Customer Relationship Jobs in India

We are seeking a motivated Customer Relationship Officer to join our team in Ahmedabad. This entry-level position is ideal for individuals who are passionate about customer service and eager to develop their skills in relationship management.Key Responsibilities: Loan Disbursement and Installment Collection / Recovery1. Customer Interaction: Engage with customers to address inquiries, provide information, and resolve issues effectively, ensuring a positive customer experience.2. Feedback Collection: Gather customer feedback and reports to identify areas for improvement and help enhance service delivery.3. Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all data is current and easily accessible.4. Team Collaboration: Work closely with colleagues to provide innovative solutions and assist in various departments when required, fostering a team-oriented environment.Required Skills and Expectations:Candidates should have at least a 10th-grade education and be willing to work in a full-time role at the office. A strong willingness to learn and a commitment to delivering excellent customer service are essential. Candidates must possess effective communication skills, a positive attitude, and the ability to work well under pressure. Additionally, the ideal candidate should be a male, as specified in the requirements. Flexibility and adaptability in a dynamic work environment are important qualities for success in this role.

Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:Position OverviewRole: Customer Relationship Executive (Internship)Industry: Call Centre / BPO / ITES / LPOJob Type: Internship (Part-Time / Full-Time flexibility)Interview Type: TelephonicKey ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Address client inquiries, resolve complaints, and provide accurate information regarding products or services.Focus on customer retention by building positive, long-lasting relationships with clients.Maintain comprehensive and accurate records of customer interactions and transactions in the system.Coordinate with internal teams to escalate and resolve complex customer issues promptly.Desired Skills & QualificationsEducation: Minimum 12th Pass (Graduates/Undergraduates preferred).Core Competencies:Strong communication and interpersonal skillsActive listening and problem-solving abilitiesPatience and empathy when dealing with clientsPreferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.

Generate Housing Loan business through direct market sourcing.Source customers through DST, DSA, connectors and references.Conduct field visits and generate quality leads.Assist customers with loan applications and documentation.Coordinate with internal teams for loan processing and disbursement.Achieve monthly sales and disbursement targets.Maintain strong customer relationships.

ABOUT THE ROLEGarud Advertisement is looking for a dynamic Marketing Executive with hands-on experience in marketing and digital marketing. The ideal candidate will be able to independently manage client relationships, coordinate office operations smoothly, and represent the company with strong communication and professional presentation.KEY RESPONSIBILITIES Independently handle and manage client accounts, queries, and relationships. Plan, execute, and monitor digital marketing campaigns across relevant platforms. Coordinate day-to-day office and administrative work efficiently. Manage sensitive/delicate matters and client communications with tact and professionalism. Prepare and present marketing plans, proposals, and reports to clients as required. Build and maintain strong, long-term client relationships to support business growth. Coordinate with internal teams to ensure timely delivery of marketing projects. Represent the company professionally in client meetings and external interactions.REQUIRED SKILLS & QUALITIES 1+ years of experience in Marketing / Digital Marketing. Proven ability to handle clients independently. Strong office management and multi-tasking skills. Excellent verbal and written communication skills. Good self-presentation and professional demeanor. Ability to handle sensitive/confidential matters with discretion. Graduate in any discipline.COMPENSATION & LOCATION Salary: Up to 20,000 per month (based on experience and skills). Location: RaipurNote: Interested candidate can Whatsapp there resume at 7719032229 and emails us on hr@vertexhrsoltuion.com

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

Job PurposeWe are looking for an experienced Sales Manager with prior experience in government-sector sales, tendering and business development. The candidate will be responsible for identifying government business opportunities, managing tenders and developing relationships with government departments and PSUs.Key ResponsibilitiesIdentify and develop new business opportunities with government departments, PSUs, railways, municipal corporations and other government organizations.Handle government tenders through GeM, CPPP and other e-procurement portals.Prepare and submit quotations, commercial proposals, technical bids and tender documents.Coordinate with government officials, consultants and contractors regarding business opportunities.Follow up on submitted tenders, quotations, purchase orders and payment status.Analyze tender requirements, eligibility criteria and commercial terms.Coordinate with internal departments for technical specifications, costing and documentation.Maintain records of tenders, enquiries, orders and customer interactions.Achieve assigned sales targets and generate new business opportunities.Conduct market research to identify upcoming government projects and tenders.Required Skills & QualificationsGraduate in any discipline; an MBA in Sales or Marketing is preferred.5-7 years of experience in government-sector sales or tendering.Previous experience dealing with government departments, PSUs or infrastructure projects.Knowledge of GeM, e-tendering and government procurement procedures.Good communication, negotiation and presentation skills.Proficiency in MS Excel, Word and email communication.Ability to independently manage sales enquiries and tender submissions.Preferred ExperienceCandidates with experience in the following sectors will be preferred:Portable cabins and prefabricated structuresModular buildings and site officesConstruction and infrastructureGovernment tenders and public-sector projectsIndustrial and infrastructure equipment.

The Customer Success Executive role requires a proactive individual to enhance customer relationships and support the growth of our client base. This position is ideal for recent graduates looking to start their careers in customer success and lead generation.Key responsibilities include following up on existing customer data and leads, ensuring that potential customers are effectively identified and approached. The role also involves data extraction from various sources to assist in lead generation and the verification and validation of leads, ensuring high-quality engagement with prospective clients.Candidates should possess excellent communication and interpersonal skills, as these are essential for building strong relationships with customers. Attention to detail is critical for accurate data management and lead verification. Candidates should be comfortable working independently as well as in a team environment. A basic understanding of data extraction tools and CRM software is desirable. This is a full-time position based in Indira Nagar, Lucknow, with responsibilities conducted from the office. The role does not require travel or fieldwork, providing a stable working environment. A commitment to customer satisfaction and a willingness to learn are key expectations for success in this role. We are looking for enthusiastic individuals who are eager to contribute to our mission of delivering exceptional customer service and growing our clientele through effective lead management.

We are seeking a detail-oriented and professional Front Office Receptionist to join our team in Arera Colony, Bhopal. This full-time role is ideal for someone with 2 to 4 years of relevant experience and a graduate degree.nnAs the Front Office Receptionist, you will be the first point of contact for our visitors and clients. You will play a crucial role in creating a welcoming atmosphere and ensuring smooth office operations.nnKey Responsibilities:nn- Greet and assist visitors: Welcome guests warmly and provide them with necessary information to ensure a positive experience.n- Answer phone calls: Handle incoming calls professionally and direct them to the appropriate departments while taking messages as needed.n- Manage appointments: Schedule and coordinate meetings and appointments for staff, maintaining an organized calendar system.n- Maintain front office: Ensure the reception area is clean, organized, and stocked with necessary supplies, creating a professional environment.nnRequired Skills and Expectations:nnCandidates must possess excellent communication and interpersonal skills, allowing them to interact effectively with clients and colleagues. Strong organizational abilities are necessary to handle multiple tasks efficiently. Proficiency in MS Office applications is expected for managing communication and documentation. A positive attitude and a commitment to providing exceptional customer service are essential in this role. Female candidates are encouraged to apply.

Key Responsibilities Guest Relations: Welcome guests upon arrival, verify booking details, and assign rooms efficiently. Check-In/Check-Out: Process guest arrivals and departures, issue room keys, and collect payments or credit authorizations. Reservations Management: Handle walk-in, telephonic, and online bookings using the hotels Property Management System (PMS). Inquiry Resolution: Provide accurate information regarding hotel amenities, local attractions, dining, and transport options. Billing & Cash Handling: Maintain accurate guest folios, process cash/card transactions, and resolve billing discrepancies. Communication Hub: Answer incoming calls, route messages to appropriate departments, and coordinate housekeeping/maintenance requests. Administrative Duties: Maintain a clean front desk area, complete daily shift reports, and manage key card inventory.Requirements & Qualifications Education: High school diploma or equivalent; a degree in Hospitality Management is a plus. Experience: Minimum 1-2 years of experience in a front desk, customer service, or hospitality role. Tech Skills: Proficiency in Hotel Management Software (e.g., Opera, Cloudbeds) and MS Office Suite. Soft Skills: Outstanding communication, multitasking capabilities, and a calm demeanor under pressure. Languages: Fluency in English is required; knowledge of additional languages is highly preferred. Flexibility: Ability to work in shifts, including weekends, holidays, and night hours.What We Offer Competitive salary and performance-based incentives. Health, dental, and vision insurance options. Employee discounts on hotel stays and dining. Clear pathways for career advancement within the hospitality group.

We are looking for a dedicated Relationship Manager in Chhoti Gwaltoli, Indore. This full-time position is ideal for individuals with 1 to 5 years of experience who have completed at least their 12th grade.The Relationship Manager will focus on building and maintaining strong relationships with clients to ensure satisfaction and loyalty. Key Responsibilities: - Develop and nurture client relationships: Engage with clients regularly to understand their needs and provide tailored solutions. - Address client inquiries: Respond promptly to client questions and concerns, ensuring they receive the necessary assistance. - Monitor client accounts: Keep track of client accounts and assess their satisfaction levels to identify areas for improvement. - Collaborate with internal teams: Work closely with other departments to ensure clients receive high-quality service and support based on their requirements. Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills for effective client engagement. A proactive approach to problem-solving is essential, along with the ability to manage client expectations. Attention to detail and strong organizational skills are necessary to track client interactions and accounts effectively. You should be comfortable working in an office environment and be adaptable to changing client needs and priorities. A customer-first attitude will be crucial in maintaining and enhancing client relationships.

Candidate should have minimum 2 to 5 years of experience in the logistics industry. Should have excellent communication skills with sound knowledge of trade. Candidate will be responsible for generating sales, visiting customers and securing business. Build client relationships and generate leads. Meet sales targets and expand market presence.

About Lucia: Fast-growing financial services company in Eluru offering investments, loans, insurance and advisory.Role: Be the first point of contact for our clients.Responsibilities:- Handle walk-in and phone enquiries- Complete KYC and account opening- Explain investment, insurance and loan products simply- Follow up and resolve service requests- Cross-sell and meet activation targets- Update CRMRequirements: Any graduate, 0-2 years in BFSI or customer service; Excellent Telugu, good English; Customer-first attitude; NISM V-A a plus (we support certification); Basic MS Office.We offer: Fixed salary + incentives; NISM training support; clear growth path. On-site at 1st Floor, Sri Sai Complex, D Mart Road, Eluru 534002 (Mon-Sat).Apply: Email your CV to manoj.luciafinserv@gmail.com with subject Relationship Executive - Eluru.

A motivated individual who can manage front-desk responsibilities, counsel clients effectively, generate business opportunities, and consistently achieve assigned targets while contributing to the growth of Vinzoy Immigration.Interested candidates are welcome to apply and become part of our growing team.

We are looking for an Office Associate to join our team in Rajkot, India. The ideal candidate will support various administrative tasks and contribute to the smooth operation of the office.Key Responsibilities:1. Administrative Support: Assist in managing daily office activities, ensuring that all tasks are completed efficiently and on time.2. Communication: Handle phone calls, emails, and other forms of communication, providing timely responses and support to clients and team members.3. Record Keeping: Maintain organized records and files, ensuring all important documents are easily accessible and up to date.4. Team Collaboration: Work closely with colleagues to assist with projects and tasks as needed, fostering a cooperative team environment.5. Inventory Management: Assist in monitoring office supplies, placing orders when necessary to maintain adequate stock levels.Required Skills and Expectations:Candidates should have a minimum of 2 to 5 years of experience in an office environment. A 12th-grade education is necessary. Strong organizational skills and attention to detail are essential, along with good verbal and written communication abilities. The ideal candidate should be proficient in using standard office software and demonstrate the ability to work independently as well as part of a team. A proactive and positive attitude is expected, contributing to the overall office atmosphere. The position requires a full-time commitment and work on-site.

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We are seeking a friendly and organized Office Receptionist to join our team in Rai, Sonipat. The ideal candidate will have 3 to 9 years of experience and must be a female with at least a 12th-grade education. This is a full-time position that requires working from the office.Key Responsibilities:- Greet Visitors: As the first point of contact, you will warmly welcome visitors and clients, ensuring they feel comfortable and attended to.- Answer Calls: You will manage incoming phone calls, directing them to appropriate staff members, and taking messages as necessary.- Manage Appointments: Schedule and coordinate meetings for staff, ensuring that all necessary arrangements are made and communicated effectively.- Maintain Records: Keep organized records of visitors, phone calls, and appointments, contributing to efficient office operations.- Assist Office Administration: Provide general administrative support, including filing and maintaining office supplies, to help streamline office processes.Required Skills and Expectations:The ideal candidate should have strong communication and interpersonal skills, enabling effective interactions with visitors and staff. Proficiency in basic computer applications and telephone etiquette is essential. You should also demonstrate good organizational skills and the ability to multitask in a busy office environment. Punctuality, professionalism, and a positive attitude are crucial in fulfilling the role of Office Receptionist efficiently.

Field SalesLoan Disbursement and Collection / Recovery

Loan Disbursement and Collection / Recovery

providing group loan to female customerscollect the installment