Key Responsibilities
• Administrative Support: Prepare sales proposals, contracts, quotes, and presentations.
• Order Management: Process purchase orders, track delivery timelines, and verify order accuracy.
• Customer Communication: Answer incoming phone, , and chat inquiries; resolve customer service requests or product questions.
• CRM & Data Management: Update and maintain client records, sales pipelines, contracts, and digital filing systems.
• Cross-Functional Collaboration: Work with marketing, finance, and logistics teams to coordinate campaigns, stock levels, and pricing updates.
• Reporting & Tracking: Generate regular sales reports, track monthly goals, and reconcile commissions or lead assignments.