We are looking for a motivated Field Service Executive to join our team in Jaipur. The ideal candidate will have a keen interest in customer service and hands-on troubleshooting. This is an excellent opportunity for those with 0-2 years of experience.**Key Responsibilities:**- **Customer Support:** Provide onsite assistance to clients for product installation, maintenance, and troubleshooting, ensuring their needs are met effectively.- **Product Troubleshooting:** Identify and resolve technical issues related to our products, ensuring minimal downtime for clients.- **Documentation:** Maintain accurate records of service activities, including reports on repairs and installations, to track service history and improve customer satisfaction.- **Regular Communication:** Keep clients informed about service appointments, progress, and any issues that arise to build trust and rapport.- **Collaboration:** Work closely with the technical support team to escalate complex issues and ensure quick resolutions.**Required Skills and Expectations:**The candidate must have completed at least 12th grade and should possess strong communication skills to effectively interact with clients. A basic understanding of technical products and services is preferred. The ideal candidate should be detail-oriented, with good problem-solving abilities and a willingness to learn. Being punctual and organized is critical for success in this role. Since this is a field job based out of our office, candidates must be willing to travel to client locations as needed.