Support Executive Job Vacancies in North Delhi

An applicant has to be dynamic and flexible with working outdoors as well.

require good communication skills, able to listen & explain in English, flexible with shift timings, fixed Saturday & Sunday off.

Job DescriptionWe are a growing wholesale business dealing in customized wall clocks, based in Chandni Chowk, Delhi. We are looking for a smart, responsible, and well-spoken Female Backend Sales Executive who can manage online customer data, handle inquiries, and generate sales through calls and WhatsApp.This role is crucial for managing backend operations, customer communication, and order coordination.Key Responsibilities Extract and generate potential customer data from online sources (Google, B2B platforms, social media, etc.) Call potential and existing customers to explain products and generate sales Handle incoming inquiries from calls, WhatsApp, and other online platforms Regularly follow up with customers to close deals Coordinate with customers regarding customized orders Track customer orders from confirmation to dispatch Maintain proper records of customer details, follow-ups, and order status Ensure customer satisfaction through timely communication Support the business owner in backend sales operations________________________________________Required Skills & Qualifications Female candidate preferred Minimum 1 year experience in backend sales / telecalling / customer support (preferred) Good communication skills in Hindi & basic English Confident in handling customer calls and WhatsApp conversations Basic knowledge of MS Excel / Google Sheets Ability to manage multiple customers and follow-ups Organized, disciplined, and target-oriented Experience in wholesale, customized products, or B2B sales will be an advantage

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

Responsibilities: Make inbound and outbound calls and chat with customer to promote and sell a product or service. Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base. Monitor competitors products or services and create selling strategies for own products or services. Handle customer needs and requirements. Respond to customer inquiries and resolve. You will get the generated leads and convert into sales .

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

We are leading furniture brand and have 2-3 opening in customer support executive.

Job Openings for 10 Customer Support Executive Jobs with minimum 1 Year Experience in Azadpur, having Educational qualification of : Higher Secondary,Secondary School with Good knowledge in customer support executive bpo etc.

Job Openings for 2 Chat Support Executive Jobs with minimum 1 Year Experience in Kamla Nagar, Delhi having Educational qualification of : B.Com, M.Com with Good knowledge in English Typing,English Communication Trainer,ENGLISH WRITING etc.

Responsibilities: Inbound/Outbound Calls II Good Communication Inform customers about the company's products/services and offers Manage inbound/ outbound customer calls in a timely manner Generate leads that develop into new customers Identify customer's needs and convince the customer to buy the product/service Gain comprehensive product/service knowledge and clarify information wherever required

Job Summary:We are seeking a detail-oriented and empathetic Email & Chat Support Specialist to join our customer support team. In this role, youll be the first point of contact for our customers via email and chat, providing timely, accurate, and helpful assistance. The ideal candidate will be a clear communicator with strong writing skills, excellent problem-solving abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities:Respond to customer inquiries via email and live chat in a professional, friendly, and timely manner.Troubleshoot customer issues and guide them through solutions or escalate to the appropriate team when necessary.Accurately document all interactions and customer feedback.Maintain deep knowledge of company products, services, and policies.Meet or exceed KPIs related to response time, customer satisfaction, and resolution rates.Collaborate with team members to ensure consistent and efficient support.Identify trends in customer issues and suggest improvements to internal processes or FAQs.Stay up to date with product updates and process changes.Requirements:Proven experience in a customer support role (email/chat-based preferred).Excellent written communication and interpersonal skills.Strong typing speed and attention to detail.Ability to multitask, prioritize, and manage time effectively.Comfortable working independently and in a team-oriented environment.Familiarity with support tools such as Zendesk, Intercom, Freshdesk, or similar platforms is a plus.High school diploma or equivalent (college degree preferred).Preferred Qualifications:Experience supporting SaaS, e-commerce, or tech products.Multilingual abilities are a plus.Availability to work flexible hours, including weekends or holidays if needed.Let me know if you'd like to tailor this for a specific industry or company vibestartup, corporate, luxury brand, etc.