Passenger services: Greeting passengers, answering questions, and providing directions Check-in: Checking in passengers, confirming their identities, and providing boarding passes Baggage: Managing luggage, including loading and unloading bags from the plane, and ensuring baggage is delivered Flight operations: Coordinating with flight crews to ensure timely departures and arrivals, and indicating taxi spots to pilots Security: Screening passengers and their luggage for security purposes Special assistance: Assisting passengers with special needs, disabilities, or small children Cabin services: Ensuring passengers are comfortable during their flights, including stocking the plane with refreshments and cleaning the aircraft Ticketing: Issuing tickets to passengers and selling tickets at the airport kiosk Reservations: Taking reservations from passengers who call in, and helping passengers confirm flight and meal reservations Regulatory compliance: Ensuring that safety regulations are followed, and complying with regulatory requirements