CRM Executive Jobs in India

Key ResponsibilitiesManage and update customer and lead information in the CRM system.Contact new leads through calls, WhatsApp, and email.Follow up regularly with prospective and existing customers.Understand customer requirements and provide appropriate information.Maintain accurate records of calls, conversations, follow-ups, and customer status.Coordinate with the sales and operations teams for timely customer support.Follow up on quotations, enquiries, pending requirements, and sales opportunities.Handle basic customer queries and escalate issues when required.Maintain a proper follow-up schedule and ensure no important lead is missed.Prepare daily and weekly reports on leads, follow-ups, conversions, and pending cases.Identify opportunities for repeat business and customer retention.Achieve assigned monthly CRM and customer engagement targets.Candidate Requirements1-2 years of experience in CRM, Customer Relationship Management, Inside Sales, Telesales, or a similar role.Excellent verbal and written communication skills.Good customer-handling and follow-up skills.Basic knowledge of CRM software, MS Excel, or Google Sheets.Comfortable communicating with customers over phone, WhatsApp, and email.Good organizational and time-management skills.Target-oriented with a strong sense of responsibility.Ability to work independently as well as with a team.Key Performance Indicators (KPIs)Lead response and follow-up rateNumber and quality of customer interactionsLead conversion rateCRM data accuracyFollow-up completion rateCustomer satisfactionTimely reportingCustomer retention and repeat business

We are looking for a Business Development Executive to join our team in Metoda GIDC, Rajkot. The ideal candidate will have at least two years of experience and hold a graduate degree. This role requires strong communication skills and a drive to expand our customer base and market presence.Key Responsibilities:Responsible for lead generation through calls and online portals, sharing company profiles via email and WhatsApp, maintaining customer contact databases, preparing and dispatching samples, coordinating with Sales, Admin, Store and Production teams, maintaining quotation and dispatch records, following up on payments and material readiness, collecting customer satisfaction and other data for ISO and analysis purposes, updating CRM, completing daily checklists and reports, attending weekly/closing meetings, preparing monthly plans and summaries, and providing overall support to the Marketing and Field Sales teams.

We are seeking a motivated Inside Sales Executive to join our team in Mumbai. This role is ideal for individuals who are enthusiastic about sales and eager to grow their career in a dynamic environment. You will play a vital role in driving sales and building relationships with potential clients.**Key Responsibilities:**- **Lead Generation:** Identify potential customers through research and outreach activities to create a pipeline of leads.- **Communication:** Engage with prospects via phone and email to understand their needs and present our products effectively.- **Sales Pitch:** Prepare and deliver compelling sales presentations tailored to the client's requirements to boost interest and close deals.- **Follow-Up:** Maintain regular communication with leads and existing clients to nurture relationships and encourage repeat business.- **Sales Reporting:** Keep accurate records of sales activities and client interactions, providing regular updates to management on progress towards sales targets.- **Collaboration:** Work closely with the sales team and other departments to ensure a seamless customer experience from inquiry to purchase.**Required Skills and Expectations:**The ideal candidate will have excellent communication skills, both written and verbal, with a confident approach to sales. A strong ability to listen and adapt to customer needs is essential. Candidates should also be goal-oriented and self-motivated, with a willingness to learn and improve continuously. A background in sales is a plus but not mandatory, as we welcome fresh graduates with a positive attitude and eagerness to succeed. Proficiency in basic computer applications and CRM software is desired.

We are hiring a Digital Marketing Executive with 1+ year of experience to manage SEO, social media, paid campaigns, content marketing,SEM, Google Ads and lead generation while driving online brand growth.

We are looking for a Customer Relationship Executive to join our team in Chennai. The ideal candidate should have 2 to 5 years of experience in customer service and possess strong communication skills.**Key Responsibilities:**- **Client Communication:** Engage with clients through calls, emails, and meetings to understand their needs and provide effective solutions, ensuring customer satisfaction.- **Relationship Management:** Build and maintain strong relationships with existing customers to encourage loyalty and repeat business, contributing to long-term partnerships.- **Issue Resolution:** Address and resolve customer complaints efficiently and effectively, ensuring a positive experience while maintaining the company's reputation.- **Feedback Collection:** Gather feedback from clients about their experience and encourage suggestions to improve services, which will help enhance overall customer satisfaction.- **Sales Support:** Assist the sales team by providing relevant customer information and maintaining accurate records, which aids in making informed decisions.**Required Skills and Expectations:**- Strong verbal and written communication skills in English, allowing for clear interaction with clients.- Proficiency in customer relationship management (CRM) software and basic computer applications, ensuring efficient handling of customer data.- Excellent problem-solving skills, enabling the candidate to handle issues confidently and efficiently.- Ability to work effectively in a team and independently when required, showcasing adaptability.- A proactive and positive attitude, with a focus on delivering exceptional customer service.Candidates must be female and willing to work full time from the office.

Roles & Responsibilities:Make outbound calls to leads received through Justdial and other sources.Generate new business opportunities and acquire new customers.Explain company products and services to prospective clients.Follow up with leads and convert inquiries into sales.Maintain customer records, call logs, and daily activity reports.Coordinate with the sales team for order processing and closure.Build and maintain strong customer relationships.

Job Title: Customer Relationship Executive (CRE) Location: Udaipur, Rajasthan Industry: Automobile Experience: 1 Year

Generate qualified leads through referrals, networking, site visits, digital platforms, and channel partners.Meet homeowners, architects, interior designers, builders, and corporate clients to understand project requirements.Conduct client meetings, presentations, and design consultations to showcase company offerings.Coordinate with the design team to prepare proposals, quotations, and project estimates.Build and maintain strong relationships with architects, interior designers, real estate developers, contractors, and channel partners.Identify new business opportunities in residential and commercial interior projects.Follow up with prospects and convert inquiries into confirmed projects.Negotiate commercial terms and close sales while ensuring customer satisfaction.Maintain accurate records of leads, client interactions, and sales activities in the CRM.Achieve monthly and quarterly sales targets and revenue goals.Coordinate with execution and project teams to ensure smooth project handover.Stay updated on market trends, competitor offerings, and emerging design concepts.

Key ResponsibilitiesStudent Admission Processing* Process student applications for universities and colleges in Canada, UK, USA, and Europe.* Evaluate student academic profiles and eligibility for suitable programs.* Prepare and submit admission applications through university portals.* Coordinate with university representatives regarding application status and offers.* Follow up on conditional and unconditional offer letters.* Assist students in accepting offers and paying tuition deposits.* Manage CAS (UK), PAL (Canada), I-20 (USA), and other admission-related documentation.* Maintain complete records of applications and deadlines.Visa Processing* Prepare and review visa documentation for student visa applications.* Ensure all documents comply with embassy and immigration requirements.* Complete online visa application forms accurately.* Guide students regarding financial documentation, GIC, education loans, sponsorship documents, SOPs, affidavits, and supporting documents.* Schedule biometric appointments, medical examinations, and visa interviews where applicable.* Track visa applications and provide regular updates to students.* Maintain high visa filing quality to maximize approval rates.Documentation* Verify academic documents, passports, financial documents, work experience, language test results (IELTS, PTE, TOEFL, Duolingo), and other supporting documents.* Prepare document checklists for each destination country.* Ensure all documentation is complete before submission.* Maintain digital and physical student files.Student Support* Assist students throughout the admission and visa journey.* Explain admission requirements and visa procedures.* Coordinate with counselors to resolve application-related queries.* Provide pre-departure guidance and document support.* Build positive relationships with students and parents.Compliance & Quality Control* Stay updated with immigration policies and admission requirements for Canada, UK, USA, and European countries.* Ensure compliance with university policies and embassy guidelines.* Maintain confidentiality of student records.* Meet application deadlines with high accuracy.Required Skills* Excellent knowledge of admission and visa procedures for Canada, UK, USA, and Europe.* Strong documentation and file management skills.* Experience using university admission portals.* Good understanding of CAS, PAL, I-20, Confirmation of Acceptance, and related documentation.* Excellent written and verbal English communication skills.* Strong organizational and multitasking abilities.* High attention to detail.* Ability to work under deadlines.* Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace.* Experience with CRM software is an advantage.* Knowledge of IELTS/PTE requirements and admission criteria is an added advantage.Preferred Experience* Canada Student Visa Processing* UK Student Visa & CAS Processing* USA F-1 Visa Processing* European Student Visa Processing (Germany, France, Ireland, Spain, Malta, Hungary, Poland, etc.)* SOP review and documentation* Education loan and financial documentation* Embassy compliance and visa filingKey Competencies* Problem-solving* Time management* Communication skills* Customer service orientation* Documentation accuracy* Team collaboration* Adaptability* Professional ethics

We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. **Customer Interaction**: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. **Reporting**: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. **Collaboration**: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.

We are looking for a motivated Product Engineer Executive to join our team in Bangalore. This position is ideal for individuals seeking to start their careers in product development and engineering. **Key Responsibilities:**- **Support Product Development:** Assist in designing and developing new products, ensuring they meet quality standards and customer requirements. This includes working closely with senior engineers to learn the development process.- **Conduct Market Research:** Gather information about market trends and customer needs to help improve product features and identify potential opportunities for new products.- **Collaborate with Teams:** Work alongside various departments, including design, marketing, and sales, to ensure seamless communication and alignment on product objectives.- **Test and Evaluate Products:** Participate in product testing and evaluation, helping to identify any issues and suggesting improvements to enhance product performance and reliability.- **Document Processes:** Maintain accurate records and documentation of product specifications, development processes, and testing procedures for future reference and quality assurance.**Required Skills and Expectations:**Candidates should possess a basic understanding of engineering and product development principles, gained through coursework or prior experience. Strong communication skills are essential for effective collaboration with team members. Analytical thinking and problem-solving abilities will help in evaluating market trends and product performance. A proactive attitude and eagerness to learn are crucial, as this role offers an opportunity to gain valuable hands-on experience in the field of product engineering. Suitable candidates will have a background in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E.

Job Title -Sales Manager/Executive - Real EstateLocation - Shivaji Nagar , Bengaluru, KarnatakaEmployment Type - Full-timeJob SummaryWe are looking for an experienced and target-driven Sales Manager to lead our real estate sales team and drive residential and/or commercial property sales. The ideal candidate will be responsible for developing sales strategies, managing a team of sales executives, generating revenue, ensuring an exceptional customer experience, and achieving business growth. The role requires strong leadership, market knowledge, and the ability to build lasting relationships with clients, channel partners, and stakeholders.Key Responsibilities- * Lead, manage, and motivate the sales team to achieve monthly, quarterly, and annual sales targets.* Develop and implement sales strategies to maximize revenue and market share.* Drive property sales through direct sales, channel partners, referrals, and lead conversion.* Monitor the sales pipeline, track leads, and ensure timely follow-up to maximize conversions.* Conduct regular sales meetings, performance reviews, and coaching sessions to improve team productivity.* Build and maintain strong relationships with prospective buyers, investors, channel partners, and corporate clients.* Ensure an exceptional customer experience throughout the sales journey, from inquiry to booking and handover.* Analyze market trends, competitor activities, pricing, and customer preferences to identify business opportunities.* Collaborate with the marketing team to plan campaigns, launch events, site visits, and promotional activities.* Negotiate pricing, payment plans, and commercial terms with customers while ensuring compliance with company policies.* Prepare sales forecasts, MIS reports, revenue projections, and performance dashboards for management.* Ensure accurate documentation, booking processes, and coordination with legal, finance, and CRM teams.* Recruit, train, mentor, and develop high-performing sales professionals.* Maintain compliance with applicable real estate regulations, including RERA guidelines and company policies.Required Qualifications-* Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field.* Atleast 2 years of experience in real estate sales, & in a team leadership role.* Proven track record of achieving and exceeding sales targets in residential and/or commercial real estate.* Strong understanding of the local real estate market, customer buying behavior, and property sales processes.* Experience working with channel partners, brokers, and institutional clients is an advantage.Required Skills -* Real Estate Sales* Team Leadership and People Management* Sales Strategy and Execution* Business Development* Client Relationship Management* Negotiation and Closing* Channel Partner Management* Lead Generation and Conversion* Sales Forecasting and MIS Reporting* Market and Competitor Analysis* Customer Relationship Management (CRM)* Communication and Presentation Skills* Financial and Commercial Acumen* Problem-Solving and Decision-Making* Time Management and Organizational SkillsKey Performance Skills-* Achievement of monthly, quarterly, and annual sales targets.* Sales revenue and booking value.* Lead-to-sale conversion rate.* Customer acquisition and retention.* Channel partner performance and contribution.* Sales pipeline health and forecast accuracy.* Team productivity and individual performance.* Customer satisfaction and referral generation.* Collection of booking amounts and milestone payments.* Compliance with documentation and RERA requirements.What We Offer* Competitive salary with attractive performance-based incentives.* Career growth and leadership development opportunities.* Comprehensive training and professional development.* Collaborative and performance-driven work environment.* Employee recognition and rewards programs.

Job Responsibilities:Maintain customer records and update all CRM data accurately.Coordinate with the sales and technical teams to ensure smooth client follow-up and work completion.Track daily client status, pending tasks, and service progress.Prepare daily, weekly, and monthly CRM reports for management.Ensure all client documents, payments, and communication records are properly maintained.Support the branch administration team in day-to-day operations and help improve customer satisfaction.

We are looking for a Business Development Executive based in Madurai who is eager to kick-start their career in sales and business strategy. The ideal candidate will focus on identifying new business opportunities and nurturing client relationships to drive growth.**Key Responsibilities:**- **Identify New Clients:** Research and target potential clients to expand the companys customer base.- **Develop Relationships:** Build and maintain strong relationships with existing clients to enhance customer satisfaction and loyalty.- **Sales Presentations:** Prepare and deliver effective sales presentations to potential clients, showcasing the companys products and services.- **Market Research:** Conduct thorough market research to understand trends, competition, and customer needs, helping to shape the companys offerings.- **Collaboration:** Work closely with other teams, such as marketing and product development, to align strategies and improve service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to effectively engage with clients. A proactive attitude and a willingness to learn are essential as well. Basic knowledge of sales strategies and market dynamics will be beneficial. Additionally, strong problem-solving skills and the ability to work well in a team are expected. Candidates should be open to feedback and focused on achieving targets. A degree in business or a related field is preferred, but not mandatory for fresh graduates.

Job Title: CRM ExecutiveExperience: Minimum 1 year of experience working with CRM toolsLocation: UdaipurKey ResponsibilitiesMaintain and update customer information in the CRM systemManage customer interactions, inquiries, and follow-ups through CRMEnsure data accuracy, completeness, and consistency in CRM recordsGenerate regular CRM reports and dashboards for managementSupport sales and customer service teams with CRM-related activitiesTrack leads, opportunities, and customer lifecycle stagesCoordinate with internal teams to resolve CRM-related issuesEnsure adherence to CRM processes and data privacy guidelinesSkills & QualificationsGraduate in any disciplineHands-on experience with CRM platformsBasic understanding of sales and customer service processesStrong communication and coordination skillsProficiency in MS Excel and basic reportingGood analytical and problem-solving skills

Job Title Inside Sales ExecutiveLocation: Shapar Rajkot, GujaratExperience : 2 to 5 YearsJob summaryWe are looking for a dynamic Inside Sales Executive with 25 years of experience in industrial or B2B sales. The role involves handling inbound and outbound sales inquiries, preparing quotations, coordinating with production and dispatch teams, and supporting the field sales team to achieve business targets.Roles & ResponsibilitiesHandle inbound sales inquiries from customers, distributors, and dealersPrepare quotations, follow-ups, and order confirmationsCoordinate with production, stores, and dispatch teams for order executionMaintain and update CRM / sales records and customer databasesSupport field sales team with pricing, documentation, and customer communicationDevelop and maintain strong relationships with existing customersIdentify upselling and cross-selling opportunitiesEnsure timely closure of sales and achievement of monthly targetsHandle customer queries related to products, pricing, delivery, and after-sales supportSkills & Qualifications25 years of experience in Inside Sales / Sales Coordination / Back Office SalesExperience in industrial products such as valves, pipes, fittings, or engineering products preferredStrong communication and negotiation skillsGood working knowledge of MS Excel, email communication, and ERP/CRM systemsAbility to manage multiple customers and priorities efficientlyBasic understanding of technical product specifications is an advantagePreferred Candidate ProfileDiploma / BE / BTech / BCom / BBA in relevant disciplineExperience in manufacturing or industrial sales environmentCustomer-focused mindset with strong follow-up skillsProactive, result-oriented, and team player

Job Title: Business Development Executive IT ServicesExperience: Minimum of 2-3 years of experience in IT Service IndustryLocation: Ahmedabad, GujaratRole OverviewThe Business Development Executive is responsible for identifying new business opportunities, generating qualified leads, converting prospects into customers, and building strong relationships to promote the companys IT solutions (Web Applications, CRM systems, Website Development etc). The role requires strong communication skills, market research ability, and a consultative approach to selling.Key ResponsibilitiesGenerate and qualify leads via LinkedIn, cold calling, email campaigns, and networkingMaintain and nurture a healthy sales pipeline.Understand about customer needsPresent IT service offerings and coordinate demos with technical teamsPrepare proposals, quotations, negotiate pricing, and close dealsAchieve monthly and quarterly sales targetsMaintain CRM records and sales reportsAnalyze market trends and competitor offeringsProvide insights to management for new service offeringQualification & SkillsBCA / B.Tech (IT/CS) / MBAIT or Marketing from a reputed instituteB2B IT services sales experienceStrong communication and negotiation skillsKnowledge of Web/App development & CRM solutionsLead generation and client relationship managementCRM tools, MS Office / Google Workspace

We are looking for a dynamic and enthusiastic Tele Sales Executive to join our sales team. The ideal candidate will be responsible for promoting and selling our Petrol Pump Software (PPS) to potential clients over the phone. This role requires a combination of sales expertise, product knowledge, and exceptional communication skills to generate leads, close deals, and expand our customer base.________________________________________

Candidates must be dynamic and customer-focused candidate for the position of Sales Executive / Customer Sales Associate for a growing furniture and interior brand. The candidate will be responsible for handling walk-in customers and inbound enquiries, understanding client requirements, and converting leads into successful sales opportunities.Key Responsibilities:Attend walk-in clients and manage enquiries through calls, WhatsApp, Instagram, and website leadsUnderstand customer preferences, lifestyle needs, and design requirementsExplain furniture collections, materials, finishes, and customization options to clientsGenerate, qualify, and follow up on leads to achieve sales closuresBuild and maintain strong relationships with customers, architects, and interior designersMaintain records of leads, follow-ups, and sales conversionsCoordinate with design and production teams for quotations, timelines, and order updatesAchieve monthly sales targets and contribute to business growthRequired Skills & Qualifications:1-2 years of experience in sales, retail sales, or business developmentExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand and explain design concepts to customersBasic knowledge of CRM tools, Excel, or lead management systemsPresentable, self-motivated, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (based on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture and interior design processesSupportive and creative work environment

Candidates must be a dynamic and customer-focused Sales Executive / Business Development Representative to join a growing furniture and interior solutions team. The ideal candidate will be responsible for handling walk-in clients and inbound enquiries, understanding customer preferences, and converting leads into successful sales opportunities.Key Responsibilities:Handle walk-in customers and inbound leads through calls, WhatsApp, Instagram, and website enquiriesUnderstand customer requirements, lifestyle preferences, and design expectationsPresent furniture collections, materials, finishes, and customization options effectivelyGenerate, qualify, and follow up on leads to achieve successful conversionsBuild and maintain strong relationships with customers, architects, and interior designersMaintain accurate records of leads, follow-ups, and sales conversionsCoordinate with design and production teams regarding quotations, timelines, and order updatesAchieve monthly sales targets and contribute to overall business growthRequired Skills & Qualifications:1-2 years of experience in sales, business development, or retail salesExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand design concepts and explain them clearly to clientsBasic knowledge of CRM tools, Excel, or lead management systemsSelf-motivated, presentable, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (depending on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture, materials, and design processesSupportive and collaborative work environment

-Visit schools within the assigned region to promote and sell books.-Present and demonstrate additional educational products to school authorities.-Build and maintain strong, long-term relationships with school management.-Understand customer needs and recommend appropriate products.-Achieve monthly and quarterly sales targets.-Collect payments from schools as per agreed credit terms and ensure timely reporting.-Maintain daily visit reports, order records, and payment follow-ups.-Coordinate with internal teams for product supply, order processing, and collections.-Attend exhibitions, school events, and promotional activities as required..

We are looking for a motivated Lead Generation Executive to join our team in Bangalore. This internship offers an opportunity for fresh graduates to learn and grow in the field of lead generation.The primary responsibility of the Lead Generation Executive is to identify and create new business opportunities. This involves researching potential clients through various online platforms and maintaining a database of leads. You will also engage with leads through emails and calls, following up to understand their needs and provide information about our services.Key responsibilities include:- **Researching Potential Leads**: You will use online tools to find and analyze potential clients, ensuring a steady flow of new business opportunities.- **Database Management**: Keeping an organized record of leads is crucial. You will maintain and update our lead database to track interactions and progress.- **Email and Call Outreach**: You will reach out to potential clients through emails and phone calls, introducing our services and understanding their requirements.- **Follow-up Communication**: Regular follow-ups with leads are essential to nurture relationships and convert leads into customers.To succeed in this role, you should possess strong communication skills and a proactive attitude toward learning. Being detail-oriented and organized is important for managing leads effectively. A team player who is eager to collaborate and contribute ideas will thrive in this position. This internship is an excellent step to gain valuable experience in sales and marketing.