Telemarketing Executive Graduate Jobs in Kochi

Communication SkillsBasic Computer SkillsSales Skills (for outbound telemarketing)Customer Service SkillsPrevious experience in telemarketing or customer serviceBilingual abilities (especially in regions with diverse populations).Ability to work in a target-driven environment.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

Looking for Both Male and Female Executives - Experienced/ Freshers can also applySalary + IncentivesRequirements:1. Good communication skills required. Ability to switch your communication style.2. Fluency in English and Hindi is extra benifit. Multilingualism will be a added benefit.3. Critical thinker and problem solver.4. Basic knowledge of Ms Officer.Preference to Candidates from KOCHIAge between 20-30.Job Types: Full-time,Schedule:Day shift9.30am to 5.30 pmSupplemental pay types:Performance bonusJob Type: Full-timeDay shiftEducation:Bachelor's (Preferred)Experience:Technical support: 1 year (Preferred)tele sales: 1 year (Preferred)total work: 1 year (Preferred)Language:Hindi (Preferred)English (PreferredJob Location: KochiApplication Deadline: 08.08.2024

We are looking for telecalling executive for outbound and inbound calls. Working shift will be 9 to 6 ANY two languages skill should be good.Previous telecalling exp is desirable ,freshers also can join part time student can join only on certain conditions fulfilment and exceptional communication skills and business converting skillsShould be familiar with reporting the data , CRM Entry.No transport will be provided Work from home only on special conditions.Opportunities to grow .

As a Sales Executive you will pitch about Company to customers and make them join Company platform. Sales Executive will ensure correct on boarding of customer. Manage customer relationship and solve customer queries on field visits. Sales Executive will train and support clients to use Company mobile app. Note: Our customers are SME ( Small Medium Enterprises ).

Understanding the companys offerings, key selling points, and value propositions.Ability to answer questions about the product/service confidently.Understanding of sales techniques, such as how to handle objections and close deals.Ability to present product or service information in a compelling way.Goal-oriented with the ability to meet or exceed sales targets.