Support Technician 12th Pass Fresher Jobs in Jaipur

The Service Coordinator is responsible for managing service requests, coordinating with field engineers or technicians, and ensuring timely resolution of customer service calls. The role involves scheduling service visits, tracking service cases, maintaining communication with customers, and updating service records in the system.Key ResponsibilitiesReceive and log service requests from customers through phone, email, or service portal.Schedule and assign service calls to engineers or technicians.Coordinate with field service teams to ensure timely service delivery.Track open service cases and follow up until closure.Maintain service records, reports, and documentation.Communicate service updates and timelines to customers.Coordinate spare parts availability for service requests.Update service status in CRM or service management systems.Prepare daily and weekly service reports for management.

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.

Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur

Customer Care ExecutiveAnaagat Humanpower Pvt. Ltd.We are seeking Customer Care Executives for various client processes across industries. The role involves handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience across voice, chat, and email support.Qualifications (varied as per process requirements):Minimum 12th pass / Graduate / Post Graduate.Good communication skills in English and Hindi (additional languages will be an advantage).Basic computer knowledge and typing skills.Freshers and experienced candidates are welcome.Candidates with prior BPO/KPO/customer support experience will be preferred for specialized processes.Key Skills: Customer handling, problem-solving, patience, active listening, adaptability, and teamwork.Work Mode: Office-based / Hybrid / Remote (as per clients requirement).Why Join Us?We offer opportunities to work in multiple domains with reputed clients, career growth pathways, and professional training support.

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have **excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

*Job Title* : Customer Support Representative*Company* : Teleperformance*Location* : Jaipur*Salary* : 30K CTC(23 for 1st 3 months, and then 25.5k inhand)*Shifts* : Rotational*Accommodation:* 15 Days Provided*Relocation Bonus* : 10KImmediate Joiners Preferred *Key Responsibilities* :*Handle inbound and outbound customer interactions across various channels (calls, emails, chats) in a courteous and timely manner.Provide accurate information and solutions to customers regarding products and services.Troubleshoot issues, provide resolutions, and ensure complete customer satisfaction.Document customer interactions, including inquiries, complaints, and resolutions, in the system.*Skills and Qualifications:*Excellent verbal and written communication skills in English (additional language skills like Hindi are a plus).Strong problem-solving skills with a customer-first mindset.Flexible to work in rotational shifts, including weekends and holidays, as required.

- Identify new business opportunities- Build relationships with clients- Drive business growth through strategic planning- Develop and implement business strategies

We are hiring for Customer Service Voice/Email/Chat/Technical Process Jaipur (Mansarovar)CTC + Travel Tickets + 14 Days guest house + Relocation Bonus+ IJP (Internal Job Posting) (It is work from office only)Candidate has to relocate to Jaipur within a week after selection (Interview mode would be telephonic or video call)Note: Please don't apply if you are not comfortable to relocateGraduate / Under Graduate both can applySkills required - Good English Comm & Tech knowledgeSalary - 16K to 38KWorking - 5/ 5.5 days & Rotational ShiftsDeductions PF, Gratuity and Mediclaim from fixed CTC .#Candidates can apply from PAN India Benefits:- Guest House Stay for 14 days for outstation candidates. Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performanceRelocation Bonus

We are seeking a dedicated and customer-focused Customer Support Associate to join our dynamic team. As a CSA, you will be responsible for providing outstanding customer service to our clients, resolving their queries, and ensuring a smooth customer experience.

Urgent Requirement For BPO(International Process)Job Location:- JaipurContact: 9352376747Site- Sitapura/Mansarovar/ Jagatpura (Jaipur)Process- Chat/Voice Process, (Work From Office)Salary Slabs:-23K to 38K CTC (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary)Shifts- Rotational Shifts, 24*75.5 Working Days-Graduates, Undergraduates (Freshers And Experienced), All Can Be HiredSkills Required:-*Excellent Communication Skill Required*Light On Accent*Computer Proficient*Average Typing*Excellent In Verbal And Written Communication (Outstanding Comms)*High On Tenses And Grammar No MTITraining Period: 30- 45 Days (Paid)Benefits:--Both Side Cab Facility-15 Days Accommodation-Rs 10000 Relocation Bonus (Out Of Rajasthan Only)-Can Source From PAN India However, Candidates Need To Commute Within 72 HoursInterview Process-HR Round- TelephonicOps Round- Video CallHappy Hiring!

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

We have open positions for Process Associates (Chat Agents)Only Male candidatesLocation: Mansarovar, JaipurExperience: Freshers may Apply!Eligibility: Excellent Written English with Good Grammar Ready to work in Rotational Shifts (Shift changes every 2 months) 1+ Year Commitment NeededSalary: 3.5 LPARoles and Responsibilities:The candidate would be responsible for working towards delivering the best & timely resolutions to the customers & lead inquiries on the business websites & apps of the company's global clientele via live chat & email.Interested candidates can mail us your CV on upasnasharma.deskmoz@gmail.com and can call on 9783449069.Regards Upasna Sharma

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

Hiring for 29 Customer Service Support Jobs in Jaipur for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Communication Advisor,English Faculty etc.

We are looking for 29 Customer Support Executive Posts in Jaipur with deep knowledge in customer care,customer service,customer support, International Telecaller,chat support,Email Support and Required Educational Qualification is : Higher Secondary