Travel Consultant Fresher Jobs in Faridabad

Lead the resolution service issues on all contact center escalations from online (voice & chat) and offline (Service Requests) sources.Research, analyse and resolve customer issues in an accurate and timely manner by using appropriate tools and resources while maintaining ownership of the issue.Identify service problems and conduct root cause analysis whilst sugessting possible solutions.Establish and maintain positive working relationships with agents, peers, management, corporate, network, co-workers, and partners.Flexible approach to ensure established service levels are achieved at all times.Must maintain up-to-date Customer Support Agent skill set.Must have proficiency of payment processing and reconciliation systems and tools.Must maintain confidentiality.

Roles & Responsibilities :-Identifying Quality Prospects everyday in Europe and The U.KNeed to draft the best proposal and contract for the prospects.Maintaining a meaningful relationship with the existing clients and ensuring that they are retained.Close the deal with the potential prospects and bring their properties on board wit us.Requirement :-We are looking for Enthusiastic candidates who are well versed with English Language.They Should have keenness to learn and should have positive mind set.Freshers with good communication skills are also welcomed.Faridabad Candidates are preferred , Location is very near to Neelam Ajronda Metro station