to provide the best options to customers.- Handle Documentation: Manage necessary paperwork and confirm all ticketing details, ensuring compliance with airline regulations.- Maintain Records: Keep track of ticket sales and cancellations, ensuring all records are up-to-date for future reference.Required Skills and Expectations:- Education: A minimum of 10th pass is required for this role. - Communication Skills: Strong verbal and written communication skills are essential for effective interaction with customers and airlines.- Interpersonal Skills: Ability to work well in a team and engage positively with customers.- Attention to Detail: Precision in handling bookings and documentation to avoid errors.- Basic Computer Knowledge: Familiarity with computer systems for managing ticketing tasks efficiently.- Work Environment: This is a full-time role that requires working from the office, with expected shifts from 10 am to 6 pm. This position is an excellent opportunity to start a career in the travel industry while contributing to customer satisfaction and operational efficiency.

We are urgently hiring for the role of Ground Staff Air-Ticketing in Madurai, India. This full-time position is ideal for candidates with at least one year of experience and a minimum educational qualification of a 10th pass.Key responsibilities include assisting customers with ticket reservations and inquiries, ensuring the efficient operation of ticketing processes, and managing documentation related to travel. Ground staff will also handle check-in procedures, facilitate baggage handling, and support customers during boarding and arrival.Candidates must possess effective communication skills, strong customer service abilities, and proficiency in handling ticketing software. Attention to detail is crucial for managing travel documents accurately. Additionally, candidates should be able to work efficiently under pressure and demonstrate problem-solving skills in a fast-paced environment.Job requirements include working from the office in Madurai, with the interview conducted between 10 AM to 6 PM. Candidates should be prepared for mobility throughout the workplace and may need access to a laptop or mobile device for ticketing operations. A valid identification document is also necessary for verification purposes.If you are an enthusiastic individual ready to thrive in the airline industry, we encourage you to apply for this exciting opportunity. Join us in providing exceptional service to travelers while enhancing your career in air ticketing.

The Air Ticketing Staff will be responsible for various tasks related to ticket booking and customer service in the travel industry. This role requires individuals to work full-time from the office located in Bhopal. Key Responsibilities: - Ground Staff Management: Assist in managing air ticketing processes, ensuring accurate and efficient service to customers. - Customer Interaction: Engage with clients to understand their travel needs and provide suitable ticket options. - Booking and Issuance: Handle the booking and issuance of airline tickets, ensuring all details are correctly entered into the system. - Problem Resolution: Address any issues or inquiries from customers related to their ticket bookings promptly. - Collaboration: Work closely with cabin crew and other airline staff to facilitate a seamless travel experience for passengers. Required Skills and Expectations: Candidates should have a minimum educational qualification of 10th pass. While prior experience is not mandatory, candidates with 0-2 years of experience are encouraged to apply. Strong communication skills are essential to effectively assist customers. Attention to detail is important for accurate ticketing. The ability to work in a team-oriented environment and manage tasks efficiently under time pressure is also expected. This position may require a mobile device for communication purposes and adherence to established work hours of 10 AM to 6 PM. Additionally, potential candidates should possess good customer service skills and be ready to work alongside various team members.

Ability to manage multiple clients and priorities. Strong client relationship and interpersonal skills. Good project and task management abilities. Strong follow-up and coordination skills. Ability to work under pressure and meet deadlines. Ability to manage multiple clients and priorities. Problem-solving and decision-making abilities. Professional and customer-centric approach. Good understanding of MS Office / Google Workspace and CRM or project-management tools. Excellent verbal and written communication skills.