Walk-in Disbursal Account Manager

role description

- candidate with inbound and outbound voice experience in disbursal operations with banking and lending industry.

- explaining and convincing the customers about the benefits and offers related to the financial products like personal loans & insurance.

- understanding the needs of customer and helping the customer to complete the loan process and in collecting required information.

- convincing the customers on submitting financial documents & statements involved procuring personal loans in a timely manner.

- ability to make customers understand about various repayment setup (nach/e-nach) methods & guide them on the same.

- convincing the customers on submitting kyc documents & any additional documents as required by credit/risk functions.

- pitching & cross selling of insurance products to customers by explaining the benefits and processes involved in insurance activation.

- verifying all submitted documents and details and guiding the customers throughout the

process.

- following up with prospects and engaging them multiple times to fulfill their financial needs

- demonstrate appropriate sense of urgency and adaptability in response to changing business

needs.

- ability to maintain composure in critical situations & deliver target-oriented results

attributes we are looking for:

-1+ years of work experience in tele sales and relationship manager role with financial service based company.

- strong interpersonal and communication skills with the ability to communicate & convince effectively to a wide range of customer base.

- comfortable with flexible shifts.

- ability to converse in multi-language - english & hindi is a must

- time management, decision making ability, professionalism, negotiation and convincing skills.

- focused on quality & target driven approach.

- fintech startup experience is an added advantage.

- knowledge on loan process and products.

- knowledge on insurance products & processes

• Experience

  1 - 3 Years

• No. of Openings

  11

• Education

  Diploma

• Role

  Disbursal Account Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  No. 251, Ground, First Floor, 17th Cross, 5th Main, 6th Sector