Customer Relationship Jobs in India

We are looking for a Customer Relationship Officer to join our team in Mumbai. This is a full-time position suitable for individuals with 0 to 3 years of experience. The ideal candidate should have completed at least the 10th grade and be eager to learn and grow in customer service.Bike and valid driving licence required. Age should be between 20-30 years. Current openings in Branches across Mumbai, Thane, Navi Mumbai, Kalyan, Dombivli, Bhiwandi, Badlapur, Karjat, Titwala, etcKey Responsibilities: 1. **Collection and Loan Disbursement **: acquire new customers through loan disbursement and collection of EMI. Engage with customers through various communication channels to address their queries, provide information, and resolve issues effectively.2. **Relationship Building**: Develop and maintain strong relationships with customers by understanding their needs and delivering tailored solutions to enhance their experience.3. **Feedback Collection**: Gather customer feedback to identify areas for improvement, ensuring that services meet customer expectations and contribute to business growth.4. **Documentation**: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the database for future reference and analysis.5. **Team Coordination**: Collaborate with other departments to ensure a seamless customer experience and timely issue resolution.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively interact with customers. A positive attitude and willingness to adapt to various situations are essential. Basic computer skills and knowledge of customer service practices are preferred. The candidate should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and be a team player with a focus on achieving customer satisfaction.Send cv on whatsapp 9307170831

Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.

Timing 10:00 am to 6:00 pm (MON_SAT)Job Summary: We are seeking a motivated Sales Executive to promote financial products and services, build strong client relationships, and drive revenue growth. The role involves client acquisition, consultation, and achieving sales targets in a competitive market.Key Responsibilities: * Identify and acquire new clients for financial products (investment plans, insurance, etc.) * Conduct client meetings to understand financial needs and recommend suitable solutions

We are looking for dedicated Multi Tasking Staff to join our team. This part-time role allows you to work from home, making it suitable for freshers who have completed their 10th grade. You will support various tasks to ensure smooth operations within the organization. Key responsibilities include:1. **Administrative Support**: Assist in various administrative tasks such as data entry, filing documents, and managing emails to maintain organized records.2. **Customer Service**: Respond to client inquiries via phone or email, providing accurate information and resolving issues in a timely manner.3. **Inventory Management**: Help track and manage inventory levels, ensuring relevant stock is available and reporting any shortages.4. **Basic Housekeeping**: Maintain cleanliness and organization of digital files, ensuring all documents are easy to locate and properly labeled.5. **Assisting Other Staff**: Collaborate with team members on different projects, offering help wherever necessary to meet deadlines.To succeed in this role, candidates should possess strong communication skills to interact effectively with clients and team members. Basic computer knowledge, including proficiency in email and word processing software, is essential. The ability to multitask and prioritize work efficiently will help ensure that all tasks are completed accurately and on time. A positive attitude and willingness to learn are highly valued.

Wanted Male Female for Office Assistance, No Age Limit No Qualification Limit and No Target. Over Time, PF ESI facility available

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

We're Hiring Internal & External Sales Executives DehradunWe're expanding our team and looking for passionate, result-driven Sales Executives to join us in Transport Nagar, Dehradun!. Open Positions Internal Sales Executive (1 Position) Salary: 15,000-18,000/month External Sales Executive (2 Positions) Salary: 18,000-22,000/month + Field Allowance Key Responsibilities Prepare quotations & follow up with customers Business development & client relationships customers vists (External Sales) payment follow ups and sales coordination Promote Industrial Automation Products Achieve sales and business growth targets.Requirements Good communication & interpersonal skills Strong relationship-building ability Passion for sales & business development Two-wheeler mandatory (External Sales) Location: Transport Nagar, Dehradun Industry: Industrial Automation Products (B2B)

We are seeking a friendly and organized Front Desk Receptionist to join our team in Surat. The ideal candidate will have 1 to 3 years of experience, be a 12th-grade pass, and possess excellent communication skills.Key Responsibilities:- **Welcoming Guests:** Greet visitors with a warm and friendly attitude, ensuring they feel comfortable and valued upon arrival.- **Managing Phone Calls:** Answer phone calls promptly and professionally, directing inquiries to the appropriate departments and providing information as needed.- **Scheduling Appointments:** Maintain the appointment calendar by scheduling meetings and ensuring all parties are informed of their appointments.- **Administrative Support:** Assist with various administrative tasks, such as managing correspondence, filing documents, and maintaining office supplies to ensure a smooth workflow.- **Handling Inquiries:** Address any questions or concerns from guests and staff in a timely manner, providing assistance whenever possible.Required Skills and Expectations:The ideal candidate must be a female who has completed high school and has at least 1 to 3 years of experience in a similar role. Strong communication skills are essential for effective interaction with guests and staff. The candidate should be proficient in basic computer operations and have excellent organizational abilities to handle multiple tasks efficiently. A polite and professional demeanor is crucial for creating a welcoming environment for all visitors

Key ResponsibilitiesTerritory Mapping & Prospecting: Travel daily within an assigned geographic territory to identify and pitch to new clients (retailers, distributors, factory owners, or corporate offices).Face-to-Face Product Pitches: Conduct direct sales meetings, deliver compelling product demonstrations, and present commercial catalogs to decision-makers (such as Purchase Managers, Store Owners, or Proprietors).Order Booking & Sales Targets: Achieve and exceed weekly and monthly sales volume and revenue targets set by the regional management.Relationship Management: Maintain consistent contact with existing accounts to secure repeat orders, resolve customer grievances, and ensure high client satisfaction.Payment Collection & Tracking: Coordinate closely with clients to ensure timely payments and collections against invoices, keeping outstanding dues to a minimum.Market Intelligence: Monitor local competitor activities, track pricing changes, and report market demand trends back to the Area Sales Manager.

We are looking for a Field Sales Executive to join our team in Saran. This role is ideal for someone who enjoys working outdoors and engaging with customers. You will play a crucial part in promoting our products and driving sales.**Key Responsibilities:**- **Customer Engagement:** Interact with potential clients to understand their needs and introduce them to our products, helping to create strong relationships.- **Sales Presentations:** Deliver informative and persuasive sales presentations that showcase product features and benefits, aiming to convert leads into sales.- **Market Research:** Conduct market research to identify new opportunities and assess competitor strategies, ensuring our sales approach is effective.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing detailed reports to management for performance analysis.- **Collaboration:** Work closely with team members and other departments to ensure customer satisfaction and resolve any issues that arise during the sales process.**Required Skills and Expectations:**Candidates should have a minimum of 12th-grade education. While experience is preferred, individuals with 0-3 years of experience are welcome to apply. Strong communication skills are essential, as you will be interacting with various clients. A positive attitude and the ability to work independently are crucial for success in this role. Being proactive and results-driven will help you meet your sales targets. Candidates must be male and willing to work full-time from our office in Saran.

About the CompanySquare Yards is India's largest integrated real estate platform, providing services across Property Search & Discovery, Transactions, Mortgages, Home Furnishing, Rentals, Property Management, Interior Decor, Smart Home Construction, Legal Services, 3D Home Tours, and Easy Home Loans.Key ResponsibilitiesHandle end-to-end sales of new and vacant properties through CRM-generated leads.Generate and conduct site visits for interested customers.Understand customer requirements and recommend suitable properties.Manage negotiations with buyers and ensure timely deal closures.Achieve weekly targets of 5-6 prospective site visits.Maintain customer relationships throughout the sales cycle.Update CRM with customer interactions and sales progress.Required SkillsExcellent verbal and written communication skills.Strong sales, negotiation, and customer relationship management skills.Confident, energetic, and target-oriented personality.Proficiency in MS Office.Fluency in Hindi and English. Knowledge of the local language is an added advantage.EligibilityGraduate in any discipline.Minimum 1 year of sales experience preferred.Candidates currently employed or serving notice period are preferred.Must own a two-wheeler, as the role involves frequent client meetings.:

We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- **Provide Product Information:** Share detailed information about our products and services, helping customers make informed decisions.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- **Maintain Records:** Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and their needs are met.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve service delivery.**Required Skills and Expectations:**Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.

Summary: We are looking for a dynamic and result-oriented sales professional with 2+ years of experience in Business Development, Sales, or Client Acquisition to join our Client Acquisition & Partnerships team. The ideal candidate should possess a proven ability to generate business opportunities, build long-term client relationships, close deals, and consistently achieve sales targets. This role requires strong communication, negotiation, and consultative selling skills while representing Gyansthan's educational solutions across schools, colleges, universities, and corporate partners.Key ResponsibilitiesBusiness Development & Lead GenerationClient Acquisition & Relationship ManagementSales Planning & Target AchievementCross-functional CollaborationSkills and EligibilityBachelor's Degree in Business, Marketing, Management, or any related discipline.1-3 years of proven experience in Sales, Business Development, Client Acquisition, or Partnerships.Experience in the Education, EdTech, Training, Consulting, or Service industry will be preferred.Excellent verbal and written communication skills.Target-oriented mindset with a strong ownership attitude.Willingness to travel across Maharashtra and India for client meetings, conferences, and business development activities.

We are looking for a skilled International Travel Sales Executive to join our team in Rajarhat Gopalpur. This role is ideal for a motivated individual with a passion for travel and an ability to connect with clients.As an International Travel Sales Executive, your primary responsibility will be to sell international travel packages to potential customers. You will engage with clients to understand their travel needs, provide personalized recommendations, and assist them in designing their dream vacations. You will also work closely with travel suppliers to negotiate the best rates and ensure quality service.Key responsibilities include:- **Client Engagement:** Build strong relationships with clients by understanding their travel preferences and offering tailored solutions.- **Sales Targets:** Meet and exceed sales targets by proactively seeking out new clients and upselling travel packages.- **Market Research:** Stay updated on global travel trends and competitor offerings to provide clients with relevant information.- **Documentation:** Prepare travel itineraries and ensure all necessary arrangements, such as flights, accommodations, and activities, are organized properly.You should possess excellent communication and interpersonal skills, with a demonstrated ability to sell and negotiate effectively. A strong customer service orientation is essential. Candidates must have at least 1-2 years of sales experience in the travel industry and should hold a graduate degree. This full-time position requires you to work from the office in a collaborative environment.

We are seeking a motivated and dynamic Field Sales Manager to join our team in Vapi. The ideal candidate will have a passion for sales and be ready to drive growth in our business.**Key Responsibilities:**- **Sales Strategy Development:** Create and implement effective sales strategies to meet and exceed targets. This involves understanding market trends and customer needs.- **Team Management:** Lead and motivate a team of sales representatives, providing them with guidance and support to achieve their goals.- **Client Relationship Building:** Establish and maintain strong relationships with existing and potential clients. This is crucial for repeat business and referrals.- **Market Research:** Conduct market analysis to identify new opportunities and stay ahead of competitors. This helps in adapting sales tactics accordingly.- **Sales Reporting:** Prepare regular sales reports to track progress against targets. This ensures that strategies can be adjusted as needed.- **Training and Development:** Recruit and train new sales staff, equipping them with the knowledge and skills they need to succeed.**Required Skills and Expectations:**- **Sales Experience:** Candidates with 0 to 6 years of experience in sales are encouraged to apply. A fresh perspective is welcome.- **Communication Skills:** Strong verbal and written communication skills are essential for effective interactions with clients and team members.- **Goal-Oriented:** The ability to set, pursue, and achieve ambitious sales targets is expected.- **Problem-Solving Abilities:** Candidates should be able to identify challenges and develop creative solutions quickly.- **Team Player:** A collaborative spirit is important, as the role involves working closely with a team.This is a fantastic opportunity for individuals who are eager to grow their careers in sales within a supportive environment.

We are looking for Airport Staff to join our team in Asansol. This is a full-time position suitable for individuals who have completed their 10th grade and have little to no experience. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage loading, and boarding processes to ensure a smooth travel experience. You will be the first point of contact for any queries.- **Safety Checks:** Conduct safety checks on luggage and other items to ensure compliance with airport regulations. This is vital for maintaining a secure environment for all travelers.- **Information Desk Support:** Provide information about flight schedules, terminal services, and airport facilities to passengers. Clear communication helps travelers navigate the airport effectively.- **Customer Service:** Address customer complaints and provide resolutions in a friendly manner. Good customer service enhances the overall experience and builds passenger trust.- **Team Collaboration:** Work together with other airport staff and departments to ensure efficient operations. Teamwork is essential to manage the high volume of travelers effectively.Required skills:- Strong communication skills in local languages and English for interacting with passengers.- Basic problem-solving skills to address passenger concerns quickly and effectively.- An ability to work well under pressure during busy travel times.- A friendly and approachable demeanor to foster a welcoming atmosphere.- Willingness to learn and adapt to various tasks in a dynamic airport environment. Candidates with a positive attitude and enthusiasm for customer service are encouraged to apply.

As an Air Ticketing Staff member, you will play a key role in assisting customers with their travel arrangements. Your primary responsibilities will include:- **Booking Flights**: You will handle customer inquiries regarding flight availability and make reservations according to their preferences, ensuring accuracy in the booking process.- **Issuing Tickets**: After bookings are confirmed, you will issue electronic tickets and ensure that all details are correct, facilitating a smooth travel experience for customers.- **Customer Assistance**: You will provide support to customers by answering questions about flight schedules, pricing, and policies, helping them make informed decisions about their travel plans.- **Handling Changes and Cancellations**: In case of changes to itineraries or cancellations, you will assist customers with necessary adjustments, processing refunds or re-bookings as required.- **Maintaining Records**: You will keep accurate records of bookings and transactions, ensuring compliance with company procedures and regulations.To thrive in this role, you should meet the following skills and expectations:- **Communication Skills**: Good verbal and written communication skills are essential, as you will interact with customers regularly.- **Attention to Detail**: You must be detail-oriented to ensure that all bookings and ticketing information is accurate.- **Basic Computer Skills**: Familiarity with ticketing software and proficiency in using computers will be important for handling bookings efficiently.- **Team Player**: You should be able to work well with colleagues in a fast-paced environment, assisting each other to achieve team goals.- **Positive Attitude**: A friendly and customer-focused approach is vital to providing an excellent service experience.

We are looking for a dedicated Airlines Executive to join our team in Kolkata. The ideal candidate will play a vital role in streamlining airline operations and enhancing customer satisfaction.**Key Responsibilities:**- **Customer Service Support:** Assist passengers with inquiries, bookings, and complaints, ensuring a friendly and professional experience throughout their journey.- **Flight Coordination:** Help in managing flight schedules and ensure timely departures and arrivals, contributing to operational efficiency.- **Ticketing and Reservations:** Process ticket bookings and changes accurately, maintaining records and ensuring all customer information is up to date.- **Documentation Handling:** Manage essential travel documents such as boarding passes and identification verification, ensuring compliance with airline policies.- **Collaboration with Team:** Work closely with colleagues in various departments to resolve issues and enhance service delivery for passengers.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of 10th grade and demonstrate excellent communication skills. A positive attitude and the ability to work well under pressure are vital, as the role involves interacting with various customers in a fast-paced environment. Attention to detail and strong organizational skills are essential to manage multiple tasks efficiently. While prior experience in the airline industry is not mandatory, a willingness to learn and adapt will be highly valued. Teamwork, punctuality, and a commitment to providing exceptional customer service are expected from all candidates.

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- **Resolve Issues:** Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- **Process Orders:** Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.**Required Skills and Expectations:**- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

Key ResponsibilitiesClient Portfolio Management: Serve as the primary, dependable link between the organization and an assigned base of retail or corporate clients; establish regular contact to understand their ongoing needs.Query & Problem Resolution: Promptly address, investigate, and resolve client complaints, billing discrepancies, or service bottlenecks by coordinating internally with operations and technical teams.Revenue Generation & Cross-Selling: Identify untapped client requirements during regular interactions and present customized upgrades, add-on features, or secondary financial/commercial products to meet sales targets.Documentation & Onboarding: Handhold new clients smoothly through the initial onboarding, verification, KYC documentation, or contract-signing lifecycles to ensure a frictionless introduction to our services.Retention & Renewal Tracking: Monitor account timelines, flag accounts showing low engagement or upcoming service expirations, and actively drive timely subscription or account renewals.CRM & Reporting: Maintain exhaustive, updated logs of all client interactions, feedback, escalations, and pipeline opportunities within the internal CRM platform (e.g., Salesforce, LeadSquared) or MS Excel.

We are looking for a reliable Office Assistant to support our daily office operations. This role is perfect for freshers who are eager to learn and grow in a professional environment. **Key Responsibilities:**- **Administrative Support:** Assist with daily administrative tasks such as filing, data entry, and document management to ensure the office runs smoothly.- **Communication Handling:** Manage incoming calls and emails, directing queries to the appropriate team members while maintaining a professional demeanor.- **Office Organization:** Keep the office organized and tidy, ensuring supplies are adequately stocked and equipment is functioning properly.- **Record Keeping:** Maintain accurate records of office transactions, appointments, and schedules to support effective information flow.- **Assistance with Meetings:** Help prepare for meetings by setting up the meeting space, arranging necessary equipment, and taking minutes when needed.**Required Skills and Expectations:**Candidates should possess strong organizational skills and the ability to multitask effectively. Good verbal and written communication skills are essential for interacting with colleagues and clients. A proactive attitude and willingness to learn new things will help you thrive in this position. Basic computer skills, including proficiency in Microsoft Office applications, are required. Strong attention to detail and the ability to follow instructions accurately are also important for success in this role.

We are looking for a reliable and organized Office Assistant to support our team in Nashik. The ideal candidate should have 2 to 3 years of experience and be comfortable working in an office environment.**Key Responsibilities:**- **Administrative Support:** Assist in managing day-to-day office operations to ensure smooth functioning. This includes maintaining files, scheduling appointments, and organizing meetings.- **Communication Management:** Handle incoming and outgoing communications, including emails and phone calls. Clear communication is essential to ensure all messages are promptly delivered.- **Document Preparation and Management:** Prepare documents, reports, and presentations as needed. You will need to ensure all documents are accurate and professionally formatted.- **Inventory Management:** Keep track of office supplies and equipment. You will be responsible for ordering and restocking materials to ensure everyone has what they need.- **Customer Service:** Greet visitors and assist them as required. Providing a positive first impression of the office is important for building good relationships.**Required Skills and Expectations:**- Strong organizational skills with attention to detail to manage various administrative tasks effectively.- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software to create and manage documents and spreadsheets.- Excellent communication skills, both written and verbal, to interact professionally with colleagues and clients.- Ability to work independently and manage time effectively to meet deadlines.- A positive attitude and willingness to help others, fostering a collaborative work environment.