Urgent Requirement For Relationship Manager

As a Relationship Manager, you will play a crucial role in maintaining and enhancing client relationships. Your primary goal is to ensure customer satisfaction and loyalty while supporting the growth of our business.

Key Responsibilities:

- Client Engagement: Build and maintain strong relationships with clients by understanding their needs and addressing any concerns they may have. This involves regular communication and meetings to ensure their expectations are met.

- Account Management: Oversee a portfolio of clients, ensuring all aspects of their accounts are well-managed. This includes tracking account performance and providing timely updates to clients about services.

- Problem Resolution: Act as the primary point of contact for clients, addressing any issues or challenges they encounter. You will work to resolve these problems quickly and efficiently to maintain client trust.

- Sales Support: Collaborate with sales teams to identify opportunities for upselling and cross-selling. Understanding clients' requirements will help you suggest relevant products or services that could benefit them.

- Feedback Collection: Gather feedback from clients regarding services and products. Use this information to suggest improvements and enhance overall customer experience.

Required Skills and Expectations:

You should have 1 to 3 years of experience in a client-facing role, preferably in customer service or account management. Strong communication and interpersonal skills are essential, as you will be interacting with a variety of clients. You should be proactive, organized, and capable of managing multiple tasks while maintaining attention to detail. A problem-solving attitude and the ability to work collaboratively with other team members will further enhance your success in this role.

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Relationship Manager

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  22 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Mobile Allowance, Health Insurance, ESI, Incentive

• Face Interview Location

  2ND FLOOR, THE-CONNECTIONS ITES BUSINESS SERVICES PVT LTD, NOVEL TECH PARK, HSR LAYOUT, BANGALORE 7887898171 / 8484022897