Responsibilities:
• Make inbound and outbound calls and chat with customer to promote and sell a product or service.
• Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.
• Monitor competitor’s products or services and create selling strategies for own products or services.
• Handle customer needs and requirements.
• Respond to customer inquiries and resolve.
â— You will get the generated leads and convert into sales .