Support Technician Graduate Fresher Jobs in Surat

Key Responsibilities:Handle customer queries via call, email, WhatsApp & chatProvide accurate product/service informationManage follow-ups & maintain CRM recordsAssist in lead generation & issue resolutionEnsure customer satisfactionRequirements:Basic English + Strong Hindi/GujaratiGood communication & polite customer handlingKnowledge of MS Office, Email, CRM & WhatsApp BusinessPositive attitude & multitasking ability

Location: Surat, GujaratExperience: Fresher Can ApplyQualification: Min Bachelors degree Timing: 11:30 AM to 9:30 PM (6 Days a Week)Skills and Requirements: Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint. Fluent English Speaking is Mandatory. Good Communication Skills. High-level written and verbal communication skills.Roles & Responsibilities: Develop and maintain customer service standards, policies, and procedures. To update and prepare summary incident reports on critical/complex/Major incidents suitable for internal and external management review. Working response through phone-calls or e-mails. To perform the quality checks of clarify incidents ensuring the updates are done as per the customer and service excellence expectations, ensuring templates are followed. Maintain / Update Weekly report.

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Our office work will be in Bhopal, I have to work in MP

Field SalesLoan Disbursement and Collection / Recovery

- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals

We have urgent opening for Telecaller at Palsana Post: TelecallerDepartment: TelecallerLocation: Palsana, Surat Education: Any GraduateExperience: 0.6-1 yearsSalary: 10-15k ctcJob Time: 9 am to 6pmRequired skills:--Good Communication.--Customer service.

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Telephonic, Remote and Onsite Technical Support to Corporate Customers.Activities Include: New Configuration / Additional Configuration / Up gradation / Renewal and Troubleshooting of Problems.Solving Customer & Dealer Technical Query by suggesting them appropriate Solution.Provide Technical Training about Product to Dealers/ Retailer and give your feedback to Product Head.

Requried Smart candidates who can communicate through english . We are having BPO its medical billing sector

Needed Staff Members Profile- Technical support executive Location- pan india.Available to join from 16th of the August . Totally Work from home. 5 Days a week work. Saturday would be half day, work till 2 pm only. Sunday is holiday. Monday to friday work timing 10 am to 6pm. with starting minimum Fixed salary of 17,000per month + Mobile allowances.Need to take inbound Calls of the customer who are facing problem in account opening. Need to solve their Problems and make them complete their account opening successfully.No target based work.Need to have a small training from the contact person given below and He/she will Select according to Their Observations. Only 50 vacancies