Walk-in Disbursal Account Manager

Role Description

- Candidate with Inbound and outbound voice experience in disbursal operations with banking and lending industry.

- Explaining and convincing the customers about the benefits and offers related to the financial products like Personal Loans & Insurance.

- Understanding the needs of customer and helping the customer to complete the loan process and in collecting required information.

- Convincing the customers on submitting financial documents & statements involved procuring Personal Loans in a timely manner.

- Ability to make customers understand about various Repayment setup (NACH/E-NACH) methods & guide them on the same.

- Convincing the customers on submitting KYC documents & any additional documents as required by Credit/Risk functions.

- Pitching & cross selling of Insurance products to customers by explaining the benefits and processes involved in insurance activation.

- Verifying all submitted documents and details and guiding the customers throughout the

process.

- Following up with prospects and engaging them multiple times to fulfill their financial needs

- Demonstrate appropriate sense of urgency and adaptability in response to changing business

needs.

- Ability to maintain composure in critical situations & deliver target-oriented results

Attributes we are looking for:

-1+ years of work experience in tele sales and relationship manager role with financial service based company.

- Strong interpersonal and communication skills with the ability to communicate & convince effectively to a wide range of Customer base.

- Comfortable with flexible shifts.

- Ability to converse in multi-language - English & Hindi is a must

- Time management, Decision making ability, professionalism, Negotiation and convincing skills.

- Focused on Quality & Target driven approach.

- Fintech Startup experience is an added advantage.

- Knowledge on Loan Process and Products.

- Knowledge on insurance products & processes

• Experience

  1 - 3 Years

• No. of Openings

  11

• Education

  Diploma

• Role

  Disbursal Account Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  No. 251, Ground, First Floor, 17th Cross, 5th Main, 6th Sector