Support Technician Female Graduate Jobs in Surat

Key Responsibilities of CRM act as the primary point of contact, handling inquiries, resolving complaints, provide support, and collaborating with sales/marketing teams to identify growth opportunities and improve the customer experience. Develop and maintain strong, trust-based relationships with key clients to foster loyalty. Proactively identify and resolve customer complaints, issues, and inquiries swiftly to maintain high satisfaction levels Act as the liaison between customers and internal teams (sales, product, marketing) to ensure needs are met.Required Skills and Qualifications Experience: Usually 2+ years in customer service, sales, or account management. Education: Bachelor's degree in Business Administration, Marketing, or a related field. Communication: Strong communication skill in English and Hindi Analytical Skills: Ability to analyze customer data, trends, and feedback to make data-driven decisions. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Manage website queryData EntryRespond to customer queries

Job descriptionRequired -Telecaller FEMALE )Location: SURAT, Gujarat, IndiaFull job description:-- To handle sales inquiries. Manage dispatch process.- To maintain sales records and report goal setting to the sales team.- To Create and distribute presentations and supporting documents to help the sales team.- Hands-on experience preparing monthly sales reports, collecting feedback, etc.- Monitor the team's progress, identify shortcomings, and propose improvements.Job Responsibilities:-- Well-qualified to work on approaching customers directly for new offers or products.- Must be able to work on the calling part.- Able to work on worksheets to update data.- Answer inquiries on time.- Support management.

Telephonic, Remote and Onsite Technical Support to Corporate Customers.Activities Include: New Configuration / Additional Configuration / Up gradation / Renewal and Troubleshooting of Problems.Solving Customer & Dealer Technical Query by suggesting them appropriate Solution.Provide Technical Training about Product to Dealers/ Retailer and give your feedback to Product Head.

Handle Customer's Inbound And Outbound Calls. Solving Queries related to our Software.Should have sound knowledge of computer and Basic Accounting.

Job description- Only Local Surat Candidate can apply.Full job description:-- To handle sales inquiries. Manage dispatch process.- To maintain sales records and report goal setting to the sales team.- To Create and distribute presentations and supporting documents to help the sales team.- Hands-on experience in preparing monthly sales reports, collections feedback, etc.- Monitor the team's progress, identify shortcomings, and propose improvements.Job Responsibilities:-- Well qualified to work on approaching customers directly for new offers or products.- Must be able to work on the calling part.- Able to work on worksheets to update data.- Answer inquiries on time.-Support management.