Telecaller Fresher Jobs in Andheri East

Calling & Student Support ExecutiveCompany: Dipti Vartak AcademyLocation: Andheri East, Mumbai - Work from officeEmployment Type: Full-timeWorking Schedule: 9 working hours beginning at 10:00 AM, six days per week, with one flexible weekly offExperience: 0-2 years preferred; strong fresh graduates may also be consideredCompensation: 25,000-30,000 per month CTCJoining Preference: ImmediateReporting To: Team Lead / Operational OwnerLanguage Requirement: Strong spoken Hindi and functional spoken English; Marathi will be an advantageCandidates living within approximately 15-20 km of the office, or those who can commute reliably to Andheri East, will be preferred.About Dipti Vartak AcademyDipti Vartak Academy is a fast-growing online education and community platform that helps home bakers develop their skills and build successful baking businesses.We conduct daily webinars, bootcamps, recorded courses, live student support sessions, challenges, community activities, events and multiple membership programs.Our work environment is fast-moving and execution-driven. We interact with a large number of students and leads across different stages of their journey, making clear communication, disciplined follow-up and a strong student experience extremely important.About the RoleWe are looking for a confident, dependable and empathetic Calling & Student Support Executive to manage frontline communication with DVA students and leads.This is primarily a student calling, onboarding, support and follow-up role. The person will be responsible for proactively contacting students, helping them understand their next steps, resolving routine queries, maintaining accurate records and ensuring that pending matters are followed through until closure.The role will also involve follow-up with interested or warm leads from time to time. However, this is not primarily a telesales or sales-closing position at the beginning.A candidate who demonstrates strong communication, persuasion, objection-handling and conversion ability may gradually take on greater sales responsibilities and potentially move into a dedicated sales role over time.Key ResponsibilitiesStudent Calling and Follow-upMake outbound calls to students and leads for assigned activities and campaigns.Call students for webinar, bootcamp, live-session, challenge and event reminders.Confirm attendance and participation wherever required.Follow up with students who have registered but have not completed an important next step.Conduct callbacks and repeat follow-ups where required.Contact inactive or disengaged students for specific reactivation activities.Follow up for feedback, confirmations and other program-related requirements.Understand the purpose of each calling activity instead of treating the job as merely completing a calling list.Student Onboarding and SupportAssist students during onboarding into DVA programs, communities and platforms.Help students understand where to access their program, sessions, groups and resources.Handle routine queries related to schedules, joining links, registrations, program access, challenges and other operational matters.Check whether students have joined the correct WhatsApp groups or communities.Guide students clearly regarding the next action they need to take.Gradually build sufficient knowledge of DVA programs and processes to resolve routine queries independently.Route concerns to the appropriate team member wherever specialist intervention is required.Lead Follow-up and Sales SupportFollow up with interested, warm or hot leads when assigned.Understand the lead's requirement and current level of interest.Answer basic factual questions regarding relevant DVA programs based on approved information.Follow up with prospects who have shown interest but have not completed enrolment.Help prospects complete the required next step where appropriate.Identify high-intent prospects and coordinate with the relevant team member for further sales conversations.Support enrollment-related follow-ups without turning every student interaction into a sales pitch.Sales will not be the primary responsibility initially, but the candidate's ability to influence, persuade and convert will be observed as a potential future growth path.Tracking and CRMMaintain accurate call records, conversation notes and follow-up statuses.Update student and lead information in Google Sheets, CRM systems and internal trackers.Record callbacks, pending actions and commitments accurately.Update outcomes after each meaningful interaction.Ensure that information remains current and usable by other team members.Maintain clear records of unresolved matters and final closure.Identify incomplete or inconsistent information and get it corrected.Follow-up and ClosureTrack every assigned follow-up until it is genuinely completed or appropriately closed.Ensure callbacks happen when promised.Follow up again if the student or lead has not completed the required action.Maintain clear visibility of open and pending matters.Coordinate internally where another team member's intervention is required.Verify whether the required action has actually happened rather than assuming completion.Avoid allowing cases to remain unattended merely because the first call or message has been made.The expected approach is:Understand Contact Communicate Record Take the next action Follow up Escalate where required CloseWhatsApp and Student CommunicationCommunicate with students and leads through WhatsApp wherever required.Send approved links, reminders, instructions and resources.Follow up on WhatsApp after calls when appropriate.Communicate respectfully, patiently and professionally.Adapt communication to the student's situation rather than sounding mechanically scripted.Ensure important information from conversations is captured in the relevant system or tracker.Avoid making commitments or promises outside the person's authority.Problem-Solving and EscalationUnderstand routine student issues before escalating them.Attempt approved basic troubleshooting or process resolution wherever applicable.Distinguish between matters that can be handled independently and those requiring intervention.Escalate payment, refund, technical, sensitive or exceptional issues to the appropriate person.Provide complete context while escalating instead of merely forwarding a screenshot or message.Mention the issue, actions already taken, current status and what support is required.Follow up internally where necessary until the student receives closure.Avoid making unauthorised decisions regarding refunds, discounts, special payment terms or other commercial exceptions.Systems and Digital ToolsWork comfortably with WhatsApp and WhatsApp Business.Use Google Sheets, Google Docs and Google Forms for routine tracking and coordination.Work with CRM and telecalling systems used by the organisation.Update student and lead information accurately across systems.Use learning/community platforms and internal dashboards as required.Learn tools such as GHL or similar CRM platforms after training.Use ChatGPT, Claude or other AI tools for approved routine drafting, summarisation and support activities where required.Learn and adapt to new tools introduced by the organisation.The candidate is not expected to know DVA's complete technology stack before joining, but should be comfortable learning unfamiliar systems quickly.Candidate ProfileWe would prefer someone with 0-2 years of relevant experience in areas such as:Student supportCustomer supportTelecallingEdTech or online educationCoaching or training businessesCustomer successInside salesService operationsFrontline customer communicationStrong fresh graduates may also be considered if they demonstrate unusually good communication, confidence, maturity, discipline and willingness to follow up consistently.Prior experience in the baking industry is not required.Prior sales exposure will be an advantage but is not compulsory.Essential SkillsThe candidate must demonstrate:Strong spoken HindiFunctional spoken and written EnglishClear and respectful verbal communicationConfidence speaking to people over the phoneStrong listening abilityPatience and empathy while dealing with studentsComfort making repeated outbound callsBasic working knowledge of Google SheetsBasic computer and smartphone proficiencyAbility to maintain accurate notes and recordsAbility to follow scripts and SOPs without sounding roboticBasic logical problem-solvingAbility to learn unfamiliar software without constant guidanceDiscipline in tracking callbacks and pending actionsA strong follow-through and closure mindsetTool ExposurePrevious hands-on exposure to any of the following will be an advantage:WhatsApp / WhatsApp BusinessCRM systemsTelecalling or dialler platformsGoogle SheetsGoogle FormsGHL or similar CRM platformsTagMango or another LMSChatGPT or ClaudeStudent-management or customer-support toolsPrior experience with every platform is not compulsory. However, the candidate must be capable of learning DVA's systems quickly and using them independently after appropriate training.Behavioural RequirementsWe are looking for someone who is:Patient and empatheticConfident while speaking with peopleA good listenerDependable and consistentComfortable making repeated calls and follow-upsPersistent without becoming rude or irritatingPleasant but sufficiently assertiveOrganised and detail-orientedDisciplined about recording informationComfortable working with targets and timelinesProactive rather than instruction-dependentCapable of taking conversations through to closureReceptive to feedbackRespectful while communicating with studentsAble to stay calm while handling an irritated or confused studentAble to recognise when an issue should be escalatedInterested in gradually taking on larger responsibilitiesDVA Code of HonorMission FirstTeam SecondMyself ThirdThis means protecting the student experience, supporting the team and taking responsibility for organisational outcomes.Growth OpportunityThis role can grow in two directions based on demonstrated capability and organisational requirements.A candidate who becomes strong at student communication, support and ownership can gradually take on broader Student Success / Customer Success responsibilities.A candidate who demonstrates strong persuasion, objection handling, commercial understanding and conversion ability may progressively take on Inside Sales / Sales responsibilities and potentially graduate into a dedicated sales role.Growth will depend on actual performance and capability-not merely length of service.Selection ProcessThe selection process will generally involve one or two face-to-face interview rounds at the Andheri East office.Candidates may also be given a short mock-call exercise to assess communication, listening ability, student handling, follow-up approach and judgement on when to escalate.

We are looking for a telecaller with hindi and tamil and it is work from home.. for a recruitment consultingThe salary will be 5000 to 7000 only

Andheri East, Mumbai. Freshers welcome! Handle client calls, walk-ins, and CRM updates. Must speak English & Hindi, be 12th pass/graduate, confident, and eager to learn. Basic computer skills needed. Full training, career growth & supportive team. Apply now!

We are looking for enthusiastic Telecallers to join our growing loan sales team. You will call customers and generate leads for various loan processes, including Car, Personal, Business, and OD loans.What We Offer:Fixed salary + performance-based incentivesTraining providedExcellent career growth opportunitiesDatabase of potential customers providedRequirements:Good communication skills in Marathi / HindiNo prior experience required

Job Title: Inside Domestic Sales Executive Process: (ICICI Bank Credit Card)Company Name: Athena BPO Pvt. LtdLocation:Interview Venue: Urmi Corporate Park, Solaris D Wing, near L&T Gate No. 6 Bus Stop, Opp Sanofi Building, Sakivihar Road, Powai, Andheri East, Mumbai 72Work Address: Urmi Corporate Park, Solaris D Wing, near L&T Gate No. 6 Bus Stop, Opp Sanofi Building, Sakivihar Road, Powai, Andheri East, Mumbai 72Industry: Multinational Banking & Financial ServicesPosition Type: Full-Time (Work from Office / Onsite)Roles & Responsibilities:Handling sales and customer inquiries for ICICI Bank's Credit Card offerings.Providing excellent customer service and maintaining client relationships.Generating leads and converting them into sales.Achieving monthly sales targets and KPIs.Providing detailed information regarding the bank's products and services to customers.Requirements:Education: 12th Grade / GraduateExperience: Open to both fresher and experienced candidates. Experience in Telecalling, Customer Support, or Telesales (Freshers to 3 Years).Age Criteria: 18 to 35 years.Gender Preference: Both male and female candidates.Language Requirements: Proficiency in English is required.Working Hours & Shifts:Work Shift: Day Shift (09:30 AM to 07:00 PM)Week Offs: Sunday OffSalary Range:14,000/- to 25,000/- per month (based on experience)

Telecaller Required Andheri West (Office Work) Job Role: Telecaller Location: Andheri West, Mumbai (Office-based) Salary: 12,000 15,000 per month + Incentives Experience: Fresher / Experienced both welcome Language: Hindi / English (basic communication) Work Type: Full-time (Day shift) Perks & Benefits:Fixed salary on timeIncentives for good performanceFriendly work environment Apply Now: Call / WhatsApp Sneha kumar 6280320369

Job Title: Domestic Customer Care Executive Location: Thane Department: Customer Service (Voice Process) Job Description:We are hiring Domestic Customer Care Executives to handle inbound and outbound customer calls in a professional manner. This role requires candidates with excellent communication skills in Hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction. Key Responsibilities:Handle customer queries via phone calls in a polite and efficient mannerResolve product or service-related issues promptlyMaintain accurate call records and customer interaction dataProvide information about products, services, or ongoing offersEscalate unresolved issues to the team leader or concerned departmentEnsure customer satisfaction and deliver high-quality service Requirements:Minimum 12th Pass / Graduate (any stream)Freshers & Experienced candidates both can applyGood communication skills in Hindi and/or EnglishBasic computer knowledgePositive attitude and willingness to work in rotational shifts Shift Timing:Rotational Day Shifts (No Night Shift for females)6 Days Working (1 Weekly Off) Salary:14,000 25000/month (depending on experience and location)Performance-based incentives available How to Apply:Interested candidates can share their resume at

Hiring for customer sales and support executives for a reputed organization for Airoli location in Mumbai. Skills required:- candidate must have good communication skills in English and Hindi. It's a proper day shift. Experienced and freshers both can apply

Job Summary:We are looking for enthusiastic individuals to join our Education Loan (EL) Telecalling Team.As a Telecalling Executive, you will be responsible for reaching out to potential students who want to travel abroad for higher studies and assisting them in availing education loans.Key Responsibilities: Lead Generation: Make telephonic calls to prospective students/parents for education loan services. Product knowledge: Explain loan products, eligibility criteria, and documentation requirements. Data Management& Follow up: Handle inbound queries regarding education loans and follow up on potential leads and ensure timely loan processing and maintain accurate records of interactions and leads in the CRM system. Cross-Selling Products: Educate and advise students on the benefits of additional financial products such as credit cards and checking accounts to support their overseas education journey. Customer Relationship: Coordinate with internal teams for loan approvals and documentation and maintain strong relationships with students to enhance customer trust and satisfaction, ensuring long-term loyalty.Key Skills Required: Excellent verbal and written communication skills in English and Hindi (additional regional language is a plus). Basic computer knowledge (MS Office Knowledge is referred)Eligibility: Qualification: Any graduate Experience: Freshers are welcome; prior experience in telecalling, customer support, or sales, marketing, business development or finance is an advantage. Immediate joining preferredSelection Process: 1- HR Interview 2 rounds of Business interview which may include an aptitude testFor more details, please visit our website https://www.incred.com/

Job Title: Customer Support Executive Outbound SalesLocation: Powai, Mumbai Job Type: Full-timeSalary: 14000 - 20000Job Summary:We are looking for a dynamic and customer-focused Customer Support Executive to join our outbound sales team. The ideal candidate will be responsible for making outbound calls to potential customers, explaining our products/services, and converting leads into sales.Key Responsibilities:Make outbound calls to potential customers and explain the companys products/services.Build strong customer relationships and ensure excellent customer satisfaction.Meet and exceed sales targets through effective communication and persuasion.Follow up on leads and inquiries to maximize conversion rates.Handle customer queries and provide appropriate solutions in a professional manner.Requirements:Fluent in English and Hindi (spoken and written).Minimum 12th pass qualification.Freshers and candidates with up to 1 year of experience in sales/customer service are welcome.Good communication and negotiation skills.Ability to work in a target-driven environment.Basic computer knowledgePerks & Benefits:Attractive incentives on meeting sales targets.Training and career growth opportunities.Friendly and supportive work environment.If you are a self-motivated individual with good communication skills and a passion for sales, wed love to hear from you!Freshers are welcome!

Job Responsibilities:1. Provide detailed information about the courses offered by the institute.2. Schedule and coordinate meetings effectively.3. Handle all incoming and outgoing calls professionally.4. Maintain an organized database of inquiries received, including walk-ins.5. Ensure proper documentation and record-keeping.6. Conduct daily follow-ups on inquiries to maximize conversions.7. Assist and guide candidates, both telephonically and in person, during their inquiries.8. Offer career counselling to help students make informed decisions and enroll in the institute.9. Work towards achieving monthly enrolment targets.

Age: 20 to 30 Salary: 20,000 to 25,000Experience: 0 to 1Location: chandivali, MumbaiExcellent in customer service and sales skills.Strong communication skillsAbility to understand customer needs & present tailored solutions.Excellent negotiation closing & objection handling skills.Identifying potential customers driving sales.

Tele calling Lead generation Processes Unlimited Incentives

Contacting potential clients to inform them regarding the product and service.Understanding customers requirements by asking questions and closing the deal.Keeping a record of all the sales calls and notes of useful information.Maintaining daily call records.Collect Reference from Existing customers to onboard new Vendors.

The applicant will be responsible for:1) Goal Oriented Profile2) Responsible for Business development through acquisition and retention of clients.3) Understanding customer requirements and providing best equaled services.4) No field work involved. Have to give telephonic support to traders and covert them as our customers. 5) Candidate must be responsible to supports traders in holdings.

*Candidate Needs to Indulge in Tele calling for ICICI Securities Demat Account process. *Business Development.

We are currently recruiting enthusiastic Consultants to guide our clients for Europe Work Permits, Canadian Immigration ProgramsWe are hiring bilingual or Multi Lingual applicants who have Immigration Sales Experience.As a candidate to apply you must fulfill the requirements below: -You should have knowledge about Immigration Programs & sales-Immigration Sales experience of minimum 6 months - 1year.-Strong Sales ,Communication skills, enthusiastic and sociable personality-Outgoing and positive with a passion to learn and grow.

Hiring for 50 tele calling Jobs in Andheri East, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.Com, Post Graduate Diploma with Good knowledge in BPO Call Center etc.

Required Telecallers / Agents - 100Tata capital Personal loan process for lead generation process Salary upto 13k to 15k in hand depending on interviewAverage to Good communication requiredExperience AND Fresher Graduate + HSC Lead generation processLocation: chandivaliAge 18 to 35Male and Female Dont higher regular student

Need Full-Time/Part-Time/Wrk-Frm-Home open-minded experienced/freshers-males/females for admin works-Calling-making-notes-excel-reports. Ready to learn processes and give time beyond fixed hours. Salary plus Bonuses. PG stay for outstation candidate . Whatsapp Ur CV or call. Share with your friends.

Need Full-Time/Part-Time/Wrk-Frm-Home open-minded experienced/freshers-males/females for admin works-Calling-making-notes-excel-reports. Ready to learn processes and give time beyond fixed hours. Salary plus Bonuses. PG stay for outstation candidate . Whatsapp Ur CV or call. Share with your friends.

*Candidate Needs to Process the Sale of Credic Cards and Different Loans of ICICI ,TATA CAPITAL, STANDARD CHARTERED ,YES BANK Etc Through Telecalling. *SHould have Good Communication Skills .

The applicant will be responsible for:1) Goal Oriented Profile2) Responsible for Business development through acquisition and retention of clients.3) Understanding customer requirements and providing best equaled services.4) No field work involved. Have to give telephonic support to traders and covert them as our customers. 5) Candidate must be responsible to supports traders in holdings.