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CRM Executive Jobs in India

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Hiring CRM Executive For Delhi NCR

Nidhi Maritime Consultancy

  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Delhi NCR
CRM Executive CRM CRM Sales Manager CRM
Job Title: CRM Executive Department: Sales / Marketing / Customer Operations Reports To: CRM Manager / Head of Marketing / Head of Sales Job Summary: The CRM Executive manages customer databases, oversees retention campaigns, and ensures smooth lead lifecycle management across sales and support teams. The role focuses on driving customer engagement, maintaining high CRM data integrity, and optimising customer lifetime value. Key Responsibilities * Database & Pipeline Management: Maintain, clean, and segment contact databases to support targeted outreach, lead assignment, and pipeline visibility. Campaign Execution: Plan and deploy automated customer journeys, email marketing drips, SMS/WhatsApp alerts, and re-engagement campaigns. Cross-Functional Support: Coordinate with sales, marketing, and customer support to streamline lead handoffs, customer onboarding, and query escalation. Customer Retention & Loyalty: Monitor churn indicators, resolve account-level concerns, and run retention programs to maximize repeat business.Reporting & Analytics: Build dashboards tracking conversion rates, pipeline health, email deliverability, open/click rates, and customer satisfaction metrics. System Administration: Manage basic user permissions, configure standard workflow automation, and troubleshoot day-to-day user errors inside the CRM platform.Required Qualifications & Skills * Experience: 1-3 years of hands-on experience in a CRM, email marketing, or customer relations role. Tools: Proficiency in platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or Klaviyo/Mailchimp.Data Literacy: Solid command of MS Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP) for list cleaning and performance reporting.Communication: Clear written and verbal communication skills for cross-team coordination and customer-facing messaging. Education: Bachelor's degree in Marketing, Business Administration, Computer Applications, or a related field.
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  • 0 - 3 yrs
  • Nikol Ahmedabad
Sales Lead Generation Field Sales Negotiation Skills Reporting Skills CRM Follow Up Skills
Job Title: Field Sales Executive- IT IndustryLocation: Nikol, AhmedabadEmployment Type: Full-TimeJob Description:We are seeking a dynamic and motivated Field Sales Executive to join our team. The ideal candidate will be responsible for promoting and selling our company's solutions, identifying new business opportunities, meeting potential clients through field visits, generating leads, and building strong client relationships to drive business growth.Key Responsibilities:Conduct regular field visits across Ahmedabad to meet potential clients and business owners.Identify customer needs and recommend suitable digital solutions.Generate qualified leads through direct visits, networking, referrals, and local market research.Build relationships with business owners, managers, and key decision-makers.Arrange client meetings, requirement discussions, and demonstrations with the relevant internal team.Follow up with prospects through phone calls, email, WhatsApp, and personal visits.Coordinate with the technical team to understand client requirements and support proposal preparation.Negotiate within approved pricing and commercial guidelines and help close sales opportunities.Maintain daily field visit records, lead details, follow-up schedules, and sales reports.Achieve agreed sales targets and contribute to the company's business growth.Identify referral opportunities and develop long-term client relationships.Qualification and Skills:Eligibility Criteria: Only male candidates are eligible to apply for this position. Education: Bachelor's degree in Business Administration, Marketing, Commerce, or a related field preferred. Experience: Freshers and experienced candidates can apply. Experience in field sales, B2B sales, business development, or IT services sales will be an advantage. Basic understanding or willingness to learn about software and IT services. Good speaking and convincing skills to explain services to clients. Interest in sales, lead generation, and converting potential customers into clients. Comfortable travelling locally and meeting clients in person. Self-motivated, confident, and willing to learn.Two-wheeler and driving licence preferred. Freshers can apply.
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  • 1 - 5 yrs
  • Connaught Place Delhi
Video Editing Meta Ads Adobe Acrobat CRM Social Media
About Nexa ConsultancyNexa Consultancy is a Canadian company based in Surrey, British Columbia. We hire directly (we are not a placement agency), and our India team works remotely with our Canada-based team.The roleWe are hiring one India-based executive who handles two things: the day-to-day backend operations that keep client files accurate, and Nexa's digital marketing. That means short-form video, social posts and Meta ads.What you will doBackend operations- Prepare, check and organise client documents, including editing, filling, merging and signing PDFs in Adobe Acrobat- Keep the CRM up to date and accurate after every client interaction- Send and track client follow-ups so nothing is missed- Maintain clean, complete records and trackers (Google Sheets / Excel)- Take part in client meetings on Zoom and Google Meet (camera on)Digital marketing- Edit Reels and short videos for Instagram, Facebook and YouTube- Create social media posts (design, captions and scheduling)- Run and monitor Meta ads: set up campaigns, manage budgets, track cost per lead (CPL) and report resultsWhat you need (you must show proof of every item below)- A portfolio of Reels and short videos you edited, plus social posts you created- Hands-on Meta Ads Manager experience: at least one real campaign you ran yourself, with its budget, cost per lead and results- Hands-on Adobe Acrobat PDF editing: edit, fill, merge and sign- Backend support experience: documents, CRM updates, follow-ups and records- Fluent spoken and written English and Hindi (the first round includes answers in both)- Comfortable on client Zoom and Google Meet calls with your camera on and your face visible the whole time (a work requirement for client meetings)- Your own laptop with a good camera, a noise-cancelling headset, reliable Wi-Fi and an inverter or power backup. You must confirm all four when you apply- Able to work the full-time fixed shift below, with no other job that clashesClient-facing role- Your camera must be on and your face visible throughout every client meeting.- We expect professional, confident conduct and a polished way of presenting to clients.- We work with international clients across time zones, so you must be comfortable with night-time working hours (IST).Shift (full-time, fixed)12:00 PM - 8:00 PM Pacific Time, Monday to Saturday (12:30 AM - 8:30 AM IST).PayPay is discussed in the interview.How to apply1. Apply with your CV and answer the two screening questions below.2. Every applicant then completes the Nexa first-round video interview (about 15 minutes). We email you your questions. Please wait for that email, then record your answers and submit through the link in it.3. Shortlisted candidates are invited to a Google Meet interview with Karan Verma at Nexa Consultancy.Screening questions (required)1. Share a link to your portfolio of edited Reels/short videos and social posts (Google Drive, Instagram, YouTube or a portfolio site; please make sure the link is viewable).2. Describe one Meta (Facebook/Instagram) ad campaign you ran yourself: the objective, total budget, cost per lead (CPL), number of leads and the result.We review every application against the requirements above. Applications without a portfolio link and a real Meta campaign example cannot be shortlisted.
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  • 1 - 6 yrs
  • 4.3 Lac/Yr
  • Shela Ahmedabad
CRM MS-excel MS Project Business English
JOB DESCRIPTION (Executive Assistant to the Director)Job Responsibility Provide administrative support to the Director to ensure the smooth functioning of day-to-day affairs, and most effective use of her / his time. Handle sensitive and complex issues in a professional and objective manner. Communicate with the diverse teams within the Institute and ensure flawless flow of information from Directors office to all functions. Help in creating and setting systems in place, Manage and set up meeting calendars. Help in building a desirable culture of the Institute under guidance from management. Process Directors correspondence, ensuring that incoming correspondence is dealt with by the Director/or on behalf of the Director, or other staff as appropriate. Maintain records of Directors contacts. Screen calls, enquiries and requests, and deal with them when appropriate. Produce documents, briefing papers, reports, and presentations for the Director. Act as the point of contact among Key managers, clients, and other external partners. Format information for internal and external communication for emails, presentations, and reports. Maintaining a high level of confidentiality and professionalism in all aspects of the role. On behalf of the Director, Build and maintain positive relationships with internal and external stakeholders, including clients and senior levels professionals. Take minutes during meeting.Job Requirement Work experience as an Executive Assistant or similar role. Excellent MS Office knowledge. Outstanding organizational and time management skills. Familiarity with office gadgets and applications (e.g. e-calendars, MS Team, Zoom etc.). Excellent verbal and written communications skills and confidentiality.
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  • Fresher
  • Varanasi
Customer Relationship Tours Travel Computer Operator CRM Executive Data Analyst CRM Software Customer Service Problem Solving
We are looking for a passionate Customer Support Leader to join our team. This is a full-time work-from-home position based in Varanasi, India, and is open to freshers who have completed their 12th grade.nnIn this role, you will be responsible for leading our customer support team and ensuring our customers receive the best service possible. nnKey Responsibilities:nn1. Team Leadership: Guide and motivate the customer support team to meet performance targets. You will be responsible for creating a positive work environment that encourages everyone to excel.nn2. Customer Interaction: Handle customer inquiries and resolve issues swiftly and effectively. Your goal will be to ensure customer satisfaction and maintain strong relationships.nn3. Reporting and Analysis: Monitor support metrics and provide feedback. You will analyze team performance data to identify areas of improvement and implement solutions.nn4. Training and Development: Train new team members and share best practices with the team. You will help develop their skills to provide excellent customer support.nnRequired Skills and Expectations:nnWe seek individuals who are excellent communicators, both verbally and in writing. You should be patient and empathetic when dealing with customer issues. Strong problem-solving skills are essential, and you need to be able to adapt to different situations easily. A tech-savvy mindset will help you navigate customer support tools and systems efficiently.
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Hiring For Area Executive

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Budget Management CRM Software Performance Evaluation Product Knowledge Project Management Sales Management Sales Targets Team Leadership Networking Customer Relationship Data Analysis Strategic Planning Time Management Presentation Skills Problem Solving Market Analysis Negotiation Skills Forecasting Communication Skills Business Development
Key ResponsibilitiesManage and develop business opportunities within the assigned area.Achieve monthly, quarterly, and annual sales and operational targets.Conduct regular market visits to identify new customers and business prospects.Build and maintain strong relationships with clients, distributors, dealers, and channel partners.Monitor competitor activities and market trends.Ensure effective implementation of company policies, sales strategies, and promotional campaigns.Coordinate with internal departments for order processing, delivery, and customer support.Prepare area performance reports and business forecasts.Address customer concerns and ensure high levels of customer satisfaction.Support collection activities and ensure timely payment recovery where applicable.Train and guide field staff, sales representatives, or channel partners as required.
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Hiring Freshers || CRM Executive

Alishba Financial Services

  • Fresher
  • Bank More Dhanbad
Tele Caller Calling Customer Relationship CRM Marketing Communication Customer Support Clinet Handling Communication Skills CRM Strategy Service Marketing Convincing Power CRM Sales Customer Handling Client Retention
CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Bhangagarh Guwahati
Telecalling Lead Generation Sales Lead Management Cold Calling CRM Target Achievement MS-excel Outbound Calling
TELESALES EXECUTIVE - BHANGAGARH, GHYA confident and target-oriented Telesales Executive to handle outbound and inbound calls, generate leads, explain products/services, follow up with prospective customers, and convert leads into sales. The candidate should have good communication and convincing skills, a positive attitude, and the ability to achieve sales targets. Prior experience in telesales, telecalling, or customer handling will be preferred.
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  • 3 - 8 yrs
  • 4.8 Lac/Yr
  • Vile Parle Mumbai
Selling Skills Negotiation Skills Analytical Skills Professional Communication CRM
Sales : Handle property enquiries and generate leads through calls, whatsapp, website and other lead sources. Understand customer requirements and explain project details, pricing, payment plans and offers. Follow-up with prospective customers and schedule site visits. Conduct regular follow-ups after site visits and convert leads into bookings. Achieve assigned sales and bookings targets. Maintain and update lead status and sales pipeline. Manage the entire sales process from enquiry, registration to post sales support. Preparing marketing plans for product awareness Maintain reports of walk in customers, receipt, collections, customer database Prepare promotion plans timely for building potential leads. Identify new markets and business opportunities.CRM : Maintain Customer and booking details. Handle customer queries and provide timely updates. Coordinate with sales, accounts, legal, projects and site teams. Follow-up for payments, KYC and required documents. Coordinate for agreement, registration and possession related formalities including preparation of handover kits. Handle customer complaints and coordinate for resolution. Maintain customer records and prepare basic CRM/MIS reports. Understand client requirements, preferences, budget and project timelines. Maintain updated database of clients. Develop and maintain strong relationships with clients. Handling home loan procedure of clients. Gather customer feedback and communicate to respective department. Ensure a pleasant customer experience with on time delivery and clear constant communication. Managing the collections and recovery of receipts before deadline. Ability to analyse data from the CRM to identify trends, generate insights and improve customer experience. Manage the society handover procedures.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Ahmedabad
CRM Clinet Handling Customer Relationship
We are looking for a detail-oriented CRM Executive to join our team in Ahmedabad. This is an excellent opportunity for fresh graduates or those with up to one year of experience who are eager to start their careers in customer relationship management.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels, addressing their inquiries and providing support to enhance satisfaction.nn2. Data Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and current.nn3. Reporting: Assist in generating reports related to customer engagement and feedback, helping to identify trends and areas for improvement.nn4. Collaboration: Work closely with other team members to share insights and improve overall customer experiences, contributing to a cohesive work environment.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to connect with customers effectively. Attention to detail is crucial, as you will be managing customer data and reports. A proactive attitude toward problem-solving and the willingness to learn about CRM systems and tools is essential. Basic computer skills and familiarity with Microsoft Office are required. We seek a motivated and organized individual who can manage their time effectively while working in a fast-paced environment. This position is specifically open to female candidates, reflecting our commitment to gender diversity in the workplace.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Baddi Solan
Clinet Handling Customer Relationship CRM Customer Support CRM Sales Convincing Power Communication Skills CRM Strategy Customer Handling Client Retention Customer Care
Handle client queries and complaints. Ensure customer satisfaction through after-sales service. Maintain regular client communication and collect feedback. Coordinate with clients from order placement to payment collection. Provide product/service information and resolve issues promptly Handle client queries and complaints.
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B.A Freshers For IT Sales Executive

Infinosys Global Business Technology

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Laxmi Nagar Delhi
Sales Business Development Lead Generation Negotiation Skills CRM B2B Sales Cold Calling Telecalling
We are looking for a motivated and enthusiastic IT Sales Executive to join our team. The candidate will be responsible for generating leads, connecting with potential clients, understanding their requirements, promoting our IT products and services, and converting prospects into customers.Key Responsibilities:Generate leads through calls, emails, social media, and other channels.Contact potential clients and understand their business requirements.Present and explain IT products and services to clients.Follow up with leads and maintain regular communication.Build and maintain strong relationships with new and existing clients.Prepare quotations and coordinate with clients during the sales process.Achieve assigned sales targets and maintain records of sales activities.Candidate Preferences:Good communication and interpersonal skills.Good convincing and negotiation skills.Basic understanding of IT products and services.Freshers with good communication skills can apply.Prior sales or business development experience will be an advantage.Willingness to learn and grow in the IT sales field.
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CRM Executive (Female)

RK Finwise Solution

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Rajouri Garden Delhi
Clinet Handling CRM Marketing Communication Customer Handling Convincing Power Client Retention CRM Sales
We are looking for a female CRM Executive to join our team in Rajouri Garden, Delhi. This is an excellent opportunity for recent graduates or individuals with a year of experience in customer relationship management.nnAs a CRM Executive, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities will include managing customer interactions, ensuring customer satisfaction, and addressing inquiries promptly to foster a positive customer experience. You will assist in collecting customer feedback and data to help improve services and products. Additionally, you will support the CRM team in tracking and analyzing customer trends to implement effective strategies.nnTo be successful in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. Having a customer-focused mindset is essential, as you will be the first point of contact for many. Attention to detail is important in your daily tasks to ensure accurate data entry and customer records. You should also have basic proficiency in using CRM software or strong willingness to learn. A collaborative attitude will help you work well within a team and contribute positively to the company culture.nnIf you are an enthusiastic and motivated individual looking to start your career in customer relationship management, we would love to hear from you.
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  • 1 - 2 yrs
  • Bharuch
CRM Microsoft Excel Data Management Data Analysis Sales Marketing International Marketing B2b Marketing Lead Generation Technical Marketing Business Development Field Sales Direct Marketing Marketing Communication Cold Calling B2B Sales Convincing Power Presentation Skills
We are looking for an experienced and result-oriented Sales & Marketing Executive with strong knowledge of Chloro-Alkali and Industrial Chemicals. The ideal candidate should have excellent sales, negotiation, and customer relationship management skills to expand business opportunities, manage key accounts, and support the company's growth in domestic and international markets.Key Responsibilities : Sales & MarketingDevelop and manage sales of Chloro-Alkali and related industrial chemical products, etc.Identify and build strong relationships with customers across industries such as textile, paper, pharmaceuticals, agriculture, detergents, and other industrial sectors, etc.Prepare quotations, Generate customer inquiries, negotiate commercial terms, and follow up for orders and payments, etc.Conduct market research and competitor analysis to identify new business opportunities and market trends, etc.Coordinate with suppliers, logistics, vendors, and internal departments to ensure smooth order execution and customer satisfaction, etc.Maintain sales records, customer databases, and prepare periodic sales reports, etc.Achieve sales targets and contribute to business growth through strategic sales planning, etc.Represent the company at trade fairs, exhibitions, customer meetings, and other promotional events, etc.Coordinate with regional and international customers to ensure effective communication and business development, etc.QualificationsBachelor's degree in Marketing, Business Administration, Chemistry, Chemical Engineering, or a related field.Minimum 2-5 years of relevant experience in Sales & Marketing of Chloro-Alkali and Industrial Chemicals.Proven experience in industrial chemical sales with strong market knowledge.Required Skills:Strong knowledge of Chloro-Alkali products and industrial chemical markets.Excellent communication, negotiation, and relationship management skills.Strong analytical, organizational, and problem-solving abilities.Ability to work independently, manage priorities, and meet deadlines.Proficiency in MS Office and sales reporting.Self-motivated, target-oriented, and willing to travel for field sales activities.Work Environment: Field-based role / Office Based RoleRegular coordination with regional and international customers.Travel as required for customer visits, business meetings, and exhibitions.Work Location: Bharuch, GujaratSalary: As per experience and company standardsJob Type: Full-time
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  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Ankhol Vadodara
Real Estate Sales Corporate Sales Channel Sales Channel Marketing Direct Sales Lead Generation Channel Sales Strategies MS Excel CRM
Job OverviewWe are looking for a Channel Sales Executive to manage and develop relationships with Channel Partners, brokers, and real estate consultants and generate sales opportunities through the channel network.Experience: 6 Months - 2 YearsIndustry: Real EstateKey ResponsibilitiesIdentify, onboard, and manage Channel Partners, brokers, and real estate consultants.Build strong relationships with Channel Partners.Generate sales leads and property bookings through the CP network.Conduct project presentations, site visits, and product briefings.Organize Channel Partner meets and engagement activities.Coordinate on inventory, pricing, offers, and payment plans.Follow up on leads generated through Channel Partners.Support Channel Partners in closing sales.Track CP-generated leads, bookings, and sales performance.Monitor market trends and competitor activities.Coordinate with Sales, Marketing, CRM, and Finance teams.Ensure timely processing of Channel Partner commissions and documentation.RequirementsStrong networking and business development skills.Knowledge of real estate sales and market trends.Target-oriented and comfortable working under pressure.Good communication and relationship-building skills.Proficiency in MS Excel, Word, PowerPoint, and CRM software.Experience in residential, commercial, or industrial real estate sales is preferred.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Andheri East Mumbai
Marketing Communication Negotiation Skills Outbound Calling Inbound CRM Lead Follow-up Education Counsellor Lead Generation Marketing
Handling all fresh inquiries by making outbound phone calls, answering basicqueries, and scheduling their appointments with the Counsellors of K11.These would be all the leads who have already inquired about the courses at K11through various media. The calls would NOT be cold calls to random data.Follow up calls to all these inquiries as required.Update the details on CRM and other systems used by the companySubmit daily activity report to immediate superio
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  • 1 - 2 yrs
  • Rajkot
General Insurance Finance Life Insurance Insurance Sales Sales Client Counselling Sales Executive Telesales Executive Target Achievement Sales Achievement Sales Target Insurance Sales Executive Lead Generation Sales Lead Generation CRM Executive Negotiation Skills Sales Marketing Insurance
K9HR SOLUTIONS, Riya Khushalani (HR Manager - Mo. No. 91062 25460 Email ID: hr05@k9hr.com) is looking for an Insurance Executive to handle customer inquiries, explain insurance products, generate leads, coordinate with clients, and support the complete insurance sales process. The candidate should have good communication and convincing skills with a customer-focused approach.Key Responsibilities:Generate and follow up on insurance leads.Explain insurance plans, policies, benefits, and terms to customers.Handle customer queries and provide suitable insurance solutions.Coordinate with clients for documentation and policy processing.Maintain regular follow-ups with prospective and existing customers.Achieve assigned sales and business targets.Maintain customer records and sales reports.
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CRM Executive - Indore

The Art of Business

  • 1 - 3 yrs
  • Indore
Client Retention Customer Support MS CRM CRM Customer Handling
As a CRM Executive, you will play a vital role in managing customer relationships and supporting business growth in our office located in Indore. Your responsibilities will include:- Maintaining Customer Database: Regularly update and manage customer information to ensure accurate records for effective communication and analysis.- Customer Interaction Management: Engage with customers through various channels to address inquiries, gather feedback, and ensure a positive experience with our services.- Data Analysis and Reporting: Analyze customer data to identify trends and patterns, and prepare reports that provide insights for improving customer satisfaction and retention.- Support Marketing Initiatives: Collaborate with marketing teams to execute campaigns, ensuring that customer segmentation is effective based on CRM data.- Problem Resolution: Handle customer complaints and issues promptly, working towards a resolution that enhances customer loyalty and trust.To excel in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and internal teams. A basic understanding of CRM software and data management is essential. You should be detail-oriented to maintain accurate records and capable of analyzing data to support strategic decisions. Additionally, having a customer-centric mindset and being proactive in addressing customer needs are crucial qualities for success in this role. Prior experience in customer relationship management or related fields is highly valued.
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  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Noida Sector 62
Business Development Travel Sales B2B Sales B2c Sales Corporate Sales Lead Generation New Business Development CRM Customer Relationship Tour Packages
Business Development Executive (Travel Industry)We are looking for an experienced Business Development Executive to drive sales and business growth in the travel industry. The candidate will be responsible for generating leads, acquiring new clients, handling travel enquiries, promoting tour packages, and maintaining strong client relationships.Key Responsibilities:Generate and convert leads into business.Handle client enquiries and understand travel requirements.Promote domestic/international travel packages.Build and maintain client relationships.Follow up with prospects and achieve sales targets.Identify new business opportunities and support revenue growth.
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Looking For Sales Executive

Divyutva Jewels LLP

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Nana Mava Road Rajkot
Direct Sales CRM Sales Customer Management Strong Sales Jewellery Negotiation Customer Conversion. Product Knowledge. Punctuality and Discipline.
JOB DESCRIPTIONSenior Sales Executive - Divytva Jewels LLPJob Location: Rajkot, GujaratJob Type: Full-Time On-SiteGender: Male/Female BothExperience: 1-3 YearsSalary: 20,000 - 25,000 per monthJoining: ImmediateWeekly Off: 1 Rotating Weekly OffJob SummaryWe are looking for a confident and customer-focused Senior Sales Executive to join our team at Divytva Jewels LLP. The candidate will be responsible for handling customers, understanding their requirements, presenting suitable jewellery products, generating sales, and maintaining strong customer relationships.Key ResponsibilitiesWelcome and professionally assist customers visiting the showroom.Understand customer requirements, preferences and budget.Explain jewellery designs, quality, pricing, making charges and other relevant product details.Demonstrate strong knowledge of gold, diamond and other jewellery products.Achieve individual sales targets and contribute to showroom sales.Handle customer queries and provide appropriate product solutions.Perform effective upselling and cross-selling.Follow up with prospective and existing customers.Maintain good customer relationships and encourage repeat visits.Coordinate with the billing and showroom team for smooth order processing.Maintain proper presentation and cleanliness of the assigned sales area.Ensure jewellery is handled carefully and according to showroom SOPs.Maintain professional grooming, behaviour and communication at all times.Record customer details and follow-up information as required.Handle customer complaints professionally and escalate issues when required.Support the team in achieving overall showroom targets.Required SkillsGood communication and customer-handling skills.Strong sales and convincing ability.Good knowledge of jewellery products.Target-oriented and result-focused approach.Positive attitude and professional behaviour.Good negotiation and relationship-building skills.Ability to work effectively in a team.Good Hindi and Gujarati communication; basic English preferred.Presentable personality suitable for a premium jewellery showroom.Eligibility1-3 years of relevant sales experience.Jewellery showroom experience will be preferred.Candidates from retail/luxury retail sales may also be considered.Must be willing to work full-time from the Rajkot showroom.Immediate joiners preferred.Performance Expectations / KPIsMonthly sales achievement.Customer conversion.Average bill value and upselling.Customer follow-up and repeat business.Customer service and feedback.Product knowledge.Attendance, punctuality and discipline.Compliance with showroom SOPs.Compensation & Work BenefitsSalary: 20,000-25,000 per month, based on experience and suitability.Sales incentives may be provided as per company policy.1 rotating weekly off.Opportunity to work in a professional jewellery showroom environment.ReportingReports To: Floor Manager / Branch ManagerIdeal CandidateA confident, well-groomed and target-oriented sales professional who can independently handle customers, understand their jewellery requirements, build trust, and convert enquiries into successful sales.Interested candidates who can join immediately are encouraged to apply.
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  • 3 yrs
  • 3.5 Lac/Yr
  • Motera Ahmedabad
CRM Real Estate Sales Leadeship Lead Generation Inbound Outbound Inside Sales Inbound Calling Outbound Calling Lead Conversion Sales Coordination MIS Reporting Sales Reporting MS Excel Customer Relationship Management Team Handling
We are looking for a Pre-Sales Executive - Team Leader to lead the pre-sales team, manage and qualify leads, ensure effective follow-ups, coordinate site visits with the sales team, and drive lead conversions. The ideal candidate should have 3-6 years of pre-sales/inside sales experience, team-handling experience, and strong Gujarati & Hindi communication skills.Key ResponsibilitiesLead, mentor & supervise the Pre-Sales Team.Allocate leads and monitor team performance.Handle inbound & outbound calls and qualify leads.Ensure proper follow-up and lead nurturing.Schedule site visits and coordinate with the Sales Team.Track lead conversion and team performance.Handle customer queries related to projects, pricing & availability.Prepare daily/weekly/monthly MIS reports.Analyze data to improve lead conversion.Track marketing campaign effectiveness.Requirements3-6 years of experience in Pre-Sales / Inside Sales (Real Estate preferred)Team handling experience is mandatoryGujarati & Hindi - Speaking, Reading & Writing mandatoryStrong communication & interpersonal skillsGood knowledge of CRM tools & MS ExcelStrong leadership and problem-solving skillsBachelor's degree in Business Administration, Marketing, or related field
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Hiring - Freshers - CRM Executive (Female)

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Relationship Customer Handling Customer Support Team Coordinator MS-excel MS Office Word Customer Management
We are seeking a dedicated CRM Executive to manage customer relationships effectively. This role involves handling customer queries and complaints, coordinating with internal teams, maintaining detailed customer records, and ensuring timely follow-ups to enhance customer satisfaction.Key responsibilities include managing customer relationships, which requires clear communication and effective problem-solving skills. You will address customer queries and resolve complaints, coordinating with other departments as necessary to ensure a smooth experience for our clients. Maintaining accurate customer records is vital, wherein you will input, update, and track customer information diligently. Timely follow-ups with customers will be essential to nurture relationships and ensure customer needs are met.The ideal candidate should possess strong communication skills and the ability to handle customers with care and professionalism. Proficiency in MS Excel is necessary for data management and reporting, while familiarity with CRM software will help streamline processes and improve efficiency. A graduate degree is required, and candidates should have 0 to 2 years of experience in a similar role.This is a full-time position based in Guwahati, India, and it requires working from the office. Female candidates are encouraged to apply. We invite individuals who are eager to grow and contribute positively to our customer relations team.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Guwahati
Customer Relationship Executive Customer Relationship CRM CRE
Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approach
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Business Development Executive

Lakshmi North East Solutions (LNES)

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Guwahati
COMMUNICATION SKILL INTERPERSONAL SKILL CRM TOOLS LEAD TRACKING
Candidates must be dynamic and customer-focused candidate for the position of Sales Executive / Customer Sales Associate for a growing furniture and interior brand. The candidate will be responsible for handling walk-in customers and inbound enquiries, understanding client requirements, and converting leads into successful sales opportunities.Key Responsibilities:Attend walk-in clients and manage enquiries through calls, WhatsApp, Instagram, and website leadsUnderstand customer preferences, lifestyle needs, and design requirementsExplain furniture collections, materials, finishes, and customization options to clientsGenerate, qualify, and follow up on leads to achieve sales closuresBuild and maintain strong relationships with customers, architects, and interior designersMaintain records of leads, follow-ups, and sales conversionsCoordinate with design and production teams for quotations, timelines, and order updatesAchieve monthly sales targets and contribute to business growthRequired Skills & Qualifications:1-2 years of experience in sales, retail sales, or business developmentExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand and explain design concepts to customersBasic knowledge of CRM tools, Excel, or lead management systemsPresentable, self-motivated, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (based on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture and interior design processesSupportive and creative work environment
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